Citadines Connect Georgetown Penang

Hotels
•
Citadines
8.6 (4878 reviews)
202 Lebuh Noordin, Penang , George Town , my
+60 4-202 0888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Breakfast quality
Cleanliness issues

Categories

Cleanliness
8.23
Mixed sentiments; some comments about bathroom fixtures not being cleaned.
Service
8.9
General positive feedback, though some found staff not very helpful.
Location
9.24
Multiple mentions of great location with easy access to attractions.
Room Quality
8.69
Rooms noted as comfortable but occasionally small.
Amenities
8.72
Amenities highlighted positively, though some areas for improvement noted.
Value for Money
8.48
Overall deemed a good value, but some comments on breakfast quality.
Food and Beverage
7.73
Breakfast was criticized for limited variety and cold items.
Overall Experience
8.8
Generally satisfying stays with some notes of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:09

Property Description

Modern Accommodation with Top Amenities
Experience comfort and convenience in our air-conditioned rooms with free WiFi and a fitness centre. Enjoy a relaxing stay with a flat-screen TV, desk, and some rooms featuring a balcony for stunning views.

Relaxing Outdoor Pool and Delicious Dining
Unwind by the outdoor swimming pool or indulge in a buffet breakfast with Asian and halal options. Start your day right with a satisfying meal before exploring George Town's attractions.

Multilingual Staff and Prime Location
Our dedicated team speaks English, Malay, and Chinese to assist you efficiently. With Penang Times Square just 600 meters away, and popular landmarks nearby, make the most of your stay with us.

Book your stay at Citadines Connect Georgetown Penang for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

This is a cashless hotel. Cash payments will not be acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 4878 reviews
Cleanliness: 8.23
Service: 8.9
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 7.73
Overall Experience: 8.8
G
Gurjao • couple • qa
10
Comfortable
Pros:

The staff and the appearance of the property (That vintage look and feel)

Cons:

N/A

2026-08-22 • via Nuitee
R
Rob • solo_traveller • nl
9
Geweldige keuze!!
Pros:

Geweldig hotel, goede bedden, badkamer, alles is gewoon goed. Zeer vriendelijk personeel en het ontbijt heeft zoveel keus. De locatie is prima, maar niet waar veel te doen is. Met de grab kom je zo overal.

Cons:

Helemaal niets. Geweldig hotel!!

2026-08-22 • via Nuitee
R
Roald B • solo_traveller • nl
8
Pros:

Mooie schone kamer, grote en fijne douche, groot bed. Het personeel is vriendelijk en behulpzaam. Je kan de hele dag een koffietje of thee pakken.

Cons:

We hoopte dat we makkelijk van het hotel naar het centrum konde lopen, maar dat was toch beperkt het geval. Weinig goede oversteekplaatsen, toch al snel 20 min lopen naar het centrum.

Daarnaast is het ontbijt wel heel uitgebreid, met veel Westerse opties, maar vonden we het meeste niet zo heel lekker.

2026-08-21 • via Nuitee
S
Stephanie • couple • fr
9
Hôtel idéal à Georges Town, je recommande
Pros:

La qualité de la chambre et son confort
Hôtel très calme et très bien insonorisé

Cons:

Manque des chaises longues à la piscine. Certaines étaient casées

2026-08-21 • via Nuitee
M
Matteo • couple • ch
9
2026-08-20 • via Nuitee
J
Justyna • couple • pl
9
Pros:

Helpful and supportive personnel, great location, tasty breakfast, very comfortable beds

Cons:

We got a room for people with disabilities which is not a problem but in the bathroom it was missing the hangers for the towels so we couldn’t dry them after usage

2026-08-20 • via Nuitee
N
Nurul Quraishia • solo_traveller • sg
8
Will definitely come back
Pros:

Location is very centralised. Walking distance to hin bus stop. Walkable to armenian street. Mini Mart by the hotel. They were accomodating for us to have early check in and late check out. Room is clean and comforatble Toothbrush provided upon request

Cons:

There was a power trip when we entered the room and shower was missing a handle. Staff acted promptly. Making our stay more comfortable

2026-08-20 • via Nuitee
M
Manon • family_with_children • nl
8
Prima verblijf, super personeel, wel echt te duur!
Pros:

Heel attent personeel! Overal, bij de receptie, bij het restaurant en ook de meneer die een wasrek kwam brengen om onze natte zwemkleding na Escape Penang te kunnen drogen.

Cons:

Iets minder vond ik het zwembad, klein, koud en wat minder aantrekkelijk met oude bedjes.
Ook de airco is lastig te regelen, hij werd vaak te koud…. Appartementen zijn wat aan de kleine kant.

2026-08-20 • via Nuitee
M
Martin • family_with_children • fr
10
Très bon séjour
Pros:

Le personnel ainsi que la situation de l’hôtel

Cons:

L’isolation phonique par rapport à l’extérieur

2026-08-20 • via Nuitee
P
Peter • extended_group • nl
8
Goede locatie
Pros:

Locatie en kamer prima

Cons:

Zwembad is erg slecht onderhouden. Geen aanrader. Gym is ook zeer matig. Ontbijt is redelijk.

2026-08-20 • via Nuitee
E
Erik • family_with_children • ee
8
2026-08-20 • via Nuitee
J
Javier • extended_group • es
7
2026-08-19 • via Nuitee
F
Fjsvc • solo_traveller • de
9
Gutes Hotel in Penang.
Pros:

Bequemes und sauberes Zimmer
Gutes Frühstück
Nettes Personal

2026-08-19 • via Nuitee
Y
YUE • couple • jp
9
2026-08-18 • via Nuitee
A
Aida • family_with_children • es
7
Un alojamiento correcto para el precio
Pros:

Es correcto por el precio que pagas.

Cons:

La habitación era muy oscura, por la ventana solo veíamos una pared. El desayuno al estilo malasio (poco para elegir los occidentales) y la piscina muy pequeña (al menos la del bloque B).

2026-08-18 • via Nuitee
A
Adeeda • couple • my
9
2026-08-18 • via Nuitee
A
Armando • extended_group • it
8
Pros:

Camera bella grossa molto spaziosa.

Cons:

Aria condizionata troppo bassa e colazione niente di particolare.

2026-08-18 • via Nuitee
建男 • couple • tw
8
整體來說推薦，願意再回來住，請添購充足的工具給員工使用。
Pros:

建築物很美，房間乾淨舒適，便利商店在同一棟建築另一側，大廳有很多座位可以休息，走得到三條路跟汕頭街夜市。有免費咖啡跟飲水機。早餐多樣還有熱粥。飯店人員都很友善。

Cons:

馬桶突然高水位排不掉，希望飯店能添購Plunger給員工使用，房務人員沒有足夠的工具來排除問題，很辛苦的用長竿通水管…. 也沒有異物塞住但水流很慢，幾個小時後有恢復正常。浴室的木頭踢腳板有掉落。浴室洗手台設計不良，水容易噴再順著櫃體往下流。

2026-08-18 • via Nuitee
R
Riccardo • couple • it
7
Fatta
Pros:

Tranquillo

Cons:

Il terremoto

2026-08-17 • via Nuitee
M
Melanie • extended_group • fr
8
Agréable
Pros:

Les chambres supers confortables, un peu petite cependant mais très bien équipés .

Cons:

La vue depuis la piscine et le bruit du jacuzzi

2026-08-17 • via Nuitee