Hakone Kowakien Hotel

Hotels
8.8 (795 reviews)
Ninotaira 1297 , Hakone , JP
+81 465-22-5489

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Clean facilities
Exceptional service
Great location
Variety in amenities
Delicious food
Cons:
Minor service issues with new staff
Parking guidance lacking

Categories

Cleanliness
8.58
Many guests praised the cleanliness of the facilities.
Service
9.05
Exceptional service from the staff, although there were minor issues with a new staff member.
Location
8.89
The hotel is well-located for exploring Hakone, with a beautiful surrounding.
Room Quality
8.54
Rooms were spacious and comfortable.
Amenities
8.87
Great amenities including onsen baths and activities for families.
Value for Money
8.53
Good value considering the facilities and services offered.
Food and Beverage
9.08
Highly rated buffet breakfast and dining options.
Overall Experience
8.85
A very good overall experience highlighted by various positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:08

Property Description

Luxurious Accommodation with Stunning Views

Nestled in Hakone, just 8.6 km from Hakone-Yumoto Station, Hakone Kowakien Hotel offers a perfect blend of luxury and comfort. Enjoy a refreshing dip in the seasonal outdoor swimming pool or unwind in the hot spring bath. Indulge in delicious meals at the on-site restaurant and sip your favorite drink at the bar.

Relaxation and Wellness Amenities

Rejuvenate your senses at the sauna or take a leisurely stroll in the beautiful garden. The shared lounge is perfect for mingling with other guests or simply relaxing with a book. The multilingual staff at the reception ensures a seamless experience for guests from around the globe.

Explore Nearby Attractions

Conveniently located, the hotel is close to Shuzen-ji Temple and Fuji-Q Highland, promising exciting day trips. With Oshima Airport just 83 km away, your getaway at Hakone Kowakien Hotel awaits!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 795 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.89
Room Quality: 8.54
Amenities: 8.87
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.85
M
MICHIKO • couple • jp
9
2026-10-31 • via Nuitee
R
Roni • couple • il
9
Pros:

מלון חמוד עם אונסן נחמד ונוף מהמם. צמוד לתחנת אוטובוס מרכזית בהאקונה. מומלץ להזמין חצי פנסיון כי אין באזור שום מסעדה שפתוחה בערב.

Cons:

חדרים קטנים

2026-10-28 • via Nuitee
R
Rasoul • couple • au
8
Pros:

Facility and location

Cons:

Beds

2026-10-27 • via Nuitee
K
Kristina • solo_traveller • kg
10
2026-10-25 • via Nuitee
W
Walter • couple • de
10
2026-10-23 • via Nuitee
M
Michail • family_with_children • cz
10
Pros:

Food is great!
Onsens are must have

2026-10-23 • via Nuitee
K
Kim • couple • dk
5
Pros:

Udsigten, rent og pænt

Cons:

Der manglede aktiviteter

2026-10-22 • via Nuitee
A
Alexander • couple • de
8
Nett aber zu teuer
Pros:

Schönes Hotel, private onsen

Cons:

Buffet style Frühstück und Abendessen

2026-10-21 • via Nuitee
T
TERUO • couple • jp
10
発展途上宿
Pros:

食事です^ ^
朝食・夕食共に大変満足しております。
私達は子育ても終えて夫婦2人で宿泊しますが、お子様対応、外国人対応共に第三者から見ても良いと思います。

Cons:

目に見えないところのクリンネス
エアコンの隙間やチョットしたところですが、
空調は生き物の大切なつまり
空調は湯と共に存在価値があると思う。
個人的には3回目の訪問ですが、工事増設の騒音が来るたびにしていて、東京に帰ってもどこかで工事の騒音💦
癒される日を待ってます。

2026-10-21 • via Nuitee
H
HUA • extended_group • cn
9
非常愉快的一次体验
Pros:

服务环境美食都不错，也有免费班车
庭院连着其他酒店的庭院，很大，还有锦鲤、小螃蟹什么的很好玩

Cons:

女浴室有外国人穿衣服进入温泉区且带手机

2026-10-21 • via Nuitee
Z
ZHEN-YU • couple • tw
9
2026-10-20 • via Nuitee
J
Johannes • couple • nl
8
Pros:

Net hotel, prima kamers

Cons:

Buffet ontbijt en diner vrij massaal

2026-10-17 • via Nuitee
遠瑞 • solo_traveller • tw
8
2026-10-16 • via Nuitee
H
Hamish • solo_traveller • gb
9
Great facilities in an excellent location.
Pros:

Excellent onsen facilities.
Wide choice for meals.

Cons:

Waiting for a free table at breakfast.

2026-10-13 • via Nuitee
H
Hai • extended_group • us
9
Wonderful staff, location, and room.
Pros:

Excellent staff.
Nice rooms.

Cons:

Bathroom is small and with a high floor you need to step up for.

2026-10-12 • via Nuitee
T
Tatiana • couple • us
5
I won’t go back and do not recommend others, esp if you want a great experience
Pros:

Small spa area with a public onsen. Breakfast and dinner.

Cons:

The rooms look dated, badly designed (impossible to move around the bed, horrific plastic-wall showers, no coffee machine). Not a 4+ star facility. Long wait checking in. Staff doesn’t speak English.

2026-10-11 • via Nuitee
P
Paolo • couple • au
6
Good for budget friendly stay.
Pros:

The private spa was amazing, room was clean but I got bitten in bed by something.

Cons:

The check in process, very long waiting time.

2026-10-08 • via Nuitee
S
Sara • solo_traveller • it
10
Pros:

Varietà colazione, camera, bagno, posizione

2026-10-07 • via Nuitee
M
MINAM I • family_with_children • jp
6
よかったです
Pros:

貸切風呂の予約がスマホで予約から決済までできて、お手頃で枠もたくさんあり、とてもよかったです。

Cons:

室内ばきのサンダルの履き心地が悪かったのが地味に残念でした。

2026-09-19 • via Nuitee
Y
yusaku • solo_traveller • jp
10
2026-09-19 • via Nuitee