Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern property
Great location and amenities
Positive dining experience
Cons:
Parking issues and additional charges
Unaddressed service complaints

Categories

Cleanliness
10
Several mentions of cleanliness but issues with dirty shower and unclean sheets.
Service
10
Generally positive reviews of service, although there were complaints about unaddressed issues.
Location
10
The hotel's location near UVA campus is consistently praised.
Room Quality
10
Rooms are described as beautiful and well-equipped, though issues were noted.
Amenities
10
Amenities are usually highlighted positively, with some complaints about parking.
Value for Money
10
The value is questioned due to parking costs, but overall satisfaction remains high.
Food and Beverage
10
Positive mentions of the restaurants and breakfast quality.
Overall Experience
10
Overall experiences are very positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:44

Property Description

Luxurious Accommodation

Indulge in a luxurious stay at Kimpton - The Forum Hotel, an IHG Hotel in Charlottesville. With a prime location near top attractions such as John Paul Jones Arena and Scott Stadium, our hotel offers a range of amenities to enhance your stay.

Top-Notch Dining and Fitness Facilities

Savor delectable Steakhouse dishes at our restaurant and unwind with a refreshing cocktail at the bar. Stay active during your stay with complimentary access to our fitness centre and explore the beautiful garden area with our free bike rentals.

Convenient Location and Exceptional Service

Located just minutes away from the University of Virginia, our hotel offers a convenient base to explore Charlottesville. Let our friendly staff assist you with any information you need to navigate the area seamlessly.

Experience luxury and convenience at Kimpton - The Forum Hotel. Book your stay now for an unforgettable Charlottesville getaway.

Important information:

Breakfast-inclusive rates consist of breakfast for 2 guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 26 per day.

Location

Guest Reviews

10
Based on 436 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
B
Blake • solo_traveller • us
10
2026-06-17 • via Nuitee
N
nicolelX5635CE • Couples
10
Review
Pros:

Anthony (AJ) was very helpful in settling us in our room. He was warm and welcoming.

2026-06-13 • via Tripadvisor
A
Amal • family_with_children • us
8
Great location and friendly staff .
Pros:

Stuff are very friendly and efficient. The only complain I had was room service- never pickup the phone. Parking stuff are heart of the hotel and very welcoming and made my stay enjoyable. Front desk were also wonderful. Room service and restaurant should have more on Choices for guest .

2026-06-10 • via Nuitee
A
A8922MYjohna • Family
10
Beautiful experience.
Pros:

beautiful place with professional staff.

2026-06-07 • via Tripadvisor
6
62jenh • Friends getaway
10
Great service
Pros:

Younis and AJ were excellent! Let them wear sunglasses!

2026-06-07 • via Tripadvisor
N
Nicole • couple • us
10
2026-06-07 • via Nuitee
G
Glenna • solo_traveller • us
10
2026-06-05 • via Nuitee
K
Karolina • couple • pl
8
The location of the hotel is very good. The room was clean and comfortable, the bar was great
Pros:

The breakfast was good.

Cons:

We had to wait for breakfast for some time and ask the waiter for water

2026-06-01 • via Nuitee
F
Felipe • couple • br
9
Pros:

It is inside UVA’s campus, right next to their law school.

2026-05-26 • via Nuitee
T
Tremain • solo_traveller • us
10
2026-05-23 • via Nuitee
B
bonniebZ4224PB • Solo travel
10
Great Front Desk staff, Chloe in particular.
Pros:

I had a bit of a complicated situation and check in was handled beautifully. Over my stay, I had several interactions with Chloe and she was friendly, kind and caring. I really can't speak highly enough about her and her level of customer service!

2026-05-17 • via Tripadvisor
E
Elizabeth • couple • us
10
Always welcoming and has supportive valets. We love going back.
Pros:

Elegant and well located.

