Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Bar
Golf course
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Value for money
Cons:
Uncomfortable mattresses
Hot water issues

Categories

Cleanliness
7.41
Facilities are clean, but some mentions of old mattresses and wear overall.
Service
7.88
Staff were friendly and helpful throughout the stay.
Location
7.92
Located in the heart of the town, perfect for accessibility.
Room Quality
6.37
Rooms described as comfortable, but some issues with mattress comfort.
Amenities
6.9
Good facilities, but some complaints about water issues.
Value for Money
7.36
Good value at this price point with accommodating services.
Food and Beverage
6.91
Breakfast quality noted as good but with some room for improvement.
Overall Experience
6.88
Enjoyable overall experience with recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:34

Property Description

Charming Hotel in Forres

Convenient Location: Located just 43 km from Inverness Castle, Carlton Hotel offers easy access to nearby attractions such as Elgin Cathedral and Castle Stuart Golf Links.

Modern Amenities: Enjoy a comfortable stay in non-smoking rooms equipped with free WiFi. Unwind with a drink at the on-site bar or grab a snack at the snack bar.

Nearby Landmarks: Explore the area with ease, as Inverness Railway Station is only 42 km away, and Brodie Castle is a short 6.6 km drive from the property.

Ready to experience comfort and convenience at Carlton Hotel? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.2
Based on 1435 reviews
Cleanliness: 7.41
Service: 7.88
Location: 7.92
Room Quality: 6.37
Amenities: 6.9
Value for Money: 7.36
Food and Beverage: 6.91
Overall Experience: 6.88
A
Andrew • solo_traveller • gb
1
Not my best experience
Pros:

This was a last minute booking as I needed to be close for a meeting

Cons:

One bathroom for 15 Rooms. The other bathroom has been out of action at least 3 months based on previous reviews. Customers vaping in doors. Breakfast dripping in fat and cold beans. Inedible

2026-09-18 • via Nuitee
A
ANA • couple • es
10
2026-09-17 • via Nuitee
S
steven • solo_traveller • gb
7
Pros:

Central and had nice staff

Cons:

Bit noisy late on

2026-09-17 • via Nuitee
J
Jon • solo_traveller • gb
7
Excellent value for money stay in an area I would like to visit again.
Pros:

The location is excellent, with (limited) free local parking, and right by good value shops and take aways. Breakfast was generally nice, although the provided continental breakfast was a bit limited but perfectly adequate. Staff were very helpful, including helping with storing fairly expensive bicycles. Bar food was very good value. Room size is good, and the value for money is outstanding!

Cons:

No fresh coffee was a shame as the instant was just adequate. Overall the hotel is a little bit quirky, but perfectly fine for what I needed.

2026-09-16 • via Nuitee
C
Charles • couple • us
1
Smell is awful noise in room made sleep impossible was dirty.
Pros:

Property was dirty had a horrible smell, noise in room made sleep impossible worst hotel I have ever been in!!

Cons:

Everything.

2026-09-15 • via Nuitee
G
Gramegna • couple • it
7
2026-09-14 • via Nuitee
S
Steven • solo_traveller • es
8
Pros:

Bedroom very comfortable. Lots of little extras.

Cons:

Booked with breakfast included. Discovered on arrival it was only continental breakfast and had to pay additional for cooked.

2026-09-14 • via Nuitee
S
Shelby • solo_traveller • gb
1
2026-09-13 • via Nuitee
A
annette • solo_traveller • gb
3
2026-09-13 • via Nuitee
T
thimoteus • extended_group • nl
8
Pros:

De welkoms wiskey

2026-09-12 • via Nuitee
R
Richard • couple • au
9
Great Staff and Value
Pros:

The staff were very friendly and helpful. The room was clean and comfortable. When I broke a rib on day two they were very sympathetic and happy to provide us four extra pillows so I could sleep and the included breakfast was fine.

Cons:

The shared bathroom was a minor concern but we knew that was the deal so no complaints.

2026-09-12 • via Nuitee
E
Eva-Lis • solo_traveller • se
4
2026-09-11 • via Nuitee
S
Sharen • couple • nl
9
Good stay above nice bar
Pros:

Very nice staff. Ended up going to the bar in the evening and having a drink with them and some locals. Friendly people. Nice room, bit small but that was all fine as we wanted a cheap stay. Breakfast was good as well.

2026-09-11 • via Nuitee
T
Takkunen • solo_traveller • fi
1
Cons:

Meluisa, ei äänieristystä, ikkunat kolisivat js olivat osin rikki.

2026-09-10 • via Nuitee
M
Matthias • solo_traveller • de
10
2026-09-10 • via Nuitee
D
Daksha • solo_traveller • gb
5
Not for me
Pros:

Great location

Cons:

The hotel is in need of some modernisation. The shower tap completely came off, there was no hot water and the hotel clearly has seen some better days.

2026-09-10 • via Nuitee
T
thimoteus • extended_group • nl
7
Pros:

Het welkoms drankje wiskey

Cons:

Ramen

2026-09-09 • via Nuitee
L
Luke • couple • gb
1
Stinking
Pros:

Smells

Cons:

Stinks

2026-09-08 • via Nuitee
L
Leslie • couple • gb
6
Cheap which was reflected in the tired state of the hotel
Pros:

It accommodates pets, staff were friendly and helpful. Good parking around and near Hotel

Cons:

Shower not working. Had to share bathroom with another room. Four flight of stairs would have been a challenge for some, we managed being youthful 71 and 76 year olds lol

2026-09-07 • via Nuitee
B
Burns • solo_traveller • gb
4
Past its best
Pros:

The staff were tremendous, welcoming and helpful. A nice touch was the welcoming bage of sweets and a voucher for a free drink.

The location couldn't be better, slap bang in the centre of Forres.

The hotel was obviously a market leader once upon a time. The entrance hallway and grand staircase point to days of past grandeur.

Cons:

Ubfortunately the hotel is past its best. It is in need of a complete refurbishment. There are too few en-suite rooms for this day and age.

If you want a meal you have to go elsewhere as only a limited range of bar snacks are available.

On the Friday evening, whilst having a quiet drink in the bar, the volume of the "background" music was suddenly turned up to such a level that, after a few minutes, I had to go back to my room to get away from the din.

I then discovered that the stairs from the 1st to the 2nd floor were very poorly lit, to the extent that it was dangerous in that I had difficulkty negotiating the steps. Anyone with poor eyesight would certainly be in danger of falling.

TV reception in my room (No. 5) was hopeless The signal kept breaking up and I eventually had to watch TV via my laptop, using a HDMI cable, that I fortunately had with me, between the laptop and the TV.

I was also disappointed to learn that I could have booked the same room direct with the hotel for £45 per night, as opposed to the £72 charged by Booking.com.

2026-09-07 • via Nuitee