The Grand Hotel, Hurghada

Hotels
8 (1158 reviews)
Promenade , Hurghada Hurghada , Hurghada , eg

Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food variety
Cons:
Cleanliness issues
Variable service quality

Categories

Cleanliness
6.21
Cleanliness of rooms and food hygiene were criticized. Reports of cleanliness issues led to a lower score.
Service
9.18
The staff were described as very friendly, helpful, and went out of their way to assist guests.
Location
9.22
The hotel location is close to the beach with many nearby bars and restaurants, noted as a major positive.
Room Quality
7.17
Some rooms were spacious but there were concerns about cleanliness and rated lower than expected for a 4-star.
Amenities
8.2
Amenities like inclusive options were mentioned, but there were complaints about availability at certain times.
Value for Money
8.16
While some parts of the experience were satisfactory, issues with service and cleanliness impacted perceived value.
Food and Beverage
7.71
Food taste was generally rated positively, though variety was criticized for being repetitive.
Overall Experience
8.18
Guests generally felt positive about their stay, balanced by some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:46

Property Description

Beachfront Luxury
The Grand Hotel, Hurghada offers a 4-star beachfront accommodation with an outdoor pool, garden, and terrace. Enjoy a private beach area and a bar just steps away from Marina Sports Club Beach and Steigenberger Al Dau Beach.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant offering Indian, Italian, and Middle Eastern cuisine. Special dietary needs are catered to with vegetarian, halal, and vegan options available upon request.

Family-Friendly Fun
With a kids' club, children's playground, and activities like table tennis and darts, The Grand Hotel, Hurghada ensures a memorable stay for families. Explore snorkeling adventures in the popular surrounding area.

To experience beachfront luxury with diverse dining and family-friendly fun, book your stay at The Grand Hotel, Hurghada now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HRG

Location

Guest Reviews

8
Based on 1158 reviews
Cleanliness: 6.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
H
Heba family_with_children eg
10
Great vacation, thanks Grand hotel
Pros:

Our stay was amazing, staff are friendly & helpful.

Cons:

Bathroom was a bit small

2026-06-13 via Nuitee
N
Nourhan solo_traveller at
7
Pros:

Kind staff, good food and drinks, clean rooms

2026-06-11 via Nuitee
P
Petra solo_traveller cz
10
2026-06-11 via Nuitee
A
AbouRehab solo_traveller eg
10
Pros:

I absolutely loved how spacious everything was at the hotel. The gardens, beach, swimming pools, and restaurants all felt open, comfortable, and never crowded. The location was excellent, with a vibrant atmosphere that was both welcoming and relaxing and in the heart of city, which makes night walks around the malls and shops easy and exciting.

What truly made this stay special, however, was the incredible staff. From the moment I arrived until the time I left, I was greeted with genuine warmth, kindness, and heartfelt smiles. Their hospitality made me feel valued throughout my stay. I was especially touched by the thoughtful packed lunch they prepared for my long journey home—a small gesture that left a lasting impression.

Special thanks to the wonderful teams at Razy Juice Bar, Pasta House, and Blue Horizon, as well as the manager at Pasta House, for their outstanding service and attention to detail.

This was truly an exceptional experience, and I am already looking forward to returning again very soon. Highly recommended!
⭐⭐⭐⭐⭐

Cons:

That I had to leave :(

2026-06-10 via Nuitee
F
Frances solo_traveller gb
8
Pros:

The staff were friendly and very helpful.

2026-06-10 via Nuitee
C
Clara couple de
1
Would not recommend to my friends or family.
Pros:

The beach was directly at the hotel

Cons:

The staff was really rude and didn't explain anything during the checkin/checkout. We were in 3 other different hotels in Egypt and this one stood out because of the bad service.
There are many customers at the hotel, most of them around 60's and the staff doesn't seem bothered at all to help anyone with anything.
Also i got food poisoning from the fruit and cakes of the buffet.

