21c Museum Hotel St Louis

Hotels
21c Museum Hotels
8.8 (1421 reviews)
1528 Locust street , Saint Louis , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Unique amenities
Comfortable rooms
Cons:
Cleanliness issues
Management service shortcomings
Parking difficulties

Categories

Cleanliness
7.84
Some guests reported issues with room cleanliness.
Service
9.11
Most reviews highlight friendly staff, though management service has room for improvement.
Location
8.35
The hotel is centrally located but the downtown area is described as bleak.
Room Quality
8.8
Rooms are generally praised for comfort and quality.
Amenities
9.33
Guests appreciated the uniqueness, pool, and the bar.
Value for Money
8.79
Guests found the stays to be good value for the quality.
Food and Beverage
9.34
The restaurant and breakfast quality received high praise.
Overall Experience
8.81
Overall, the experiences are generally positive with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:46

Property Description

Luxurious Accommodation
Experience the elegance and comfort of 21c Museum Hotel St Louis, offering 4-star rooms with modern amenities including air conditioning, flat-screen TVs, and plush bedding.

Art and Culture
Immerse yourself in art at our hotel, featuring a contemporary art museum within the premises, showcasing thought-provoking exhibitions and installations.

Relaxation and Dining
Unwind by taking a dip in the indoor pool or savor a delicious meal at the on-site restaurant. Enjoy a convenient stay with room service and a 24-hour front desk at your disposal.

Book your stay at 21c Museum Hotel St Louis for a perfect blend of luxury and artistry.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Video

Guest Reviews

8.8
Based on 1421 reviews
Cleanliness: 7.84
Service: 9.11
Location: 8.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 8.81
D
Donna solo_traveller us
8
Pros:

Location, nicely decorated, the art was wonderful, and the bar area was great.

Cons:

Pillows and bed was hard, hotel staff was not the most friendly, valet parking is ridiculously priced. I thought the rooms were overpriced as well.

2026-08-24 via Nuitee
R
Rhonda couple us
8
Fine except above..
Pros:

It’s a great property but I left my pillow and I was led to believe ott could be mailed to me but it hasn’t so I don’t think anyone cared…

Cons:

Leaving my pillow and being told it would be sent and it wasn’t…

2026-08-24 via Nuitee
J
James solo_traveller us
8
2026-08-22 via Nuitee
K
Kelsi couple us
10
2026-08-21 via Nuitee
D
Donesha solo_traveller us
10
Really good stay
Pros:

Very upscale

Cons:

Parking

2026-08-17 via Nuitee
J
Jennifer solo_traveller us
10
2026-08-17 via Nuitee
W
Wambui family_with_children ke
2
2026-08-14 via Nuitee
W
Wambui family_with_children ke
4
Disappointing
Pros:

The history, the art, the gallery and the Idol Wolf lounge & Bar

Cons:

The housekeeping department and some of the front desk staff unfortunately let this hotel down. What could have been a good stay was made unbearable by lack of housekeeping . They did not bother to clean room, change sheets or towels or even replace sugar and coffee pods unless I asked and we were there for a whole week .

Some of the hotel front desk staff were also rude and did not want to go above the bare minimum to offer any help.

Special shout out to Justin and his entire team at the bar and Drummond at the front desk who seem to be the only people who understand what customer service and good hospitality is all about .

I also still have not received the hold for incidentals from the charge on my card credited back to my account . I emailed and even that I still dint get a response .

2026-08-14 via Nuitee
C
Corey family_with_children us
8
2026-08-13 via Nuitee
Z
Zeinap family_with_children us
10
We enjoyed our stay there.
Pros:

Property is ok. Place is really calm and room was nice. The restaurant and bar has their own unique space. Museum area is artistic.

Cons:

The pillows a little hard to sleep. Little dusty and some maintenance needed. In our room we have the toilet door knob is needed attention. Looks like it was never been glued or screwed. The pool needs to be cleaned and flooring have to be not slippery it was very dangerous to be there with the child.

2026-08-11 via Nuitee
A
Alexis solo_traveller fr
8
Pros:

L'hôtel possède un intérieur très beau et une piscine spa très agréable!
Agréable pour une nuit

Cons:

Valet obligatoire pour un prix très élevé mais pas le choix de payer. Aucune aide pour monter les escaliers de l'entrée et pas du tout pratique avec le grand escalier.
Chambre un peu petite.

2026-08-10 via Nuitee
L
lucarini couple it
9
2026-08-10 via Nuitee
L
Lyttia solo_traveller us
8
2026-08-10 via Nuitee
Y
Younger solo_traveller us
1
2026-08-10 via Nuitee
M
Matteo family_with_children lu
8
2026-08-07 via Nuitee
S
Souadou solo_traveller us
10
Pros:

I loved that it was clean and beautiful. Love the esthetics

Cons:

N/A

2026-08-02 via Nuitee
S
Shiels family_with_children ie
7
2026-08-02 via Nuitee
D
Dexter solo_traveller us
3
Pros:

Location was nice and the hotel was nice with art and pool

Cons:

The bed was awful!! For what it cost to stay there I expected so much more. Also it wasnt as clean as I would expect. There was a used band aid in one of the beds.

2026-07-24 via Nuitee
M
Michelle solo_traveller us
10
2026-07-21 via Nuitee
T
Therese solo_traveller us
9
2026-07-21 via Nuitee