Musea Hotel & Apartments

Hotels
7.1 (438 reviews)
34 Frans van Mierisstraat , Amsterdam , nl

Facilities

WiFi available
Free WiFi
Air conditioning
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Cozy amenities
Cons:
Poor cleanliness
Outdated conditions

Categories

Cleanliness
5.1
Multiple reviews indicated poor cleanliness and issues with maintenance.
Service
8.1
Standard quality for this hotel tier, some guests noted responsiveness but issues with complaints.
Location
9.6
Strongly positive sentiments regarding the location from several reviews.
Room Quality
5.6
Complaints about outdated and undesirable conditions of the rooms.
Amenities
5.6
Mention of missing amenities such as functionality of kitchen equipment and air conditioning.
Value for Money
6.6
Some reviews suggested concerns about the price relative to the quality received.
Food and Beverage
7.6
Not mentioned explicitly but quality can be inferred as standard.
Overall Experience
8.6
Mixed experiences but some guests expressed overall satisfaction despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:29

Property Description

Sustainable Luxury in the Heart of Amsterdam

Prime Location: Musea Hotel & Apartments is conveniently situated near iconic museums like Van Gogh Museum and Rijksmuseum, making it a perfect choice for art enthusiasts.

Fully Equipped Kitchen: Selected rooms come with a modern kitchen, including a dishwasher and an oven, offering guests the convenience of preparing their meals while traveling.

Nearby Attractions: With popular spots like Heineken Experience and Vondelpark just a stone's throw away, guests can easily immerse themselves in the vibrant culture of Amsterdam.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Musea Hotel & Apartments now!

Important information:

Please note that no visitors are allowed at the premises, both in your room or in the hotel's public areas.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 438 reviews
Cleanliness: 5.1
Service: 8.1
Location: 9.6
Room Quality: 5.6
Amenities: 5.6
Value for Money: 6.6
Food and Beverage: 7.6
Overall Experience: 8.6
M
Maurice solo_traveller de
3
Pros:

Die Lage war sehr zentral.

Cons:

Als erstes viel der Staub unter jeglichen Möbeln auf, es wurde wenn überhaupt oberflächlich gefegt/gewischt. Die Bilder der Wohnung entsprechen nicht der Realität, wenn überhaupt sind sie vor langem kurz nach oberflächlicher Renovierung entstanden oder bearbeitet worden. In der zweiten Nacht waren massive Nagegeräusche unter der Küchenzeile zu hören, als ich nachsah waren dort Fressspuren, Rattenkot und Rattenfallen zu sehen. Da dort Rattenfallen standen schien dieses Problem der Ratten bereits bekannt gewesen zu sein, es wurde aber mit keinem Wort erwähnt. Als ich den Vermieter kontaktierte, was sich bis zum Erfolg mehrere Stunden hinzog, wurde eine Erstattung abgelehnt und nach drängen nach einer Lösung lediglich ein neues Zimmer in dem ebenfalls Rattenfallen standen angeboten.

2026-07-25 via Nuitee
C
Camila couple br
7
2026-07-18 via Nuitee
S
Sergii solo_traveller es
4
Cons:

Объект не соответствует описанию

2026-07-12 via Nuitee
N
Nathan solo_traveller au
1
Cons:

RATS! This property has a severe, active rat infestation with rodents running everywhere, making the entire place completely unsanitary and unsafe to stay in. To make matters worse, management is fully aware of the issue and has numerous historical records of past rat instances on the property, yet they continue to rent it out to unsuspecting guests. Despite forcing me into these disgusting conditions, they flatly refuse to issue a refund. Save your money and your health, avoid this place at all costs, as management is entirely dishonest and has zero care for customer safety.

2026-07-08 via Nuitee
V
Verding extended_group be
6
2026-07-03 via Nuitee
J
Jami solo_traveller fi
10
2026-06-30 via Nuitee
R
Rhys couple gb
5
Great location, great space would have liked everything working
Pros:

Location was great and the amount of space was great.

