Hotel Lotto Boutique

Hotels
8.7 (339 reviews)
Carrera 109 CL 15B85 Ciudad Jardin , Cali , co

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Good value for money
Cons:
Cleanliness issues
Limited food variety
Amenities needing repair

Categories

Cleanliness
7.94
Some issues with cleanliness were noted, particularly regarding areas that weren't regularly maintained.
Service
9.41
Many reviews highlighted excellent and attentive service from the staff.
Location
8.45
The location is good, although some guests felt it was a bit distant from dining areas.
Room Quality
8.9
Rooms were described as comfortable and well-sized, though some facilities like heating were lacking.
Amenities
8.43
Facilities were generally good, but some amenities like the jacuzzi and pool temperature need improvement.
Value for Money
9.39
Several reviews emphasized the good value for the price, particularly given the location and services.
Food and Beverage
7.94
Food variety and quality were noted as needing improvement, especially at breakfast.
Overall Experience
9.11
The overall experience was positive, with many guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:35

Property Description

Luxurious Spa Experience
Hotel Lotto Boutique offers a unique spa experience with a sauna and hot tub, perfect for relaxation after a day of exploring Cali.

Charming Outdoor Spaces
Guests can unwind in the outdoor swimming pool, stroll through the lush garden, or relax on the terrace, providing a peaceful retreat within the bustling city.

Convenient Amenities
With a 24-hour front desk, airport transfers, and free WiFi, guests can enjoy a seamless stay. The rooms are equipped with modern comforts like flat-screen TVs, private bathrooms, and cozy bedding for a restful night's sleep.

Experience comfort and tranquility at Hotel Lotto Boutique. Book now for an unforgettable stay in Cali.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 339 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 9.11
R
Rangel • solo_traveller • ve
10
Pros:

La habitación

Cons:

...

2026-07-25 • via Nuitee
A
Adriana • couple • co
8
Cómodo
Pros:

Es un hotel cómodo

Cons:

El aseo en las zonas comunes no es muy bueno

2026-07-23 • via Nuitee
P
PATRICIA • couple • co
10
En general el lugar es muy agradable
Pros:

Todo es muy bueno !

Cons:

Cosas por mejorar : aseo de la piscina , control de huéspedes ruidosos , tuvimos toallas con huecos ....

2026-07-22 • via Nuitee
W
Worrell • extended_group • bb
3
Poor.
Pros:

Nothing

Cons:

The staff was very unfriendly and the breakfast left much to be desired.I paid for an upgraded room and the room had no windows to the outside.

2026-07-22 • via Nuitee
D
Diana Ortega • solo_traveller • co
9
Ok
Pros:

Amabilidad del personal

Cons:

Muy sucias la piscina y jacuzzi

2026-07-21 • via Nuitee
J
JOSE ALEJANDRO • solo_traveller • co
10
Pros:

Habitación supergrande, excelente servicio.

2026-07-19 • via Nuitee
A
Andrés Felipe • solo_traveller • co
10
Pros:

A piscina, ótima

Cons:

Tudo muito bem

2026-07-18 • via Nuitee
L
Lina • family_with_children • co
8
Muy bueno pero faltan detalles a mejorar
Pros:

Cómodo y bien ubicado

Cons:

No tenían toallas las habitaciones y tocó bajar temprano en la mañana por
Ellas porque no había quien las entregara.

2026-07-16 • via Nuitee
V
Vivas Campo • couple • co
7
Buena
Pros:

Me gustó la ubicación, las instalaciones y el lugar

Cons:

No me gustó que no teníamos toallas al llegar

2026-07-15 • via Nuitee
A
Agustina • solo_traveller • ar
4
2026-07-15 • via Nuitee
X
Xiomara janeth • couple • co
10
Confort tranquilidad
Pros:

Todo

Cons:

Que la habitacion asignada no era la reservada.pero el personal amablemente lo soluciono.gracias.

2026-07-14 • via Nuitee
A
Adriana • couple • co
7
2026-07-14 • via Nuitee
S
Silva • solo_traveller • co
10
2026-07-12 • via Nuitee
G
Galeano • solo_traveller • co
10
Gracias Lotto B.
Pros:

El entorno es un lugar muy armónico

Cons:

La piscina muy buena. no la pudimos aprovechar los dos últimos dias

2026-07-11 • via Nuitee
V
Victoria • couple • co
8
2026-07-10 • via Nuitee
D
Deicy • solo_traveller • co
7
Pros:

Aire acondicionado, y nerflix

Cons:

El horário de check-in era demasiado tarde y por llegar mas temprano, te cobran mucho mas dinero.
Y el horario de check-out era demasiado temprano, realmente uno pierde gran parte de descanso por esos horarios.
Además mi habitación tenía una apertura hacia la azotea, es decir estaba semi abierta una compuerta, y fue realmente tenebroso.

2026-07-09 • via Nuitee
F
Federico • family_with_children • co
10
bacana
Pros:

LA gente

Cons:

El gym

2026-07-08 • via Nuitee
O
OLIVERO • solo_traveller • co
8
Mejora urgente
Pros:

El hotel es bonito, el personal de la cocina muy amable.

Cons:

Dice que hay plancha y solo hay unas pocas para todo el hotel, el personal de la recepción no atiende bien las solicitudes normalmente las ignora, en el baño de la piscina había una cucaracha que duró toda la semana que me quedé, no prenden el sauna no son atentos no limpian todos los días las habitaciones me pasó 2 dias las camas muy duras

2026-07-07 • via Nuitee
F
Fernando • family_with_children • co
10
Pros:

Excelente buena comodidad

2026-07-07 • via Nuitee
J
JOSE JULIAN • couple • co
7
2026-07-07 • via Nuitee