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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Room service
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Tour desk
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Soundproof rooms
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Ironing service
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Grocery deliveries
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Allergy-free room
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Lockers
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious 4-Star Accommodation in Hanoi
Convenient Location: Situated just 3 km from the Vietnam Museum of Ethnology, VNAHOMES APARTHOTEL offers easy access to key attractions like Ho Chi Minh Mausoleum and One Pillar Pagoda.
Modern Amenities: Enjoy a comfortable stay in air-conditioned rooms equipped with a flat-screen TV, microwave, and safety deposit box. The hotel also provides free WiFi, ensuring you stay connected throughout your visit.
Fitness and Recreation: Stay active during your stay with access to the hotel's fitness centre and enjoy exploring the area on two wheels with bike hire services available.
Experience the perfect blend of comfort and convenience at VNAHOMES APARTHOTEL. Book your stay now for an unforgettable Hanoi getaway.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
An der Rezeption wurde sogar ein sehr gutes Deutsch von Michael gesprochen. Auch die junge Dame an der Rezeption war sehr freundlich und hilfsbereit.
Das Frühstück war für so ein Hotel ein Witz. Die Sandwich war zwar lecker aber die Art und Weise so ein billiges Frühstück zu servieren war einfach für so ein Objekt mehr als schwach
Perfect Location Beat the Tay Ho (West Lake). Clean and Calm. Staff very friendly. Michael and Nguyen from the staff helped us a lot. Perfect recommandation!
The location is excellent. It is quiet, well-furnished and clean.
I booked this hotel only for a few hours because my flight was at 22:55. When I made the reservation through the Booking.com app, the offer clearly stated Early Check-in, a Free 30-Minute Massage, and High-Speed Internet.
Unfortunately, my experience was disappointing for several reasons:
Early check-in: I was told that early check-in was not available and that this was apparently a system/promotion error on the Booking.com app. However, this was not my mistake, as the offer was clearly displayed when I made the booking.
Free massage: Nobody mentioned the complimentary 30-minute massage or explained whether it was available. Since it was part of the offer shown on Booking.com, I expected at least some information about it.
Luggage assistance: We had six pieces of luggage, but unfortunately, none of the staff offered any assistance with them.
To be fair, the girl at reception was very polite and pleasant, and I have no complaint about her. However, the male staff member was not friendly or welcoming at all, and he didn't even say goodbye when we left.
Finally, I think the hotel should clearly mention in the room description that the suite has no window. Personally, I found this quite depressing, especially when staying in a room for several hours.
Overall, there were some positive aspects, particularly the polite female receptionist, but the issues with the advertised benefits, lack of assistance with the luggage, and the windowless suite made the experience disappointing.
Friendly staffs
Location and facilities
Sehr schöne, moderne Appartements. Sehr sauber und gepflegt.
Spacious room, friendly and helpful staff, quiet area, close to the Stadium,
None
كل شي
لاشيء
Very clean and good service
It wasn't soundproof
Two airconditionairs
Many cafes around it
You can hear the neighbours closing door
Duc Anh and Viet Anh staff members are very nice and helpful
Staff were very attentive and communication was very good, both in person and on WhatsApp. They also offered us a free upgrade which was delightful. The place was spacious and clean, bed and couch were very comfortable.
Nothing
Gần Hồ Tây đẹp. Nhân viên nhiệt tình. Căn hộ rất đẹp.
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