Club de Patos

Hotels
Calle 21 S/N Felipe Carrillo Puerto , Sisal , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Willing team of staff
Swimming pool well maintained and clean.
Good food
Cons:
Need of investment run down
Basic areas not repaired
Defective room fixtures
Inflated pricing for extensions
Unpleasant beach odor

Categories

Cleanliness
9.35
Some issues with cleanliness noted due to a strong unpleasant odor and beach conditions.
Service
10
Willing team of staff who tried their best.
Location
10
Location is good but beach conditions affected accessibility.
Room Quality
9.35
Room shutters and doors defective; basic areas not maintained.
Amenities
9.85
Swimming pool well maintained but basic amenities need repair.
Value for Money
9.85
Pricing for single night extension considered inflated.
Food and Beverage
10
Food was good but some items unavailable on menu.
Overall Experience
10
While issues were present, the staff's efforts made the experience tolerable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 17:20

Property Description

Luxurious Beachfront Accommodation:
Club de Patos in Sisal offers a 5-star experience with stunning sea views, an outdoor pool, and a lush garden. The terrace provides a perfect spot to unwind and enjoy the ocean breeze.

Elegant Rooms with Balconies:
Each room at Club de Patos features a private balcony, free WiFi, air conditioning, and a work desk. The modern bathrooms come with a refreshing shower and a hairdryer for your convenience.

Exciting Activities and Dining:
Indulge in delicious meals at the on-site restaurant or sip a cocktail at the bar. For recreation, guests can play billiards or explore the area on a cycling adventure. Don't forget to start your day with a delightful breakfast offering various options.

Experience luxury and comfort at Club de Patos. Book your stay now for a memorable beachfront getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 9.35
Service: 10
Location: 10
Room Quality: 9.35
Amenities: 9.85
Value for Money: 9.85
Food and Beverage: 10
Overall Experience: 10
M
Mehmet • couple • be
7
2026-09-18 • via Nuitee
P
Paola • extended_group • mx
10
Pace full and perfect place for rest
Pros:

The location and design

2026-05-28 • via Nuitee
R
Rafal • couple • ch
5
2026-05-01 • via Nuitee
A
Alejandra • extended_group • mx
2
Pros:

Para nada cumplió las expectativas de un hotel que cuesta $600 USD la noche. Mal servicio, tenías que buscar por múltiples medios al personal del hotel, no respondían, las instalaciones viejas, sucias, maltratadas, nunca regresaría

2026-03-17 • via Nuitee
B
Berge • couple • ca
9
Excellent place for quiet natureexperience with comfortable room+great service. a little overpriced
Pros:

Outstanding service, genuine friendliness, special seclusive location, private beach,

Cons:

Included Breakfast was excellent.But the dinner menu was limited to mainly Italian Pasta. We would have preferred something more Mexican.

2026-03-07 • via Nuitee
P
Pauline • couple • gb
9
Love this place, the small scale and location make this a true gem. Staff are super friendly and make the best cocktails
Pros:

Beautiful location, rooms are amazing.

Cons:

Some parts could use a little attention: tiles crumbling and cushions on terrace looked a little tired

2026-03-06 • via Nuitee
M
Martinez • couple • mx
10
2026-03-06 • via Nuitee
S
Sandeep • couple • us
2
2026-02-27 • via Nuitee
N
Nigel • couple • gb
6
This was supposed to be a luxury resort and a treat for us mid trip. The staff tried their best and we did not complain
Pros:

Willing team of staff.
Swimming pool well maintained and clean.
Food good

Cons:

Need of investment run down
Basic areas such as flashing ceiling lights not repaired.
Building works requiring repair
Room shutters and doors defective
Unavailable items on menu
No wines held on site
Pricing policy for a single night extension inflated to normal week end rate when we were almost the only guests of the hotel. Not accepted and we moved on.
Beyond the properties control but sargasso grass build up on beach made water almost inaccessible and there was a strong unpleasant odour.

2026-02-13 • via Nuitee
M
Matthis • couple • fr
10
2025-10-03 • via Nuitee
J
Jairo
10
Pros:

.

2025-05-20 • via Nuitee
D
DIANA GABRIELA • partner
10
Pros:

Es un lugar para desconectarse! me encantó

2025-05-16 • via Nuitee
J
Julio Cesar
10
Pros:

Just perfect!

2025-04-08 • via Nuitee
F
FEDERICO • partner
8
Pros:

The hotel and service are great
The hotel is nice and very intimate small hotel
The food is good and the beach and pool are nice but can improve

2025-03-27 • via Nuitee
J
Jennifer • family with young children • us
10
Exceptional
Pros:

Beautiful rooms and grounds

2025-03-23 • via Nuitee
B
Beth • family
10
Pros:

This property is magical. It offers a serene, tranquil, and beautiful environment to relax. The beach is amazing. The entire property is peaceful, charming, and welcoming. The staff is professional and incredibly attentive. It is truly wonderful and just what we needed after a week vacationing in Merida. Kudos to the staff for making this such an incredible experience.

2025-02-16 • via Nuitee
P
Pierre • family
10
Pros:

Brautiful hotel, amazing service. Plenty of sights around. The beach is beautiful.

2025-02-04 • via Nuitee
A
Anahi • group • us
5
Passable
Pros:

The beach

Cons:

While the hotel is in a nice location, the customer service really changed our experience. We were promised a refund for our night because of a hurricane, but then they changed their minds and didn’t communicate clearly about it. We kept asking about the situation, but we got different answers each time, which was really frustrating. Not only did they share different solutions each time, ranging from a refund to just credits, but they were also rude while communicating.

On top of that, the food wasn’t great at all. We expected better support and clearer solutions, but instead, we felt let down. This experience has made us think twice about coming back or recommending it to others.

2024-10-24 • via Nuitee
J
justine
10
Pros:

Top notch, nothing better in Sisal.

2024-08-30 • via Nuitee
N
Nelda
10
Soñado
Pros:

Increible un lugar soñado naturaleza instalaciones y atencion extraordinarias

2024-08-14 • via Nuitee