Holiday Inn Express Chengdu Tianfu Square by IHG

Hotels
•
Holiday Inn Express
8.8 (2246 reviews)
No. 52, Jindun Road, Qingyang District , Chengdu , CN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple named staff praised)
Excellent location
Spacious, comfortable rooms
Generous, high-quality breakfast
Good value for money
Complimentary laundry service
Cons:
Inconsistent cleanliness (dust, occasional odors)
Limited gym and missing in-room fridge/safe
Limited Western breakfast options for some guests
Occasional difficulty with taxis/navigation for non-Chinese speakers
Evening restaurant service not always available

Categories

Cleanliness
7.5
Mixed reports: many guests mention clean rooms and daily housekeeping, but several reviews note dust, occasional odors (sewer smell) and overall inconsistent cleanliness.
Service
9.8
Consistently praised staff — described as very friendly, helpful and going above and beyond (multiple mentions of Summer, Amy, Ella); some language limitations noted but service remains highly rated.
Location
9.4
Frequent positive mentions: 'well located', 'ottima posizione', 'удобное расположение' — guests find the hotel's location excellent for transit and sightseeing.
Room Quality
9
Rooms repeatedly described as spacious and comfortable (some like 'practically an apartment'), with modern fixtures (SmartWC); isolated negatives include traffic-facing views and occasional smells in certain rooms.
Amenities
8
Breakfast and laundry service praised; however guests report missing in-room fridge/safe, a poorly equipped gym, and occasional restaurant service limitations.
Value for Money
9
Several guests highlight very good price and recommend the hotel; perceived as good value given location, room size and breakfast.
Food and Beverage
8.7
Breakfast is a strong point for many guests (varied, delicious, abundant), though a few guests requested more Western options or complained about taste on specific stays.
Overall Experience
9
Overall very positive impressions: many guests say they'd stay again, calling it a wonderful/recommendable stay in Chengdu despite a few serviceable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 06:28

Property Description

Modern Comfort and Convenience

Holiday Inn Express Chengdu Tianfu Square, an IHG Hotel, offers a perfect blend of modern comfort and convenience in the heart of Chengdu. With a fitness centre, free WiFi, and a restaurant, guests can enjoy a seamless stay.

Prime Location

Situated less than 1 km from Tianfu Square, and within close proximity to Kuanzhai Ancient Street and Chunxi Road, this hotel is the ideal choice for travelers looking to explore the city's top attractions easily.

Delightful Dining Options

Start your day right with a buffet, American, or Asian breakfast at the property before heading out to discover Chengdu's cultural gems.

Experience a stay that exceeds expectations at Holiday Inn Express Chengdu Tianfu Square, an IHG Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

8.8
Based on 2246 reviews
Cleanliness: 7.5
Service: 9.8
Location: 9.4
Room Quality: 9
Amenities: 8
Value for Money: 9
Food and Beverage: 8.7
Overall Experience: 9
T
Thomas • extended_group • be
10
2026-09-19 • via Nuitee
C
CHIH SHE • solo_traveller • sg
9
Pros:

The staff are professional, rooms are spacious and clean, breakfast is good with local and continental choices.
The hotel responded to my queries in a timely fashion, I really appreciate that.

Cons:

The hotel is about 10 minutes walk from the nearest subway station, but it is manageable.

2026-09-19 • via Nuitee
C
Celio • couple • br
9
Bom custo benefício
Pros:

Das dimensões do quarto, da cama e banheiro. É servida no hall do andar, além de estas de dente, pasta e barbeador. O serviço de lavagem é grátis. É fácil para pegar o metro- 10 minutos. O sistema eletrônico no vaso sanitário é muito bom. Ainda bem que há uma cortina para retirar a privacidade de quem está usando o banheiro. No quarto as cortinas são acionadas por controle remoto.

Cons:

O café da manhã é diversificado, mas bem oriental.