Cons:

Air con did not work. Alarm outside the apartment door was constantly with a high pitch noise that made it hard to sleep. The bedroom has a sewage smell from the drains in the bathroom

2026-06-27 via Nuitee
N
Nikolina extended_group hr
5
2026-06-25 via Nuitee
C
clemerson solo_traveller br
1
Pros:

Nada

2026-06-24 via Nuitee
J
Joseph solo_traveller gb
1
Complete scam, don't book, not fit for a dog
Pros:

Nothing at all

Cons:

Dirty, everything was broken, smoke alarms broken, windows broken, cooking facilities broken and dirty, Mice excrement everywhere, no staff to complain too, smoke sensor covered with a sock, absolutely disgusting, complained to the owner and booking.com and no help whatsoever, booked for a week and stayed one night, no reply or refund, discusting

2026-06-22 via Nuitee
J
Joseph extended_group gb
9
2026-06-22 via Nuitee
J
Jayber jose solo_traveller es
3
Cons:

Lamentablemente, la experiencia con la gestión del alojamiento no fue buena. Las instrucciones y normas de la casa se enviaron después de haber realizado el pago y, además, aproximadamente una hora después de la hora prevista de entrada. También me resultó incómodo que insistieran en varias ocasiones con normas relacionadas con la prostitución, primero a través de Booking y luego por WhatsApp, sin conocer quién era el huésped ni existir ningún motivo para ello. Considero que la comunicación podría ser más profesional y respetuosa, especialmente cuando se trata de personas que simplemente están disfrutando de sus vacaciones.

Ella dice que no se permite conversaciónes alta durante el día ósea no voy hablar? No se reciben visitas te envían un mensaje de reglas después de que ya hayas pagado no confiable tiene cámaras de seguridad en todo el alojamiento me sentí vigilado 24/7

2026-06-21 via Nuitee
Y
yanjun couple cn
1
好差好恶劣,是我遇到过最差的住宿
Pros:

这家住宿没有是好的,为什很差很差,晚上5只老鼠出没很吓人,设施都是坏的,没有工作人员,没有前台,没办法处理一切问题,非常恶劣的住宿,感觉booking和这个酒店都是骗人的,页面描述与实际完全不相符,订购了三晚,住了一晚就把我吓走了,但是后面两晚的费用也不退,从来没试过遇到这样的住宿,真的很恶劣。

Cons:

不建议入住,不是人住的地方

2026-06-13 via Nuitee
S
stephen solo_traveller gb
9
Much better than most of the reviews would tell you. Dont expect 5 star and you will be happy.
Pros:

Appartment is small but has absolutely everything you could want or need,and for the price compared to other places it hits the mark🫶much much better than the reviews would let you believe.

Cons:

The only thing i think they could do is fix the shower tray,or at least add a door so that the toilet doesnt flood every time you have a shower,they do provide a sqweedgy though to clear the water.

2026-06-12 via Nuitee
A
agustin solo_traveller ar
5
Bien, depto completo pero un poco dejado.
Pros:

La ubicación puede ser lo mejor :)

Cons:

La ducha es un completo desastre. No tenía puerta, entonces tenía que hacer malabares para no mojar todo el baño.
El lavabo de manos estaba tapado, por lo que se acumulaba agua al instante.
Genial que tenga equipos de cocina, pero... no había ni aceite, ni sal, cosas básicas para cocinar... ni tampoco servilletas de papel!
Papel higiénico había uno solo y estaba casi terminado.
Las leches proporcionadas con los cafés, estaban vencidas, se notaba que estaban ahí hace muchísimo tiempo.
Y esto podría no nombrarlo, pero lo haré como crítica constructiva :) Aterricé en Amsterdam a las 9am y reservé ese mismo día (viendo que había 2 departamentos idénticos disponibles: ambos por el mismo precio en Booking) por lo que me atreví a pedir un early check-in pero sorprendentemente me dijeron que no podía entrar antes porque la gente anterior no se había ido aún. Y cuando ingreso me doy cuenta que es un depto totalmente dejado.... se notaba que nadie entraba hacía bastante tiempo.
Los pequeños detalles hacen la diferencia ;) tengan en cuenta estas cosas por favor!

2026-06-12 via Nuitee
R
Rahym solo_traveller tm
2
2026-06-11 via Nuitee
L
Lea Marie solo_traveller de
5
2026-06-07 via Nuitee
S
Stephan solo_traveller it
4
Pros:

Position, quiet, easy to reach and park

Cons:

Lack of maintenance, windows didn’t close properly

2026-06-07 via Nuitee
N
Natalia solo_traveller ua
6
Pros:

Очень хорошое местоположение. Остановки, супермаркет, близость к центру. Удобные матрасы на кровати. Чистая постель. Удобно что есть маленький кухонный уголок.

Cons:

Мыши. Сделайте что то с этой проблемой!!!!!

2026-06-06 via Nuitee
Z
Zoe couple es
5
2026-06-05 via Nuitee