Citadines Connect Georgetown Penang

Hotels
Citadines
8.6 (4819 reviews)
202 Lebuh Noordin, Penang , George Town , my

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Breakfast quality
Cleanliness issues

Categories

Cleanliness
8.23
Mixed sentiments; some comments about bathroom fixtures not being cleaned.
Service
8.9
General positive feedback, though some found staff not very helpful.
Location
9.24
Multiple mentions of great location with easy access to attractions.
Room Quality
8.69
Rooms noted as comfortable but occasionally small.
Amenities
8.72
Amenities highlighted positively, though some areas for improvement noted.
Value for Money
8.48
Overall deemed a good value, but some comments on breakfast quality.
Food and Beverage
7.73
Breakfast was criticized for limited variety and cold items.
Overall Experience
8.8
Generally satisfying stays with some notes of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:09

Property Description

Modern Accommodation with Top Amenities
Experience comfort and convenience in our air-conditioned rooms with free WiFi and a fitness centre. Enjoy a relaxing stay with a flat-screen TV, desk, and some rooms featuring a balcony for stunning views.

Relaxing Outdoor Pool and Delicious Dining
Unwind by the outdoor swimming pool or indulge in a buffet breakfast with Asian and halal options. Start your day right with a satisfying meal before exploring George Town's attractions.

Multilingual Staff and Prime Location
Our dedicated team speaks English, Malay, and Chinese to assist you efficiently. With Penang Times Square just 600 meters away, and popular landmarks nearby, make the most of your stay with us.

Book your stay at Citadines Connect Georgetown Penang for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

This is a cashless hotel. Cash payments will not be acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 4819 reviews
Cleanliness: 8.23
Service: 8.9
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 7.73
Overall Experience: 8.8
N
Nahiara couple es
8
Limpio, céntrico y cómodo.
Pros:

Las camas eran cómodas y la habitacion estaba limpia.
Está relativamente cerva del centro.
La piscina esta muy bien.
La calidad precio es buena.

Cons:

La ducha no tenía mampara y se mojaba todo. Solo quedaba un cristal de pie, el resto estaban quitados. Estaría bien que la arreglasen.
Las vistas se la habitación son nulas, la misma daba a la pared de un minipatio. No entra apenas luz.
El precio de la lavandería una exageracion, cerca hay lavanderías muchísimo más económicas. No merece la pena.
Podrían poner mayor número de tumbonas en la piscina solo hay dos y unos pocos asientos que no son cómodos.

2026-07-24 via Nuitee
K
Karen solo_traveller au
10
Pros:

Excellent location
Comfortable rooms
Close to everything

2026-07-24 via Nuitee
M
Miconi solo_traveller fr
6
Pros:

L'emplacement est top.

Cons:

Les équipements de l'hôtel moyen

2026-07-24 via Nuitee
M
Merike solo_traveller au
8
Pros:

The room was nice and spacious eventho it was on the ground floor next to the street. Buffet breakfast with the chef cooking eggs your way was great. Great walking distance to pretty much everywhere.

Cons:

The pool area on the rooftop only had 1 sun umbrella and 2 sets of sun lounges. Most of the time there were people without chairs or lounges to sit on.

2026-07-24 via Nuitee
H
Hassan family_with_children fr
10
2026-07-23 via Nuitee
J
Jamie couple gb
9
Good hotel
Pros:

Modern hotel with friendly staff.

Cons:

The pool needs way more sun beds... why is there only like 4 sun beds when there is space for more?

2026-07-22 via Nuitee
L
Lorraine couple au
9
Nice stay for a couple of nights convient to explore Georgetown.
Pros:

Very secure and good size rooms and I liked to water fountains in the hallways .

Cons:

No service for food and drinks at pool area

2026-07-22 via Nuitee
L
Linda solo_traveller fr
10
Pros:

Bon accueil. Chambre propre. Tout confort. Bien placé

Cons:

Rien

2026-07-21 via Nuitee
Y
Yoke Peng family_with_children my
8
2026-07-21 via Nuitee
J
Juan Fco solo_traveller es
8
Pros:

El tamaño de la habitación era grande dando comodidad para acomodar las maletas sin problemas.
El desayuno era algo justo pero agradable.
El trato de su personal fue excelente

Cons:

El aire acondicionado de la habitación hacia mucho ruido.

2026-07-21 via Nuitee
K
Kelatma couple fr
6
2026-07-20 via Nuitee
P
Paul.Tsai solo_traveller tw
10
2026-07-19 via Nuitee
S
Stefanie solo_traveller de
9
Pros:

Sehr zuvorkommende Crew, Wasserspender auf den Gängen, gute Ausgangslage, um in die Altstadt zu gelangen.

Cons:

-

2026-07-19 via Nuitee
S
Silvia couple it
9
Comfort e attenzione al cliente
Pros:

Buona posizione, a 15 minuti a piedi dalle vie principali della città. L’hotel è molto curato con grande attenzione al cliente: generosa colazione a buffet (principalmente asiatica), due piscine che abbiamo quasi sempre trovato vuote con asciugamani annessi, palestra, stazione refill acqua, the e caffè disponibili tutto il giorno con piccoli snack. Camere moderne e pulite, il miglior hotel malese in cui siamo stati per via di comfort. Ottimo rapporto qualità prezzo, davvero consigliato.

Cons:

Durante il check-in abbiamo avuto qualche inconveniente ma il personale ha risolto velocemente con cortesia ed efficienza.

2026-07-19 via Nuitee
T
tai san extended_group sg
10
2026-07-18 via Nuitee
L
Laura couple es
10
2026-07-18 via Nuitee
T
tai san extended_group sg
10
We had a relaxing bonding time amongst friends, utilizing the common seating area with free nice coffee and yummy biscui
Pros:

Location, customer service, a dedicated and motivated team of staff

Cons:

We stayed in block B, there’s some noise from noisy neighbors and opening n closing of doors when they are not gentle

2026-07-18 via Nuitee
C
CONGCONG couple cn
9
2026-07-17 via Nuitee
R
Raimund family_with_children at
8
Nettes Hotel in George Town
Pros:

Sehr nettes, sauberes Zimmer mit Blick in den Innenhof. Kleiner, aber ausreichend ausgestatteter Fitnessbereich.

Cons:

Am Pool gab es leider zu wenig schattige Plätze und zu wenig Liegen. Bereich für westliches Essen am Frühstücksbuffet war im letzten Eck und es ist leider alles extrem süß.

2026-07-17 via Nuitee
A
Albert family_with_children es
9
2026-07-16 via Nuitee