2026-05-17 • via Nuitee
R
Rachel • solo_traveller • us
9
2026-05-08 • via Nuitee
N
Noureldin • couple • us
10
2026-05-07 • via Nuitee
C
Christina • couple • us
10
2026-05-07 • via Nuitee
G
Global18484134887 • Couples
10
Matt was great
Pros:

Matt was great! Awesome Valet

2026-05-03 • via Tripadvisor
R
rocketman2009 • Couples • Madison, Alabama
4
Extremely disappointing stay plagued with fixable problems. Not worth the price.
Pros:

This was a very frustrating seven-day, six-night stay for my wife and I at the Kimpton mainly because so many of the issues were fixable. We booked our room through The Edit By Chase which gives us a $60 credit per day for breakfast, $100 property credit, and a 4pm late checkout on our last day.
Positives
- Attractive property and common areas.
- Very convenient location next to UVA business and law schools.
- Friendly staff.
- Fast room service from Birch&Bloom.
- Comfortable rooms.

Negatives
- Hotel Wi-Fi is the worst I have ever encountered at any hotel and it makes it completely impossible to conduct any business (ironic since it located at the UVA business school). Zoom or Teams teleconferences? Forget it. You get at the most three minutes of connection if you are lucky before you are disconnected. It also doesn’t help that I have Verizon as a backup and it appears like you have four bars of 5G UW signal but that is even a lie. No data at all. I asked the front desk for alternatives and they said they put in a ticket but suffering through seven days of this was a nightmare. Maybe the internet hasn’t fully made it to UVA or the Kimpton? Or the Virginia legislature is taxing internet use past three minutes? FIX: Install working Wi-Fi in hotel.
- The maid service was extremely inconsistent. We would remove the “do not disturb” sign by 9 or 10 am every morning and leave for the day but only received maid service three times during the stay. This was especially maddening because if you go to the front desk to ask for a roll of toilet paper or some clean towels, they will not actually give them to you. They put in a request in the system for you to get some clean towels or toilet paper and you go back to your room. Twice they never came and I had to go to the public restroom downstairs to fetch a roll. This is level of service you get at a $700 a night hotel!??! FIX: (1) Empower employees at front desk to hand out bath towels or toilet paper when requested, (2) Include a spare roll of toilet paper on the vanity in the room (most hotels do this), (3) Communicate with your residents that maid service is either request only or every other day.
- Birch & Bloom (the breakfast restaurant) is EXTREMELY SLOW with limited options. Each time we ate in the restaurant it took a minimum of two hours. The menu has six main dishes (one is vegan, one vegetarian). Maybe this works for weekend travelers but for our six nights, it got old. We learned to order room service from here because even though they say room service takes up to 45 minutes, it never took more than 15. This is MUCH better option than waiting two hours in the actual restaurant. FIX: (1) Improve service in restaurant, (2) Add additional options on menu…maybe grits, oatmeal, biscuits, simple breakfast sandwiches?
- Barn doors suck! The rooms have barn doors for privacy on the bathrooms that do not lock, latch, or close in any secure way. Our barn door was uneven/not leveled so good luck getting any privacy if you have anyone else staying in the room with you. Nothing like sitting on the toilet thinking you have closed the door and it creeping halfway open. I eventually got my tools out of the car and fixed it. Even after that, I would shove a hand towel under it to keep it from moving. I used the public restroom downstairs several times because of the barn door and difficulty getting toilet paper issue.
- Valet and $100 property credit? It was explained to me that the only way to get the property credit was to apply it to valet parking with a code a check in. When we checked in the first night, there was no valet to be found at 11:30pm even though posted valet hours went to midnight. The front desk informed me to park in one of the valet spots at front and to give the key to them to hand to the valet in the morning. I have tried twice to get the $100 credit applied but it appears that unless you do this at check in, it is impossible to fix. FIX: Clear instructions to customers who have booked through The Edit By Chase how they can claim the $100 property credit.

2026-04-28 • via Tripadvisor
T
Thelma • couple • us
10
Exceptional!
Pros:

The facility is beautiful and clean. I loved the garden. My room was very comfortable and I loved everything about it. It’s on UVA campus, right next to Darden.

2026-04-28 • via Nuitee
K
Kelly • extended_group • us
8
Beautiful building in peaceful setting
Pros:

Beautiful building and setting. The outdoor gardens and outdoor seating areas were so relaxing. Liked the noon check out time.

Cons:

Bar closed right after we arrived. Despite the fact that we had not checked out, housekeeping was knocking on our door at 8 am and woke us up. Was not happy about that for many reasons. When paying over $400 for one night I expect to not be disturbed at 8 am after driving in the car all day the day prior.

2026-04-25 • via Nuitee
B
Boehm • couple • us
10
2026-04-22 • via Nuitee