HOTEL PLAZA PACHUCA

Hotels
8.2 (27 reviews)
Línea Divisoria 61, Juárez, 42190 Zapotlán de Juárez, Hgo. Línea Divisoria 61, Juárez, 42190 Zapotlán de Juárez, Hgo. , Zapotlán de Juárez , mx

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Room service
Business center
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good internet speed
Sufficient parking
Cons:
Poor cleanliness in the shower area
Insufficient toiletries
Stained pillow covers

Categories

Cleanliness
6.69
The shower area had branches and dry leaves, indicating poor cleanliness.
Service
9.16
Staff availability was very good and friendly, especially at reception.
Location
8.7
Standard quality for this hotel tier.
Room Quality
7.65
The room lacked extra pillows and blankets and had stained pillow covers.
Amenities
8.18
Internet worked well in all areas with good speed.
Value for Money
8.14
Standard quality for this hotel tier.
Food and Beverage
8.69
Standard quality for this hotel tier.
Overall Experience
8.36
Overall experience was average but improved by good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:55

Property Description

Luxurious Accommodation with Stunning City Views

Exceptional Amenities
Indulge in the comfort of a seating area, flat-screen TV, kitchen, and private bathroom in every room. Enjoy the convenience of room service, 24-hour front desk, and free WiFi during your stay.

Relaxing Outdoor Spaces
Unwind in the garden, shared lounge, or terrace of HOTEL PLAZA PACHUCA. Take in the fresh air and beautiful surroundings while staying just a short distance from Hidalgo Stadium and Monumental Clock.

Convenient Location
With free private parking and easy access to Felipe Ángeles International Airport, your journey to HOTEL PLAZA PACHUCA is stress-free. Book now for a luxurious and memorable experience in Zapotlán de Juárez.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AIF

Location

Guest Reviews

8.2
Based on 27 reviews
Cleanliness: 6.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.36
E
Espartano28 • solo_traveller • mx
9
Pros:

Ubicación.

Cons:

Me dijeron que me iban a contactar para mi factura y nunca lo hicieron.

2026-07-18 • via Nuitee
A
Alberto Guerrero • solo_traveller • mx
8
2026-06-26 • via Nuitee
J
JUAN ROBERTO • couple • mx
7
2026-06-22 • via Nuitee
P
pineda • solo_traveller • mx
9
Pros:

La ubicación y la atención de los recepcionista. 😉

Cons:

No servía el aire acondicionado y sufrimos por el calor 😒

2026-06-01 • via Nuitee
F
Fausto • solo_traveller • mx
10
Pros:

Habitación cómoda

2026-05-25 • via Nuitee
M
MARIA EUGENIA • couple • mx
8
El personal amable, las instalaciones adecuadas, la limpieza le falta
Pros:

La ubicación me gustó

Cons:

Estaban las paredes del baño con un poco de moho

2026-05-24 • via Nuitee
A
anabel • solo_traveller • mx
9
2026-05-24 • via Nuitee
M
Monica Maribel • solo_traveller • mx
7
Pros:

Cuentan con cargador electrico para tesla

Cons:

Falta de aseo. La habitación olía a mango podrido. Pase la noche buscándolo hasta q encontré el mango. La coladera de la regadera tenia pelos.

2026-05-10 • via Nuitee
C
CARLOS DANIEL • solo_traveller • mx
10
Pros:

Atención en la recepción excelente

2026-04-20 • via Nuitee
C
CARLOS DANIEL • solo_traveller • mx
10
Pros:

La atención

2026-04-20 • via Nuitee
S
Sanchez • family_with_children • mx
10
Pros:

Me encanto super el servicio 10 de 10

2026-04-01 • via Nuitee
M
Maria • couple • us
6
We got what we paid for.
Pros:

We had a refrigerator in our room!

Cons:

The bed were uncomfortable. The sheets were unattractive. There was no iron. One of the workers came into our room without knocking.

2026-04-01 • via Nuitee
F
Fred • family_with_children • mx
10
Good stay
Pros:

Staff , very helpful with any issues and rooms clean . Services were also good.

Cons:

Cleanliness and staff support very helpful.

2026-03-26 • via Nuitee
G
German • solo_traveller • co
9
2026-02-25 • via Nuitee
O
Olga Flores • family_with_children • mx
8
Pros:

Personal muy amable, un lugar limpio y confortable

2026-02-10 • via Nuitee
E
Elienai • family_with_children • mx
5
Cons:

No hot water

2026-01-28 • via Nuitee
M
Maria Teresa • family_with_children • mx
1
Pros:

Very close to the University

Cons:

No hot water to take a shower.

2026-01-28 • via Nuitee
G
González • family_with_children • mx
9
2025-10-25 • via Nuitee
S
Said • family_with_children • mx
9
2025-09-18 • via Nuitee
S
Sergio R. • couple • mx
7
Estancia básica, con todo lo que esto implica
Pros:

La disponibilidad del staff fue muy buena y amena. En especial en recepción
El internet funcionó bien en todas las áreas que estuvimos y fue de buena velocidad.
Tiene estacionamiento suficiente para todas las habitaciones

Cons:

El área de la regadera estaba llena de ramas y hojas secas.
Nos dieron solo una toalla para una recamara de dos camas. En el baño solo había un sobre de shampoo y el jabón mas pequeño que he visto en la industria de la hospitalidad.
No había ni cobijas ni almohadas extra en la habitación y las fundas de las almohadas parece una gran mancha que causa inseguridad para usarla

2025-08-30 • via Nuitee