Citadines Connect Georgetown Penang

Hotels
Citadines
8.6 (4755 reviews)
202 Lebuh Noordin, Penang , George Town , my

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Breakfast quality
Cleanliness issues

Categories

Cleanliness
8.23
Mixed sentiments; some comments about bathroom fixtures not being cleaned.
Service
8.9
General positive feedback, though some found staff not very helpful.
Location
9.24
Multiple mentions of great location with easy access to attractions.
Room Quality
8.69
Rooms noted as comfortable but occasionally small.
Amenities
8.72
Amenities highlighted positively, though some areas for improvement noted.
Value for Money
8.48
Overall deemed a good value, but some comments on breakfast quality.
Food and Beverage
7.73
Breakfast was criticized for limited variety and cold items.
Overall Experience
8.8
Generally satisfying stays with some notes of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:09

Property Description

Modern Accommodation with Top Amenities
Experience comfort and convenience in our air-conditioned rooms with free WiFi and a fitness centre. Enjoy a relaxing stay with a flat-screen TV, desk, and some rooms featuring a balcony for stunning views.

Relaxing Outdoor Pool and Delicious Dining
Unwind by the outdoor swimming pool or indulge in a buffet breakfast with Asian and halal options. Start your day right with a satisfying meal before exploring George Town's attractions.

Multilingual Staff and Prime Location
Our dedicated team speaks English, Malay, and Chinese to assist you efficiently. With Penang Times Square just 600 meters away, and popular landmarks nearby, make the most of your stay with us.

Book your stay at Citadines Connect Georgetown Penang for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

This is a cashless hotel. Cash payments will not be acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 4755 reviews
Cleanliness: 8.23
Service: 8.9
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 7.73
Overall Experience: 8.8
K
Kylie couple hk
10
2026-07-03 via Nuitee
L
Lily couple au
8
Good hotel
Pros:

Good location and room is clean and spacious

Cons:

The carpet at the corridors smells bad. Breakfast is ordinary

2026-07-03 via Nuitee
S
Silvia solo_traveller es
7
2026-07-02 via Nuitee
H
Hanidi solo_traveller id
5
2026-07-02 via Nuitee
J
Juan Carlos couple es
9
Pros:

Moderno y bien situado

2026-07-01 via Nuitee
P
pacorosi family_with_children es
9
Visita Penang
Pros:

La ubicación

2026-06-30 via Nuitee
S
Sara couple gb
8
2026-06-30 via Nuitee
G
Giovanna couple it
10
Ottimo
Pros:

La struttura é davvero bella, si trova in una posizione ottima, 10/15 min a piedi da tutte le attrazioni principali.
Si sviluppa in due blocchi, noi alloggiavamo nel blocco B. La camera era molto spaziosa e dotata di tutti i comfort
La colazione veramente ottima, l’unica cosa dovrebbe avere una scelta più ampia di dolce

Cons:

Il Wi-Fi non è velocissimo. Poi la camera è dotata di una finestra che però non potevamo aprire perché era chiusa a chiave

2026-06-30 via Nuitee
D
Daniele couple it
9
Pros:

Pulizia e confort

Cons:

Niente

2026-06-29 via Nuitee
R
Robert solo_traveller nl
8
Prima hotel, prachtige ligging
Pros:

Lokatie: perfect gelegen in Penang.

Cons:

Hygiene viel iets tegen: vuile vloeren bij aankomst. Waren beter gewend voor goedkopere accomodaties.

2026-06-28 via Nuitee
A
Alison couple gb
10
2026-06-28 via Nuitee
J
Joseph extended_group au
6
Besides the great location, nothing much to say about this hotel.
Pros:

Location. Friendly front door staff.

Cons:

Facilities are not much better than a 3 star hotel. Poor breakfast. Food was recycled till inedible. Now ven have to tequest for toothbrush, sewing kit, etc. Bascally it's being driven
Into the ground to extract maximum profit.

2026-06-28 via Nuitee
A
Agostina couple fr
7
Decent and nice
Pros:

Location and swimming Pool

Cons:

Rooms quite basic.

2026-06-28 via Nuitee
B
Barry solo_traveller fr
7
2026-06-28 via Nuitee
Y
Yap extended_group sg
8
We thought that this hotel furnishings are very new. Grab services are easily available and the price is very reasonabl
Pros:

Hotel is within walking distance to the shopping mall with supermarket and grocery stores nearby. There are a good number of food options around.

Cons:

The entrance door is too heavy.

2026-06-27 via Nuitee
K
KHOO solo_traveller my
7
2026-06-27 via Nuitee
G
Gary solo_traveller us
7
2026-06-27 via Nuitee
C
Catherine couple my
8
2026-06-26 via Nuitee
M
MingR solo_traveller my
8
2026-06-26 via Nuitee
C
Christina couple sg
10
2026-06-25 via Nuitee