Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Varied Breakfast Options
Cons:
Cleanliness Issues
Dated Rooms

Categories

Cleanliness
6.56
Some reviews noted cleanliness issues, including dirty cupboards and unacceptable towel conditions.
Service
8.53
Staff were generally described as helpful and friendly, contributing positively to the experience.
Location
8.57
Location is often highlighted as good, with easy access which is appreciated by guests.
Room Quality
7.02
Several guests noted that the rooms were dated and in need of modernization.
Amenities
8.05
Facilities like the pool and sauna were praised, although some described them as needing updates.
Value for Money
8.01
Good value according to reviews, particularly regarding breakfast and overall experience.
Food and Beverage
8.56
Breakfast options were highly rated and appreciated for variety and quality.
Overall Experience
7.93
Reviews indicate a blend of highs and lows, resulting in a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:33

Property Description

Unique Views and Spacious Rooms
Enjoy breathtaking views of Serra da Estrela Nature Reserve from the comfort of your spacious room at Hotel Onix. The modern air-conditioned rooms feature satellite TV, a personal safe, and a luxurious bathroom with a bathtub and shower.

Outdoor Pool and Culinary Delights
Unwind by the outdoor swimming pool or indulge in Brazilian and Portuguese delicacies at the spacious restaurant with a charming wooden ceiling. After a delightful local breakfast buffet, relax in the reading room or sip on drinks at the classic-style bar.

Concierge Services and Nearby Attractions
Let our 24-hour reception staff assist you in planning tours to Caramulo Mountain and Estrela Mountain. Explore the nearby city of Viseu, just a short drive away, renowned for its Cathedral and the Grão Vasco Museum.

Book your stay at Hotel Onix today for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 4 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for € 12.50 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2222 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 7.93
C
Costa • solo_traveller • pt
10
Pros:

Desde a recepção ate ao simples tratos do funcionário que faz o turno da noite sao funcionários exímios.
Daqueles hoteis que nos encanta

Cons:

Nada a apontar

2026-07-04 • via Nuitee
C
CGNunes • solo_traveller • pt
6
Disappointed, however it's ok for one night
Pros:

O Hotel encontra-se bem localizado, as redondezas não são fantásticas, mas tem boas acessibilidades.
O staff é prestável e simpático.

Cons:

Ficámos num quarto familiar (4 adultos) e só nos dispensaram uma garrafa de água de 0,5L... Tive de pedir na recepção e cobraram-me 4€ por duas garrafas.
O WC necessita de remodelação, tem várias falhas.
No geral, não só a estética não é a melhor, como as acomodações estão muito ultrapassadas. O estacionamento é pequeno, tivemos de estacionar fora do hotel, no estacionamento de outro local.
A zona da piscina precisa de cuidados urgentemente, os chapéus de sol estão todos partidos, o suporte não segura o chapéu.
Pior de tudo, o pequeno almoço foi simplesmente desapontante. Crepes congelados, não havia croissants, havia um bolo comprado em supermercado (já confeccionado), a máquina dos galões e cafés não estava boa também, enfim, tudo negativo.
No geral, o hotel precisa de obras de conservação e melhorias.

2026-07-04 • via Nuitee
T
Teresa • solo_traveller • es
10
Pros:

Trato estupendo

2026-07-03 • via Nuitee
J
Jonatan • solo_traveller • es
10
Pros:

La comida y el atendimiento maravilloso todo volveremos sin dudarlo❤️Teníamos un calor increíble y cuando llegamos a la habitación nos tenían el aire acondicionado puesto muchas gracias por todo

2026-07-03 • via Nuitee
P
Plumes • solo_traveller • es
10
Pros:

Tout. Repas. Chambre. Garage. Amabilité du personnel.

2026-07-02 • via Nuitee
L
Luis • solo_traveller • pt
8
2026-07-02 • via Nuitee
A
Agostinho • couple • pt
10
Pros:

Limpeza. Localização para quem viaja de carro. Boa relação qualidade/preço.

Cons:

Nada a assinalar. Dentro das expectativas para o preço pago.

2026-07-02 • via Nuitee
I
Igor • solo_traveller • pt
7
2026-07-02 • via Nuitee
J
Jean • couple • ch
7
2026-07-01 • via Nuitee
H
Hugo • family_with_children • pt
8
2026-07-01 • via Nuitee
J
Jose • couple • pt
5
Para um hotel 3 estrelas, muito bom.
Pros:

Foi uma experiência diferente, mas gostei muito

Cons:

só tem um polnto a rever: muito cloro na agua da piscina

2026-06-30 • via Nuitee
A
Alfonso • family_with_children • es
7
2026-06-29 • via Nuitee
B
Bezerra • extended_group • pt
7
2026-06-29 • via Nuitee
J
Joao • couple • pt
7
Agradável
Pros:

Simpatia dos funcionários.

Cons:

Por vezes faltaram alimentos no pequeno almoço

2026-06-28 • via Nuitee
M
Maria • family_with_children • pt
8
Razoável
Cons:

Faltou um pouco da presença dos funcionários

2026-06-28 • via Nuitee
I
Ines • couple • pt
8
2026-06-28 • via Nuitee
C
Catarina • solo_traveller • pt
5
Cons:

Estive no ano passado aí no hotel e fiquei satisfeita, este ano não fiquei muito satisfeita , pelo quarto

2026-06-28 • via Nuitee
H
Henrique • solo_traveller • pt
7
Friendly, simple and good value for money.
Pros:

Piscina exterior, staff amigável, quarto espaçoso, fruta fresca no pequeno almoço.

Cons:

WC do quarto um pouco outdated, mas ainda funcional. Havia um cheiro mais forte vindo da canalização, sentido nos últimos dias da estadia.

2026-06-27 • via Nuitee
A
Adelaide Costa • family_with_children • pt
9
Ida a Viseu
Pros:

Estava tudo bem, bons quartos, zonas comuns boas, com todas condições para uma estadia para descansar. Funcionários muito prestáveis.

Cons:

Um pouco longe do centro da cidade.

2026-06-27 • via Nuitee
J
José • solo_traveller • pt
9
FABULASTICO
Pros:

Staff 5*, excelente pequeno almoço com muita qualidade e variedade, limpeza impecável.

Cons:

Só não gostamos do colchão, de resto estava tudo ótimo.

2026-06-27 • via Nuitee