Raíz Hotel Boutique

Hotels
10 (360 reviews)
Calle Puebla 200, La Punta de Zicatela , Puerto Escondido , mx
+52 954 124 0793

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Terrace
Garden
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Review Highlights

Pros:
Friendly service
Great breakfast options
Cons:
Cleanliness issues
Overpriced food and beverages

Categories

Cleanliness
10
Several reviews mentioned cleanliness issues such as dirty lobby pillows and sand fleas.
Service
10
The service was noted as friendly and warm, with a welcome drink, but there were issues with inflexibility.
Location
10
Location was appreciated, but accessibility issues were also mentioned, such as difficult unpaved roads.
Room Quality
10
Rooms were described as comfortable but with design flaws and awkward features.
Amenities
10
Yoga classes and a welcome drink were positives, but amenities like the pool and breakfast had limitations.
Value for Money
10
Considered overpriced for the quality and service offered, with complaints about expensive food.
Food and Beverage
10
Food was generally liked (e.g., guacamole), but options were limited and overpriced.
Overall Experience
10
Overall, the experience was good with many positive highlights, despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:07

Property Description

Luxurious Amenities and Services
Raíz Hotel Boutique offers a blend of comfort and style with an outdoor swimming pool, garden, terrace, and a restaurant. Enjoy the convenience of a concierge service and free WiFi throughout the property. The multilingual staff is available 24/7 to cater to your needs.

Elegant and Well-Equipped Rooms
Indulge in modern rooms featuring air conditioning, a desk, and private bathrooms with complimentary toiletries. Some rooms even come with a kitchen equipped with a fridge. Relax in a cozy ambiance with all the necessary amenities for a pleasant stay.

Convenient Location
Situated just 400 meters from Zicatela Beach, Raíz Hotel Boutique provides easy access to the beach and nearby attractions like Marinero Beach and Commercial Walkway. With the Puerto Escondido International Airport only 6 km away, your getaway awaits at our boutique hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 360 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
N
Nili • couple • il
10
2026-08-28 • via Nuitee
I
Iker • extended_group • es
10
Pros:

El ambiente, su estructura en alturas, la vegetación y el Super desayuno.

Cons:

Todo perfecto

2026-08-21 • via Nuitee
M
Maite • extended_group • es
10
2026-08-20 • via Nuitee
G
Guadalupe • solo_traveller • mx
9
Pros:

La atencióncion

Cons:

El precio

2026-08-13 • via Nuitee
M
Miguel • extended_group • es
9
2026-08-11 • via Nuitee
R
Rougon • couple • mx
9
2026-08-03 • via Nuitee
Q
Quiroz Zeron • solo_traveller • mx
8
Suficiente.
Pros:

La decoración con plantas
La atención de Sol, fue muy amable
Facilidad para las mantas para la playa
Cerca de restaurantes y de la playa

Cons:

Poca fruta y agua en el desayuno
Habitación sin lugar para acomodar la ropa
La regadera está medio tapada y no tiene buen chorro de agua
El gerente fue muy poco amable y nos atendió de mala gana

2026-07-25 • via Nuitee
C
Carmen • couple • es
8
Hotelito lindo
Pros:

El hotelito era muy bonito, pero si que creemos que la zona de la piscina y la piscina en sí podrían estar un poco más limpio. El desayuno muy rico. El staff correcto, tampoco demasiado amables la verdad. La excepción fue Luis que si que fue suuuuuuuper amable con nosotros y dio muy buenas recomendaciones. ¡Gracias Luis!

Cons:

La limpieza de las zonas comunes.

2026-07-25 • via Nuitee
C
cintia • couple • es
10
2026-07-12 • via Nuitee
C
CRISTINA • solo_traveller • es
10
2026-07-11 • via Nuitee
A
Antonia • couple • cl
8
Cons:

Que cobrarán por algunas cosas del desayuno

2026-07-08 • via Nuitee
J
Janneth • couple • us
10
Exceptional!
Pros:

My stay at Raíz was outstanding from start to finish. The entire property has such a beautiful organic, nature-inspired atmosphere that makes it easy to relax and unwind. The aesthetic is thoughtfully designed and feels peaceful, unique, and connected to the surroundings.
What really made this place special, though, was the staff. Everyone was incredibly kind and welcoming, always making us feel at home. They were happy to recommend local restaurants and activities, and every interaction felt personal rather than transactional. A special thank you to Luis and Sebastian, who were always so friendly, bubbly, and genuinely cared about making our stay memorable. The women on the team were just as sweet and welcoming.
Breakfast exceeded my expectations. The quality was excellent, especially considering it’s included with your stay. There’s a wonderful breakfast bar with teas, coffee, wellness shots, fresh fruit, and bread, along with delicious made-to-order egg dishes.
I also loved the welcome drink upon arrival—it was such a thoughtful touch and set the tone for the rest of our stay.
If you’re looking for a peaceful stay with incredible hospitality, beautiful design, and great food, I can’t recommend Raíz enough. I would absolutely stay here again.

Cons:

Everything was amazing

2026-07-08 • via Nuitee
J
Janneth • couple • us
10
2026-07-08 • via Nuitee
C
Cielo Itzel • solo_traveller • mx
10
2026-06-30 • via Nuitee
C
Cruz • solo_traveller • mx
9
2026-06-29 • via Nuitee
Z
Zaira Areli • solo_traveller • mx
10
Pros:

Atención, limpieza, decoración

2026-06-29 • via Nuitee
S
Sol • couple • ar
10
2026-06-26 • via Nuitee
Y
Yosselin • couple • mx
10
Pros:

La ubicación es excelente, a tan solo 2 cuadras de punta zicatela, fácil acceso check in, las instalaciones súper bonitas y el personal muy amable.
10/10

2026-06-18 • via Nuitee
P
Paola • solo_traveller • co
10
2026-06-04 • via Nuitee
J
Jennifer • couple • nl
8
Heerlijk verblijf
Pros:

Geweldig ontbijt, super vriendelijk personeel (!!!) en iedere ochtend leuke yoga lessen

Cons:

Een koelkast in de kamer was fijn geweest, veel dierengeluiden ‘s ochtends vroeg

2026-06-01 • via Nuitee