Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Laundry
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Good location
Cons:
Wifi was spotty
Some rooms dated
Bathrooms could be small

Categories

Cleanliness
8.45
The hotel was clean and comfortable, but some rooms were dated.
Service
9.05
The staff was very friendly, helpful, and accommodating.
Location
8.75
Well located near tram stops and tourist attractions.
Room Quality
8.55
Spacious and comfortable room but some dated elements.
Amenities
8.65
Laundry facilities, complimentary drinks in the lobby, and good quality machines.
Value for Money
8.85
Great value for money considering the services provided.
Food and Beverage
8.55
Free drinks available; some complaints about the vending machine being out of order.
Overall Experience
8.75
Overall a wonderful stay with a few minor issues, but exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:27

Property Description

Luxurious Accommodations
Gran Palette Hakodate offers elegantly designed rooms with modern amenities including TV, air conditioning, and private bathrooms. Some rooms even feature a charming balcony for a relaxing stay.

Convenient Location
Located near popular attractions like Motomachi Catholic Church and Goryokaku Park, our hotel provides easy access to explore the beauty of Hakodate. With Hakodate Airport just 7 km away, your journey to comfort and convenience begins as soon as you land.

Personalized Service
Experience a warm welcome and personalized service at Gran Palette Hakodate. From free WiFi to the option of private parking, we ensure that your stay with us is seamless and enjoyable.

Book your stay at Gran Palette Hakodate now to indulge in a perfect blend of luxury and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 833 reviews
Cleanliness: 8.45
Service: 9.05
Location: 8.75
Room Quality: 8.55
Amenities: 8.65
Value for Money: 8.85
Food and Beverage: 8.55
Overall Experience: 8.75
S
SUMIYOSHI • solo_traveller • jp
8
Pros:

部屋が広くて綺麗でした。
8人で宿泊しましたが、十分な広さでした。
ベイエリアや駅も割と近くて朝早く起きて散歩にいけたのは良かったです。

Cons:

遅い時間にチェックインしたので駐車場がうまってしまって近隣の駐車場を案内してもらいましたが、雨が沢山降っていたので荷物の移動が大変でした。

2026-08-29 • via Nuitee
M
Maria • solo_traveller • de
8
2026-08-26 • via Nuitee
R
Ryou • extended_group • jp
9
2度目も利用したいです！
Pros:

チェックイン時の店員さんの対応がとても良くて
ここでよかったなと思いました。
ありがとうございました！

Cons:

駐車場が満車時にパーキングまでが少し遠く感じました。

2026-08-13 • via Nuitee
C
Chan • family_with_children • hk
7
我們住的是deluxe suite, 房間內部舒適寬敞，有四張單人床，另外一邊有個偏廳，有三張梳化
Pros:

員工非常親切友善，親身帶領我們到酒店斜對面的停車位置泊車，臨走時員工亦非常有禮貌的給我們開門送行，直至酒店門外

2026-08-11 • via Nuitee
F
FU-TSAI • solo_traveller • tw
8
Pros:

跟圖片一樣，房間空間大

Cons:

深夜睡前會聽到一、兩次巨大聲響，而嚇一跳。

2026-08-07 • via Nuitee
H
Hiroki • extended_group • jp
6
2026-08-04 • via Nuitee
T
Takeshi • extended_group • jp
8
2026-08-02 • via Nuitee
W
WEON • solo_traveller • kr
8
그랑 팔레트 하꼬다테
Pros:

가성비가 좋습니다. 방이 깨끗하고 넓습니다.

Cons:

인건비 절약을 위하여 직원 숫자를 최대한 줄여서, 최대한 본인이 알아서 해야 합니다.

2026-07-25 • via Nuitee
進 • couple • jp
8
静かに休むことが出来ました。
Pros:

買い物するのに便利な位置にある。

Cons:

温泉風呂があると嬉しいです。

2026-06-29 • via Nuitee
M
Marie Helene • solo_traveller • fr
9
Pros:

Très belle chambre spacieuse , personnel très sympathique.

Cons:

Un tout petit peu excentré des lieux type restau, magasins.

2026-06-08 • via Nuitee
K
Kiyohara • solo_traveller • jp
8
Pros:

フロントの対応が親切丁寧で心地良かった
滞在中は静かで落ち着いた

Cons:

特に思いつきません

2026-06-04 • via Nuitee
A
Atsuko • extended_group • jp
6
2026-05-31 • via Nuitee
M
Meiju • family_with_children • tw
10
2026-05-25 • via Nuitee
A
Allan • couple • au
8
Would recommend as an option to stay in Hakodate
Pros:

Clean and comfortable hotel; friendly, courteous snd helpful staff; comprehensive amenities; located near the streetcar stop and a convenience store

Cons:

Not many restaurants nearby

2026-05-08 • via Nuitee
M
Mandakini • family_with_children • in
10
We loved our stay in Gran Palette. It was exceptional.
Pros:

Everything. The layout, cleanliness, facilities, host were exceptional.

Cons:

None…

2026-05-04 • via Nuitee
Y
YOSHIO • solo_traveller • jp
9
広くてキレイで立地も良かった！
Pros:

ツインの部屋がとても広くて清潔で,ベッドも大きかったこと
函館駅に市電で2駅で,徒歩でも10分くらいと近く,便利。
市電の魚市場通駅がすぐで,観光地や食事に行くにも便利だった

Cons:

人気で予約が取れないのかな❔　夫婦でとても気に入ったが,来年の同じ4月の桜の頃の空室がなかった。残念ですが又トライします

2026-05-04 • via Nuitee
N
Nareerat • extended_group • th
8
2026-05-02 • via Nuitee
D
daniela • couple • it
10
Albergo consigliatissimo, rapporto qualita’ prezzo molto buona
Pros:

Camera molto ampia ben arredata, struttura ben posizionata, personale molto gentile

Cons:

Tutto bene

2026-04-30 • via Nuitee
G
Greyrose • couple • au
10
A furry stay that suits all sorts.
Pros:

This is a no fuss, fun little hotel. The surprise was it is pet friendly and I didn't hear a dog bark! There is a dog wash downstairs, a cute little lounge area, engaging staff who are regularly on patrol restocking things. Our view was of Mt Hakodate, we were 1/2 a minute from the tram and an easy walk to the train. The room was large and there were convenience stores everywhere. The Brickworks was in easy reach for seaside strolls and lots of shopping. I anticipated doggie smells but there were none.

Cons:

We prefer softer beds, but that is a personal preference.

2026-04-28 • via Nuitee
B
Barbara • solo_traveller • nl
6
2026-04-26 • via Nuitee