Pets allowed

Facilities

Elevator
Shopping on site
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Full-service spa
Smoke-free property
Tours/ticket assistance
Snack bar/deli
Pool sun loungers
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Central location
Excellent breakfast
Cons:
Issues with cleanliness in some areas
Some service delays noted

Categories

Cleanliness
8.39
Several mentions of cleanliness being satisfactory, though some reviews indicated issues like moldy grout.
Service
9.36
Numerous positive remarks regarding the friendly and helpful staff.
Location
9.4
Consistently highlighted as a strong point, with positive comments about its central placement.
Room Quality
8.85
Rooms received praise for being spacious and comfortable, though some guests noted issues like curtain light quality.
Amenities
8.38
Nice spa and pool facilities, but some guests suggested improvements.
Value for Money
9.34
Good relation of price to quality, especially considering spacious rooms and amenities.
Food and Beverage
8.89
Breakfast and dining were noted as excellent, but some minor improvements suggested.
Overall Experience
9.36
General sentiment suggests a very positive overall experience, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:45

Property Description

Luxurious Spa Experience

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and bicycles to rent.

Fine Dining and Entertainment

Satisfy your appetite at one of the hotel's 3 restaurants. Relax with a refreshing drink at one of the 4 bars/lounges. Buffet breakfasts are available daily for a fee.

Modern Comfort and Convenience

Stay in one of 119 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected. Private bathrooms with rainfall showerheads provide a touch of luxury.

Indulge in a luxurious stay at Mama Shelter Rennes, steps away from Rennes Cathedral and Place des Lices. Book now to experience the ultimate blend of relaxation and sophistication.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
L
Laura • partner
10
Pros:

Ras

2025-10-12 • via Nuitee
C
Cyrille
10
Pros:

Hôtel design ,calme . J'adore

2025-10-12 • via Nuitee
V
VALERIE
10
Mama loves us
Pros:

Chambre ultra spacieuse, confortable et calme.
Décoration originale

2025-10-04 • via Nuitee
B
Bénédicte
10
Pros:

Tout était parfait, propre, classe, un petit déjeuner très fourni

2025-10-03 • via Nuitee
F
Frantz
10
un weekend très sympa
Pros:

Un sublime hôtel en plein cœur de Rennes... des chambres cosy et bien agencées... une équipe aimable, disponible et très professionnelle... le restaurant sur le toit et le rooftop fréquentés pour les petits dejeuners et pour un diner (avec DJ) le samedi soir étaient vraiment excellents... très bon rapport qualité prix...

2025-10-03 • via Nuitee
M
mortier
10
Pros:

Mon hôtel favori quand je vais à Rennes, personnel très agréable, chambres magnifiques. Le spa est vraiment un must.

Le quartier offre beaucoup de possibilités de diner ou shopping

2025-10-02 • via Nuitee
L
Laura • family_with_children
10
Pros:

Excellent stay, we booked the XL room and it was very big. Bar and restaurant plus dining option around are perfect. Only comment would be to improve the darkness in the room as the curtains are very shorts and lots of light is passing through

2025-09-29 • via Nuitee
P
Paul • partner
8
Pros:

Friendly, informal but smart. Room- Bold unique decor, generous bathroom, comfortable bed.

2025-09-23 • via Nuitee
M
Matthieu
8
Pros:

Personnel très accueillant , que ça soit à la réception, au petit déjeuner ou au spa.
Chambre confortable et grande (familiale)
Petit déjeuner excellent
situation top en pleine vieille ville
Le spa est très sympa avec la piscine
Dommage qu’on n’ait droit que à 1h au spa alors que y a personne.

2025-09-22 • via Nuitee
Y
Yannick
10
Bien, mais...
Pros:

Je viens régulièrement dans cet hôtel. Un peu déçu cette fois, service un peu lent au bar et en réception, pas de savon dans la chambre, et du bruit (musique très forte) au bar et au restaurant jusqu'à minuit, quin entendait depuis la chambre

2025-09-21 • via Nuitee
J
Jean-Francois
4
Malade à cause de l'hôtel
Pros:

Sejour décevant cette fois. Tv en panne, téléphone HS, pas de serviette ni peignoir fourni pour la piscine, j'ai attrapé froid du coup et je n'ai pas pu aller travailler le lendemain. La seule fois où j'ai été content c'est lorsque je suis parti.

2025-09-19 • via Nuitee
B
Bernadette • family
10
Pros:

Absolutely loved this place, beds were comfortable, crisp clean design, great air con and lovely pool & spa

2025-09-09 • via Nuitee
J
Jeanne
10
Pros:

Très bon séjour avec un accès à la piscine sauna et hammam. Je recommande !

2025-09-07 • via Nuitee
V
Verified traveler
6
Very Instagrammable - but a little spartan
Pros:

Kind, helpful staff. Central location. Very instagrammable lobby, pool, bar, rooftop, etc. However, the room was rather spartan compared to other 4 star hotels I've enjoyed in France: One half-empty bottle of multipurpose "hair/body/face wash" was sitting on the shelf in a shower with moldy grout. At the bathroom sink, only one bar of soap, a plastic cup and a miniature hand lotion. Two of the four towels provided were stained. The room was large and otherwise felt clean. The bedding was comfortable, but there was nothing soft to sit on - just the bed and two hard stools at a small table.
Would have appreciated some conditioner, shampoo, and maybe even a bathrobe. A soft chair or foot stool would have been a bonus as well. Pool facility was nice but go early or you'll compete with day visitors.

2025-09-04 • via Nuitee
T
Tamara
10
Pros:

Almost everything about this hotel is first class! The location is wonderfully central. The decor is quirky and fun. The staff is friendly (and speak English!). Dogs are allowed. My room was HUGE! After having a teeny tiny room in Paris, where I couldn’t even fit a stroller through the door, I was determined to have a comfortably-sized room this time…and I did. It was the Large Mama Double. The only negative was they didn’t offer room service. But, that is just a minor observation. I’d definitely stay here again and recommend it to others.

2025-09-03 • via Nuitee
A
Adriana
10
Pros:

J’ai passé un bon séjour. La literie est super et le confort de la chambre en générale rien à dire. Cependant la douche manque de propreté dans les coins qui sont chaudes voire noire… l’hôtel est bien situé et des propositions intéressantes de l’hôtel.

2025-09-03 • via Nuitee
B
Bastien
10
Genial
Pros:

Genial

2025-08-25 • via Nuitee
D
David
10
Pros:

Utmärkt rum mitt i Gamla stan.

2025-08-24 • via Nuitee
R
Roland
10
Pros:

Amazing hotel and great facilities.

2025-08-22 • via Nuitee
B
Bernadette • family
10
Pros:

Absolutely love this place, the staff are lovely, the bars, the food and the pool are lovely as well as the rooms, I’ll be back!

2025-08-19 • via Nuitee