2026-09-18 • via Nuitee
K
Karen deSousa • solo_traveller • au
10
Pros:

I loved the size of the room with the separate lounge area, the beds were large & comfortable, the bathroom was large & I loved the bidet toilet seat. The breakfast selection was a good mix of continental & Asian dishes. The generous amount of free water bottles & toiletries in the foyer was excellent. The little welcome gifts of the Panda keyrings was a lovely remembrance of Chengdu.

Cons:

Would be good if there was a cupboard, safe & fridge in the room.

2026-09-18 • via Nuitee
J
Jean Louis Mercadier • solo_traveller • fr
10
Pros:

Très bien situé , confortable , petit déjeuner excellent .

2026-09-18 • via Nuitee
L
Liyang • solo_traveller • tw
10
2026-09-17 • via Nuitee
L
Leo G. • solo_traveller • ar
9
Buen hotel con excelente desayuno
Pros:

Muy atentas las personas de recepción. Excelente el desayuno. Buena relación precio-calisad

Cons:

Faltó una pequeña nevera en la habitación

2026-09-17 • via Nuitee
S
STYLIANI • solo_traveller • cy
10
Pros:

Εverything.

Cons:

Nothing.

2026-09-17 • via Nuitee
N
Niaz • couple • us
8
Pros:

I am Ok with the overall place for it's reasonable price per night.

Cons:

Front desk support specially from the femail stuff is not up to the standard when it comes to dealing with guests who speak only English. They need to learn how to answer the questions properly instead of becoming frustrated or angly. On the other hand the guys are very friendly, well behaved and helpful. You guys need to work on it.

2026-09-16 • via Nuitee
S
Sandra • solo_traveller • mx
9
Un buen lugar
Pros:

El personal es muy amable, el hotel esta cerca de dos estaciones de metro, buen desayuno y variado. Acceso a lavandería.

Cons:

A las instalaciones les falta un poco de mantenimiento.

2026-09-15 • via Nuitee
N
Nour Eddine • solo_traveller • fr
10
2026-09-15 • via Nuitee
D
Davit • couple • am
8
2026-09-15 • via Nuitee
R
Randy • family_with_children • ca
9
I will stay there again if I go back to Chengdu
Pros:

The breakfast was good with a variety of Chinese and western. Room is spacious and comfortable.

2026-09-14 • via Nuitee
P
Peter • couple • au
8
All ok eould stay sgain.
Cons:

No fridge

2026-09-14 • via Nuitee
R
Renata • couple • si
10
Pros:

Potujeva o Kitajski in v ta hotel še še vrneva. Osebje je prijazno, hotel pa je blizu parka in okrog je veliko restavracij.

2026-09-13 • via Nuitee
A
Ana Carolina • family_with_children • pt
10
Relação qualidade preço
2026-09-13 • via Nuitee
D
David John • couple • nz
9
Excellent facilities, location and value for money.
Pros:

Breakfast and location were excellent.

Cons:

Everything was fine but I struggled to use the toilet without banging my head on the shower glass. If they rotated the toilet bowl 90 degrees, there would be no problem.

2026-09-12 • via Nuitee
N
Nicola • couple • th
8
Good location, good breakfast, friendly staff.
Pros:

Good location, 15 mins easy walk to metro station. Breakfast had a good choice and was adequate for our needs. Room was clean

Cons:

Room was rather small and the one side of the bed was right up against the wall. Not a major thing but just meant having to climb over the entire bed to get in

2026-09-11 • via Nuitee
A
Aleksandra • extended_group • ru
10
Pros:

Вкусные завтраки, большой номер, все соответствует фото. Ежедневная уборка номеров.

Cons:

-

2026-09-11 • via Nuitee
D
Donal • couple • ie
10
Excellent hotel highly recommend Holiday Inn Express Chengdu - fantastic staff - always a friendly smile - it was a plea
Pros:

The staff were very friendly and professional - Summer Lu helped me order in a pizza she has kind helpful - the hotel was spotless- the free laundry room was a god send - the hotel was fantastic value - the breakfast was very good a wide variety to pick from - I highly recommend the holiday Inn Express Chengdu

Cons:

It is impossible to find anything wrong with the Holiday Express Inn Chengdu- it is the perfect hotel that anyone could stay in

2026-09-10 • via Nuitee