Home2 Suites by Hilton Raleigh West Lenovo Center

Hotels
Home2 Suites by Hilton
8.9 (413 reviews)
6825 Chapel Hill Road , Raleigh , us

Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Clean room
Cons:
Parking was slim
Hot water issues
Loud AC

Categories

Cleanliness
8.46
The room could have been cleaner, with hair on the sheets and a sticky stain.
Service
9.43
Exceptional customer service from staff as highlighted in multiple reviews.
Location
9.27
Great location close to the Lenovo stadium and fairgrounds, with access to nearby amenities.
Room Quality
8.72
Described as comfortable, but some noise issues were mentioned.
Amenities
8.95
Pleasant amenities such as a nice breakfast and happy hour, although some issues were noted.
Value for Money
8.71
Perceived as a good value for the quality provided.
Food and Beverage
8.56
Breakfast had options but wasn’t universally liked; yogurt bar received praise.
Overall Experience
9.13
Overall positive experience despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 04:39

Property Description

Modern Accommodations

Experience comfort and convenience at Home2 Suites By Hilton Raleigh State Arena. Our 3-star hotel offers stylish rooms with a seating area, flat-screen TV, and private bathroom. Stay cool with air conditioning and catch up on work at the desk.

Exciting Amenities

Relax by the seasonal outdoor pool or socialize in the shared lounge and terrace. Enjoy the convenience of free private parking and barbecue facilities during your stay. Plus, multilingual staff are available 24/7 at the reception.

Prime Location

Conveniently located just 3.4 km from PNC Arena, our non-smoking property is also near North Carolina Museum of Art and Crabtree Valley Mall. Explore Raleigh with ease, as State Capitol and Raleigh-Durham International Airport are within a short drive.

Book your stay at Home2 Suites By Hilton Raleigh State Arena for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 3, 2026 until Sat, May 8, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 413 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.27
Room Quality: 8.72
Amenities: 8.95
Value for Money: 8.71
Food and Beverage: 8.56
Overall Experience: 9.13
C
Cathy solo_traveller us
10
Pros:

The staff was phenomenal. Tatiana took great care of us. The facility was new and super CLEAN. The free breakfast had so many items and options as well

Cons:

N/A

2026-07-18 via Nuitee
J
Joseph family_with_children us
10
2026-07-14 via Nuitee
M
michelle couple us
9
I enjoyed my stay, I will definitely Return again…..
Pros:

Staff was Very Friendly, Room was Clean. Enjoyed Breakfast, Hotel amenities!!!

Cons:

TV’s had issues, kept cutting off, there was no box of tissue/ Toilet paper/paper towels or shampoo in the room. Front desk took care of the issues.

2026-07-10 via Nuitee
H
Hopkins solo_traveller us
9
2026-07-08 via Nuitee
D
Diana extended_group us
10
2026-07-07 via Nuitee
F
forbes couple us
10
Pros:

How the room in the bathroom is clean

Cons:

Nothing

2026-07-06 via Nuitee
D
Destiny couple us
8
2026-07-06 via Nuitee
L
Lakeshia couple us
10
2026-06-29 via Nuitee
J
Juanita couple us
10
2026-06-25 via Nuitee
D
Daniel solo_traveller us
10
Pros:

Clean, spacious, nice finishes, nice amenities, grills, 24 fitness, restaurant. We'll done

Cons:

N/a

2026-06-23 via Nuitee
M
macy family_with_children us
8
Overall it was a good stay and good breakfast
Pros:

The breakfast was the best breakfast I’ve ever had at a hotel, the rooms were big and the tv was big.

Cons:

The ac could have worked a little better it didn’t keep the room super cool

2026-06-18 via Nuitee
J
Joseph couple us
5
Very disappointing stay, without internet in the room and a closed pool. I sincerely would like my money back on this o
Pros:

Nice location, easy access to highway.

Cons:

1) The WiFi didn’t work from our room, only in the lobby. This was quite inconvenient; especially as we were in the middle of an internet search.
2) The pool was closed, and the worker outside there was quite rude about it. He didn’t explain why.
So When I asked at the desk why the pool was closed, she said that we “should have called ahead when we booked the room to see if it was open”. …Really?
As the pool was still “closed for the season” in June, why is it not listed that way on the website?

2026-06-09 via Nuitee
I
Isaacs couple us
10
2026-06-06 via Nuitee
9
966toddy Business
10
Great Stay
Pros:

The staff are very friendly and supportive. Placing your stay as the first rate. Susanne was wonderful and her staff are as equal. The hotel has very great amenities and very clean. Look forward to staying again. We'll Done Hilton Home2suites Cary NC.

2026-06-04 via Tripadvisor
M
Melinda couple us
10
Pros:

Staff was very helpful and very clean

Cons:

Nothing

2026-06-04 via Nuitee
J
Jarvis solo_traveller us
10
Pros:

Convenient location, clean room, manager special

Cons:

Would have liked to be first floor due to handicapped

2026-06-04 via Nuitee
T
Teresa solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-05-25 via Nuitee
N
Navigate21474697726 Business
10
Wonderful experience
Pros:

Each visit has been excellent. From the staff to the free breakfast. Rooms are always spectacular and spacious. Nice lobby with seating areas and a nice fire pit with beautiful scenery. The front desk staff are all very kind and resourceful especially Tytuana, she is awesome!

2026-05-21 via Tripadvisor
M
Miguel Simmons solo_traveller us
10
2026-05-15 via Nuitee
R
Rachel solo_traveller us
10
Staycation
Pros:

I loved it! Relaxing, spacious and continental breakfast was top notch! For hotel breakfast it was great!

Cons:

Everything was perfect!

2026-05-08 via Nuitee