Illa Cozumel

Hotels
8.6 (811 reviews)
Calle 2 Norte, entre 15 y 10 , Cozumel , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Garden
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly, professional staff
Clean and well-maintained property
Central yet quiet location
Comfortable, spacious rooms
Pleasant pool and garden
Breakfast availability (coffee & fruit)
Cons:
Breakfast service starts at 7:30 — too late for early divers
Reception area is small/informal
Pool is a bit small and could be better maintained
Double bed too narrow; AC can blow directly on the bed

Categories

Cleanliness
9.2
Multiple guests explicitly mention the property was very clean and well maintained (e.g., 'super clean', 'ottima manutenzione').
Service
9.4
Service repeatedly praised (Antonio and staff described as professional, kind and lovely); minor note about a small/informal reception but overall strongly positive hospitality.
Location
9
Many reviews note a central, convenient location that is nonetheless quiet at night ('posizione centrale', 'really good location yet super quiet').
Room Quality
8
Rooms described as comfortable, spacious and well-equipped ('fantastic room', 'muy amplia y cómoda'), but some issues noted (bed too narrow and air-conditioning blowing directly on guests).
Amenities
8
Amenities such as the pool and garden are appreciated ('nice pool', 'jardín bonito'), but the pool is described as small and could be better maintained by one reviewer.
Value for Money
8.6
Standard quality for this hotel tier
Food and Beverage
7.6
Breakfast offerings (coffee/fruit/pastries) are appreciated, but timing was a notable complaint (pastries/fruit served from 7:30, too late for early divers).
Overall Experience
9
Overall sentiment across reviews is very positive ('true paradise', 'met all our expectations and beyond'), highlighting friendliness, cleanliness and a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:08

Property Description

Luxurious Amenities and Comfortable Rooms
Experience comfort and luxury at Illa Cozumel with air-conditioned rooms, flat-screen TVs, and private bathrooms. Some rooms even feature a terrace for a relaxing outdoor space.

Relaxing Outdoor Spaces
Unwind by the outdoor swimming pool or take a leisurely stroll in the lush garden. Enjoy the serene ambiance and soak up the sun during your stay at Illa Cozumel.

Convenient Location and Connectivity
Located just 1 km from Cozumel International Airport, Illa Cozumel offers easy access for travelers. Stay connected with complimentary WiFi throughout the property.

Book your stay at Illa Cozumel now for a perfect blend of luxury, comfort, and convenience.

Important information:

Please note you must pay the environmental sanitation fee of $31.12mxn at the check in.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 811 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 9
A
Alessandra • solo_traveller • it
9
Pros:

Struttura pulita e molto comoda perché vicino al porto. Staff accogliente e disponibile. Compresa nella tariffa è prevista la colazione gustosa e self service.

2026-08-15 • via Nuitee
J
Jean-Philippe • couple • fr
6
2026-08-15 • via Nuitee
C
Cristian • couple • it
9
2026-08-14 • via Nuitee
N
Nobantu • solo_traveller • us
7
2026-08-08 • via Nuitee
S
Sokhna • solo_traveller • be
10
Zeer goed
Pros:

Locatie, vriendelijk personeel, goede faciliteiten

2026-08-08 • via Nuitee
B
B.M. • couple • nl
9
2026-08-07 • via Nuitee
L
Linda • family_with_children • nl
10
Geweldige plek!
Pros:

Eigenlijk alles! De kamers waren prachtig en comfortabel de tuin was betoverend en het personeel was ontzettend gastvrij. Vlakbij het centrum. Helemaal fantastisch! Het beste plekje van Cozumel, zonder twijfel.
Onze tips voor het eiland: doe een boottour om te snorkelen en ga naar buccanos voor een niet-cruiseschip stranddag. Heel mooi rif ook daar.

2026-08-04 • via Nuitee
S
Stephanie Victoria • solo_traveller • ch
10
2026-07-25 • via Nuitee
E
Evelina • couple • ch
10
A true paradise on the island. Antonio welcomed us with great professionalism, kindness, and genuine hospitality, giving
Pros:

Beautiful property, fantastic room, and highly professional staff.

2026-07-24 • via Nuitee
M
Maude • couple • ca
10
Peaceful stay in Cozumel
Pros:

This property met all our expectations and beyond. It was a lovely, relaxing stay. The place was super clean, we had no problem and the he staff was so lovely.

Cons:

Nothing it was great!

2026-07-21 • via Nuitee
J
Juan Diego • extended_group • mx
10
2026-07-21 • via Nuitee
M
Mosconi • couple • it
9
Caldamente suggerita
Pros:

Molto apprezzata la disponibilità di caffe e frutta per la colazione, ottima l'aria condizonata e bella struttura in generale. Ottima manutenzione. Posizione centrale

Cons:

Niente

2026-07-20 • via Nuitee
A
Anaite • solo_traveller • mx
8
Cómodo, silencioso
Pros:

Es un lugar pequeño pero cómodo, hay facilidades y desayuno sencillo

Cons:

La recepción es muy pequeña e informal

2026-07-20 • via Nuitee
D
Danya Isabel • solo_traveller • mx
9
2026-07-19 • via Nuitee
A
AFAF • solo_traveller • fr
10
Établissement digne de ce nom.
Pros:

Tout

Cons:

Rien

2026-07-18 • via Nuitee
L
Lydia • couple • ch
9
2026-07-16 • via Nuitee
I
Isabel • solo_traveller • gb
9
Pros:

Lovely boutique rooms, really good location yet super quiet at night.

Cons:

Pastries and fruit is served from 7:30, which was too late if you’re going diving early

2026-07-14 • via Nuitee
P
Paola • couple • mx
8
2026-07-09 • via Nuitee
N
Natalie • solo_traveller • cr
9
2026-07-08 • via Nuitee
D
diego • couple • pt
10
2026-07-08 • via Nuitee