Hanoi Capital Premium Hotel

Hotels
8.9 (301 reviews)
56 Phố Ấu Triệu , Hanoi , vn

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Lift / Elevator
Laundry
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Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Expensive for value
Breakfast can improve
Noisy at times

Categories

Cleanliness
8.99
Most reviews described the rooms as clean, with no major complaints.
Service
9.46
The staff were frequently mentioned as kind, friendly, and helpful.
Location
9.5
Multiple reviews praised the central and convenient location.
Room Quality
8.45
Rooms are described as comfortable, but there were mentions of needing improvement in mattress quality.
Amenities
8.98
Some amenities were highlighted as good, although there were complaints about the breakfast setup.
Value for Money
8.44
There were mixed opinions about pricing, with some feeling it was overpriced compared to other options.
Food and Beverage
7.99
Breakfast received constructive criticism for being limited and chaotic.
Overall Experience
9.36
Generally positive feedback with many recommending the hotel despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:21

Property Description

Central Location
Located in the heart of Hanoi, Hanoi Capital Premium Hotel offers convenient access to popular attractions such as St. Joseph Cathedral and Hoan Kiem Lake.

Modern Amenities
Enjoy comfortable stays in air-conditioned rooms with free WiFi, flat-screen TVs, and room service. The hotel also features a terrace and a bar for guests to unwind after a day of sightseeing.

Convenience and Service
Benefit from a 24-hour front desk, tour desk, and currency exchange services during your stay. The hotel's paid airport shuttle service ensures hassle-free transportation to and from Noi Bai International Airport.

Book now for a memorable stay at Hanoi Capital Premium Hotel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.9
Based on 301 reviews
Cleanliness: 8.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 9.36
L
Lê Hoàng • family_with_children • vn
10
2026-07-02 • via Nuitee
S
Svetlana • couple • ru
10
Очень дружелюбный персонал, вкусный завтрак, хорошая локация, тихий и чистый номер.
Pros:

Чисто и тихо. Претензий нет!

2026-07-01 • via Nuitee
C
Clyde • solo_traveller • au
10
Pros:

Service, room and location are great. Will stay there again

2026-06-30 • via Nuitee
K
Kirill • extended_group • ru
10
2026-06-19 • via Nuitee
L
Lucas • couple • dk
10
2026-06-16 • via Nuitee
M
Marivic • solo_traveller • au
8
2026-06-09 • via Nuitee
J
Joyboi • solo_traveller • th
10
Pros:

Das Hotel befindet sich in einer Gasse in der Nähe der Kathedrale.Sehr Freundliche und Hilfsbereite Mitarbeiter. Vorallem Thuy Sticht heraus.Die Zimmer sind Gross und Sauber.Gutes Morgenessen.Das nächste mal werde ich wieder in dieses Hotel kommen

Cons:

Alles Gut

2026-06-06 • via Nuitee
S
Sumeet • solo_traveller • in
6
Pros:

Location, hygeine

Cons:

Food

2026-06-01 • via Nuitee
C
Chitra • family_with_children • in
7
Very comfortable stay in the middle of everything.
Pros:

The location was excellent. The hotel staff were very friendly and helpful

Cons:

The rooms , the lift etc. were slightly smaller than shown.

2026-05-24 • via Nuitee
L
Linh • couple • fr
8
Un hôtel correct et bien placé pour visiter Hanoï
Pros:

L’hôtel bénéficie d’un bon emplacement, pratique pour découvrir la ville et ses principaux centres d’intérêt. En revanche, la rue est assez bruyante, ce qui peut être gênant pour les personnes sensibles au bruit.

Dans l’ensemble, l’hôtel reste tout à fait convenable pour quelques nuits à Hanoï : un bon rapport qualité-prix pour un séjour simple et efficace.

Cons:

Le petit-déjeuner est assez décevant et ne constitue pas un point fort de l’établissement.

2026-05-24 • via Nuitee
M
Matthew • couple • au
10
I really enjoyed my stay here
Pros:

The location was perfect, and the staff were incredibly kind and helpful. Would definitely come back again. I will recommend this hotel to others.

2026-05-18 • via Nuitee
B
Barbara • solo_traveller • it
10
Pros:

Posizione ottima, lo staff gentilissimo e sempre pronto ad aiutare. Struttura e camera pulite.

2026-05-16 • via Nuitee
J
John • couple • gb
10
I love this hotel
Pros:

Great location, close to shops, cafes, and public transport. Easy to get around and the area felt safe and quiet. Really handy spot for staying in the city.

2026-05-15 • via Nuitee
K
Koby • couple • au
10
Highly recommend
Pros:

The hotel itself was clean and cozy, the location is perfect but the excellent customer care is what would make me come back again.

2026-05-11 • via Nuitee
P
Paul • extended_group • us
10
I really enjoyed my stay at this hotel
Pros:

The room was very clean, comfortable. The staff pays attention to detail because everything felt fresh and organized. The staff were also friendly and helpful, which made the overall experience even better. I would definitely stay here again and highly recommend it to anyone looking for a comfortable and relaxing hotel

2026-05-11 • via Nuitee
M
martine • couple • fr
7
2026-05-10 • via Nuitee
A
Antti • solo_traveller • fi
7
Pros:

Sijainti

2026-05-08 • via Nuitee
R
Rose • solo_traveller • au
8
Pros:

The staff were so helpful and lovely to deal with.

2026-05-01 • via Nuitee
V
Vanessa • extended_group • au
10
Wonderful
Pros:

We had a wonderful stay at this hotel. The location is fantastic—very central and convenient, with easy access to everything we needed.

The staff are incredibly friendly, professional, and always willing to help, which made our stay even more enjoyable. The breakfast was delicious with a good variety of buffet options to choose from.

Our room was clean and comfortable.

Highly recommend this hotel to anyone visiting the area!

2026-05-01 • via Nuitee
S
Sam • solo_traveller • gb
8
The loveliest, kindest staff and great location but the room lacks a ‘premium’ feel
Pros:

The kindest, helpful and polite staff I’ve come across in Vietnam - so nice to talk with them, and they helped me with anything I needed, like the WiFi wasn’t working in my room when I got there and immediately they got a technician to come and put a new router in my room, even in late evening! Thank you to all the staff, from front desk to the chef guy!

The location is amazing - right next to the big church (can be quite loud though, lots of bells and early calls to prayer perhaps?) with lots of lovely small restaurants / cafes nearby.

Cons:

The room needs a bit of ‘TLC’ (i.e. wallpaper was peeling from the walls, the duvet and sheets had holes and stains, it didn’t give “premium”) - I’ll include some photos! Also, the bed was quite firm (not the firmest Vietnamese bed I’ve been on, but still would be nice to be a bit softer but I get mattresses are subjective!).

The breakfast was nice, lots of fruit and the savoury dishes that were there were tasty, but maybe a bit more selection besides the 2 savoury dishes (rice or noodles with bacon) and fruit would be nice!

Overall, I really enjoyed my top-floor room with balcony, the staff were excellent and I will come again because of them (thank you!!), but perhaps a few things need restoring or making more ‘premium’ in the room.

2026-04-26 • via Nuitee