2026-06-09 via Nuitee
R
Raab couple at
8
Bis auf Kleinigkeiten alles okay wie immer, werde immer wieder empfehlen und auch selbst Urlaub machen 🫶
Pros:

Ich bin Stammkunde der „The Grand Hotel „an der Reception Herr Ibrahim ist „The Best „ 💯 alle sind freundlich und sehr nett 🤗 . Am meisten gefällt mir der Strand 🏝️

Cons:

Es ist wie immer

2026-06-08 via Nuitee
P
Patrizia extended_group it
10
2026-06-08 via Nuitee
I
islam family_with_children sa
9
Our annual vacations
Pros:

Wonderful private beach and garden , quite and clean room , food was good , good place from families

Cons:

Nothing

2026-06-07 via Nuitee
D
Daniela solo_traveller gb
7
The hotel could be improved, but the staff were amazing!
Pros:

Great grounds, lovely gardens, the layout with different buildings is well thought, and it’s close to the beach. The facilities at the beach as well are great (I believe they are managed by the hotel), with possibility to have lunch at the beach. Good variety of food, with the umali/umm ali being a favourite!
All staff were absolutely great, in particular Tarek and Hany looking after the rooms who were very nice and helpful. Staff at reception are approachable and would try their best to make sure your stay is comfortable, particularly Haliem H who is the person to go to for any requests or concerns.
The entertainment is ok, but what the hotel could do is extend the evening bar time to midnight, allowing guests to relax, or dance and party if they with to for a little longer.

Cons:

The hotel is quite dated and the updated rooms are not completed at a high decorating standard. I didn’t have hot water in the first room and it did take three days to get moved, but the new room was very good.
This was my first time at the hotel and I’ve been told by guests who have been going there for many years that there were far less boats moored and the impact is quite huge, one day there was a toilet seat and nappy in the water- which I am sure didn’t get there from the people on the beach. Another thing very noticeable was that from about 4/5pm you could smell the boats ‘fuel/oil, a clear sign of pollution - surely the hotel could do something about this!

2026-06-06 via Nuitee
H
Hajo solo_traveller de
6
Cons:

Die Ausstattung ist sehr in die Jahre gekommen! Preis /Leistung stimmen nicht mehr überein!

2026-06-05 via Nuitee
I
Iman couple eg
7
2026-06-05 via Nuitee
M
Michaela solo_traveller sk
10
2026-06-05 via Nuitee
E
Eslam tarek mohamed solo_traveller eg
10
Amazing stay , amazing staff specially mr shakshok animstion manager with his team liza , isis , nd mr paplo bar man , a
Pros:

Amazing stay , amazing staff specially mr shakshok animstion manager with his team liza , isis , nd mr paplo bar man , all staff bery friendly nd hope come back again soon

2026-06-04 via Nuitee
H
hatice kübra extended_group tr
10
mükemmelll
Pros:

herşeye bayıldım hem yemeklere hem odamıza kesinlikle tekrardan geleceğim herşey için teşekkürler

2026-06-03 via Nuitee
O
Omar family_with_children eg
10
2026-06-01 via Nuitee
S
Sanijela solo_traveller at
10
Pros:

Das Personal total nett und höfflich sowie alle sehr komunikativ .. viele fragen dich beim vorbeigehen ob alles gut ist jnd wie es einem geht
Beim essen fragen die kellner immer wieder ob man etwas trinken will in der früh wenn man keinen kaffee genommen hat ob man einen haben will

2026-06-01 via Nuitee
A
AneesA solo_traveller gb
10
2026-06-01 via Nuitee
A
Ahmed family_with_children eg
8
Nice stay in Grand Hotel Hurghada
Pros:

Friendly staff
Nice location
Clean beach and rooms

Cons:

Old furniture
A bit hard mattress but did not affect comfort sleep
Food is nice but almost repeated everyday

2026-06-01 via Nuitee
O
Omer solo_traveller nl
3
Cons:

I have paid for my room for 4 nights, I stay 2 nights and due to family needs my wife came and I needed to stay 3 nights instead of 4 nights.

The hotel asked me to pat 100$ more just to let my wife sleep with me in the same room eventhough I have canceled onenight.

For sure I will not recommend it and will not come again.

2026-06-01 via Nuitee