Mercure Bukhara Old Town

Hotels
Mercure
9.1 (1156 reviews)
Samarkand street 206 , Bukhara , uz

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great interior
Excellent location
Beautiful property
Delicious food
Well-trained staff
Cons:
Noise from the air conditioning
Presence of flies in the room

Categories

Cleanliness
8.29
Review mentions the presence of flies in the room impacting cleanliness.
Service
9.26
General praise for the staff and their hospitality.
Location
8.8
Good location with access to local attractions, but noted as slightly distant from the city center.
Room Quality
9.25
Rooms are described as large and comfortable.
Amenities
9.28
Positive remarks made about the pool, spa, and overall facilities.
Value for Money
9.34
Guests perceive the quality and service as worth the expense.
Food and Beverage
9.29
High praise for restaurant quality and breakfast offerings.
Overall Experience
9.26
Overall satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 03:43

Property Description

Luxurious Amenities
Mercure Bukhara Old Town offers a range of luxurious amenities including a spa, indoor pool, fitness centre, and sauna for guests to unwind and relax during their stay.

Gastronomic Delights
Indulge in a delightful culinary experience at the on-site restaurant where guests can enjoy a variety of breakfast options daily, from buffet to Full English/Irish.

Convenience at Your Fingertips
With a 24-hour front desk, free WiFi, and room service, Mercure Bukhara Old Town ensures that guests' needs are met promptly and efficiently throughout their stay.

Experience luxury, comfort, and convenience at Mercure Bukhara Old Town. Book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$16 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1156 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.34
Food and Beverage: 9.29
Overall Experience: 9.26
D
Dimitri couple be
9
2026-07-24 via Nuitee
J
Jennifer solo_traveller us
9
Great stay in central location
Pros:

Staff was incredibly kind and accommodating -- I arrived about 30 minutes before check-in time and my room was already ready and on the last day, I was allowed a late check out. This was very much appreciated as it was nearly 50 C in Bukhara that day and being able to relax in the room before my train made the day/journey much more enjoyable. In addition to the friendly staff, the location is great (about a 10 - 15 minute walk to the heart of Bukhara) and the facilities (gym, spa, etc) are wonderful.

Cons:

The only small problem I experienced during my stay was with the air conditioning, which is not the fault of the hotel -- there were power outages in the region due to the extreme heat and the room was without A/C for a few hours during one morning of my stay.

2026-07-20 via Nuitee
J
Joseph solo_traveller sg
7
Pros:

The location is a bit far from where it all happens, although a Yandex Go will take you there within a minute of 5.

The room is good, the pool and hammam are good too. Breakfast is very expensive as an add-on.

The hotel doesn’t get an 8 or 9 because of the way they handled my passport. Upon check-in, I forgot to get my passport back.

I only realised when packing my bag for check-out that I was missing my passport. I searched everywhere and in my mind I already started accusing the cleaners. I went to the reception and then they said smiling, don’t worry we have your passport?! Why did you not let me know?! They said they tried to call me. But who is in their room waiting for a phone call from reception. WhatsApp me, put a note in my room. Whatever. But my passport was just on the front desk (not even secured) for two days. Very scary and stressful experience.

2026-07-20 via Nuitee
S
Sulastri couple sg
9
Feeling Old Vibes in Luxury Hotel.
Pros:

My experience stay 2 nights in this hotel, I feel great! warm welcome by the hotel staff, especially with Mr Mirfayz...very friendly person & handling very well when do my booking registration. Thanks very much for the great hospitality!
beautiful Óld Bukhara' theme hotel, nice variety breakfast foods, and cozy spacious clean room.
Overall, I'm satisfied with my stays here.

Cons:

No comment, so far so good.

2026-07-20 via Nuitee
G
Goncalo couple pt
8
2026-07-19 via Nuitee
L
Linda couple us
8
I would stay here, it was a great hotel overall
Pros:

Very clean and beautiful

Cons:

No hot water, two times I had to shower with cold water. Also breakfast wasn’t that great, very limited.

2026-07-19 via Nuitee
M
Milya Zaripova family_with_children ae
5
Pros:

The hotel is new and supposed to be nicely designed.

Cons:

First of all, upon arrival we were placed in a room on the first floor which is a complete opposite of what have booked and doesnt have any natural light. I had to get back to the reception and request changing the room. We've been then placed on the second floor, but despite the hotel being relatively new, the room looked like its been through a lot. Cleanliness is also quite questionable. The A/C is extremely loud, this is so disturbing when you are in the room and there's no way to improve it unless you shut it down, which is impossible when there's a +40 heat outside. The floor in the bathroom is made out of the material which always remains extremely COLD, its barely walkable there barefoot. Overall hotel looks nice on the pics, but the reality is quite sad. Also consider that even though its on a walkable distance from the city center and main attractions, the road there is so narrow, full of cars, doesnt have any walking line and not pleasant to be, so that it doesnt bring any joy to walk there.

2026-07-17 via Nuitee
V
Veigas couple in
10
2026-07-16 via Nuitee
X
Xiao Fang couple ch
10
2026-07-15 via Nuitee
D
Dario solo_traveller es
10
perfecta
Pros:

muchísimo

2026-07-12 via Nuitee
S
Sanjar couple uz
9
2026-07-10 via Nuitee
K
KENSHIRO solo_traveller jp
9
2026-07-07 via Nuitee
G
gonzalez solo_traveller us
10
2026-07-04 via Nuitee
H
Hannah couple gb
9
2026-07-02 via Nuitee
A
Andriani couple gr
9
Pros:

The location, big room and the personnel . Especially the girls at the reception were very professional and very helpful

2026-06-30 via Nuitee
N
Nick couple uz
8
Good, modern and really well designed hotel
Pros:

Clean, well designed and modern hotel on edge of old city

Cons:

The location is not as close as other hotels, the music is all modern (true of all of Bukhara) and the restaurant is very good for breakfast but not as good for dinner

2026-06-29 via Nuitee
F
Fernando family_with_children pt
9
Excelente
Pros:

Tudo

2026-06-27 via Nuitee
N
Nana couple us
10
Pros:

Spacious room and very clean.
Spa was amazing!

2026-06-27 via Nuitee
N
Nazli solo_traveller tr
9
Buhara şehri dokusuna uygun, temiz ve ulaşımı kolay.
Pros:

Odaların ve otelin tasarımı çok güzeldi. Kahvaltısı çeşitli ve lezzetliydi.

Cons:

Sevmediğim birşey yok, fiyatı biraz daha uygun olabilirdi.

2026-06-25 via Nuitee
L
Lilya couple kz
10
Супер отель, месторасположение, еда, персонал все 10/10
Pros:

Сервис и кухня, персонал👍

Cons:

Спа программы чуточку не продуманы

2026-06-19 via Nuitee