Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
7.06
Several mentions of poor cleanliness and room maintenance.
Service
9.03
Staff were friendly and accommodating.
Location
9.07
Very good location for trams and convenience.
Room Quality
8.02
Spacious rooms but with some service inconsistencies.
Amenities
8.55
Good facilities like a gym and kitchenette.
Value for Money
8.01
Overall good value but parking fee was an additional cost.
Food and Beverage
7.06
Breakfast quality reported as poor.
Overall Experience
8.03
Generally a positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:45

Property Description

Luxurious Accommodation
Experience the epitome of comfort and style at Naima Hotel in Melbourne. Our air-conditioned rooms are equipped with modern amenities like a coffee machine, fridge, and flat-screen TV. Enjoy city views from select units and relax on your own private balcony.

Convenient Facilities
Indulge in our fitness centre, private parking, and terrace during your stay. Our 24-hour front desk and concierge service are always available to cater to your needs. Stay connected with complimentary WiFi throughout the hotel.

Prime Location
Located just 2.3 km from Middle Park Beach, Naima Hotel is the perfect choice for beach lovers. Explore nearby attractions like St Kilda Beach and Royal Botanic Gardens Melbourne. Book now for a memorable stay in Melbourne!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 2495 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 8.03
A
Alanoa couple au
2
It was not really what I thought it would be expected.
Pros:

Not sure what I think.

Cons:

The bed was so uncomfortable it was too hard, the shower is so small for someone with a different body stereotype and well the chairs is so hard I just got a real bad back pain from all that.

2026-07-25 via Nuitee
A
Aaron solo_traveller au
10
2026-07-25 via Nuitee
M
Michael solo_traveller au
7
2026-07-23 via Nuitee
C
Carina couple au
8
2026-07-23 via Nuitee
J
Josephine couple au
9
Pros:

Friendly staff great location easy access to transport

Cons:

Nothing to complain about

2026-07-23 via Nuitee
M
McMahon solo_traveller au
10
Pros:

The room was spacious

2026-07-22 via Nuitee
M
Mark solo_traveller au
8
Nice, pleasant, very convenient for work and fun. I'd recommend staying
Pros:

The room were clean, tidy, and what I needed on a price that was much less than many others in the same area. The hotel was so close to many sites - Albert Park, Botanical Gardens, and where I was attending a conference. There was a tram station only a very short walk from the entrance to the hotel and a couple of convenience stores, an IGA, and bottle shops all within walking distance.

Cons:

Nothing really. It isn't an expensive hotel so don't expect the Ritz but it is neat, tidy, and comfortable. The only thing that I find an increasing trend that I didn't like was the very limited supplies of refreshments - I stayed for three nights but got only a few tea bags, a couple of coffee satchels, a very small milk.

2026-07-22 via Nuitee
P
Penhall family_with_children au
10
2026-07-22 via Nuitee
A
Ange couple au
10
2026-07-21 via Nuitee
T
Thankam couple au
9
Good value for money and met expectations
Pros:

The location was very convenient as we wanted to be close to The Alfred as we had a very early start the following day. We paid for a parking spot in the building basement. The room was clean and the beds comfortable

Cons:

There were no mugs to make a cup of tea or coffee - only 2 glass tumblers.

2026-07-21 via Nuitee
M
Margaret solo_traveller nz
9
Pros:

restaurant on site

2026-07-21 via Nuitee
M
Michelle solo_traveller au
1
No room, but book ng.com thinks there was
Pros:

Not relevant, did not stay

Cons:

Making the booking, having it confirmed, then getting a $75 uber to the hotel, only to have them call me 10 minutes later to say that there were actually no rooms. And given no option, as well as no clarity that I had not been charged. Next day, after paying for another hotel, and another uber, getting a confirmation email.
N3xt day, upon calling oaks, went to a virtual assistant, who kept me on hold for 10 minutes. I called again, and was cut off.
Then getting asked for feedback here, kind of funny really.

I have never given a 1 star review. But this experience was quite poor.

2026-07-19 via Nuitee
A
Alize solo_traveller au
10
definitely staying again
Pros:

spacious rooms

Cons:

Nothing

2026-07-19 via Nuitee
H
Hivannah solo_traveller au
10
Pros:

Always great value for money

2026-07-18 via Nuitee
G
Gardiner solo_traveller au
10
Pros:

HI I gave this score because it is a great Hotel And great location too entertainment And transport I recommend anyone that wants to stay at this Hotel

2026-07-18 via Nuitee
E
Emisoi couple au
6
Generally satisfactory
Pros:

It was okay location. Food is good

Cons:

Service

2026-07-18 via Nuitee
S
Shannon solo_traveller au
1
Drug hotel, DO NOT STAY HERE
Pros:

Absolutely nothing

Cons:

There were people clearly doing drugs in the room connected to mine with a locked door - the smell was so thick and pungent that it made me sick. They were also throwing up very loudly also. I went downstairs and requested a refund within an hour of checking in as I didn’t feel safe and they refused. Booking.com also refused to refund. Do not recommend.

2026-07-18 via Nuitee
B
Brett couple au
8
2026-07-17 via Nuitee
D
Debbie couple au
7
Overall great price for my room and front of desk was very helpful
Pros:

Rooms have balconies

Cons:

My heater was not working

2026-07-17 via Nuitee
A
Adem solo_traveller au
4
Overall, more work than it ought to have been.
Pros:

Convenient location, adequately helpful staff

Cons:

The AC was loud, 4 other alternate rooms had AC issues, some with the same issue, 2 didn’t work at all. Parking costs were not disclosed at the time of booking, an offer to fix the issue or offer an alternative room was not made, it was on mg request and insistence as it was essential it worked and did not buzz whilst working. There was one staff member who went above and beyond to check a couple of rooms.

2026-07-16 via Nuitee