Hotel Safia

Hotels
7.6 (3037 reviews)
18 Avenue Hassan II , Marrakech , MA
+212 5244-48033

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Room quality doesn't match photos
Poor breakfast

Categories

Cleanliness
7.1
Some complaints regarding cleanliness; dirty restaurant table sets were mentioned.
Service
8.6
Several mentions of friendly staff and good willingness.
Location
9.1
Consistently highlighted as a strong point, very well located.
Room Quality
7.1
Multiple complaints regarding noise, room quality not matching photos, and comfort.
Amenities
7.6
Basic amenities mentioned with some issues like old air conditioning and lack of a fridge.
Value for Money
7.1
Guests felt the price did not reflect the quality of the room and services.
Food and Beverage
6.6
Complaints about breakfast quality and missing items.
Overall Experience
7.6
Mixed reviews; some strongly disappointed while others appreciated the location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:57

Property Description

City Views and Terrace:
Hotel Safia offers stunning city views from its terrace, providing the perfect backdrop for a relaxing evening drink.

Diverse Dining Options:
Indulge in a culinary journey at the hotel's restaurant, serving a mix of Mediterranean and Moroccan cuisine. Special dietary requests such as vegetarian, halal, and kosher meals are also catered to.

Relaxation and Convenience:
Guests can unwind and refresh in the indoor swimming pool or explore the vibrant city with ease, thanks to the hotel's convenient location near Marrakesh Train Station.

Experience the charm and comfort of Hotel Safia in Marrakech. Book now to enjoy a delightful stay with top-notch amenities and services.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 3037 reviews
Cleanliness: 7.1
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 7.6
E
El Hassan • solo_traveller • fr
5
Attention aux moulins de Donia Safia de La Mancha
Pros:

Hotel refait. C'est une bonne chose mais il ya des choses qui n'ont pas changé. Le pdj médiocre.

Cons:

Évitez d'aller au 5ème étage. Les ventilos de l'air conditionné font un bruit assourdissant qui nous réveille a chaque fois

2026-09-19 • via Nuitee
S
SEBBAR • solo_traveller • be
9
2026-09-18 • via Nuitee
I
ines • solo_traveller • fr
1
En résumé : promesse de solution non tenue, promesse de remboursement non tenue et services vendus mais non fournis.
Pros:

La localisation

Cons:

Publicité mensongère : l’établissement propose des chambres avec, soi-disant, du Wi-Fi haut débit. Or, une fois dans la chambre, il n’y avait ni Wi-Fi fonctionnel, ni réseau mobile permettant de capter la 4G. Résultat : dès que l’on rentrait dans la chambre, nous devenons totalement injoignables.
De plus, la climatisation ne fonctionnait pas correctement et refusait de s’éteindre, ce qui m’a rendu malade.
Face à ces problèmes, l’établissement m’avait pourtant promis un remboursement. Cependant, à mon retour en France, lorsque Booking les a contactés afin de procéder au remboursement, l’établissement a finalement refusé de tenir son engagement.
N’ayant aucune solution alternative proposée par l’établissement, j’ai été contraint de réserver en urgence et à mes frais plusieurs nuits dans un autre hôtel, en plus des nuits déjà payées à l’hôtel Safia

2026-09-17 • via Nuitee
L
Lautier • extended_group • ma
10
2026-09-15 • via Nuitee
W
wassef • couple • tn
8
Good staff very friendly
Pros:

Thanks for all

Cons:

All is good
All us clean

2026-09-14 • via Nuitee
Y
YOUSSEF • solo_traveller • gb
7
2026-09-13 • via Nuitee
G
Gaelle • solo_traveller • fr
8
Excellent séjour
2026-09-12 • via Nuitee
J
Jolanda • solo_traveller • fr
5
L’emplacement était super
Pros:

.

Cons:

.

2026-09-12 • via Nuitee
N
Noa • extended_group • es
10
2026-09-11 • via Nuitee
N
Noa • couple • es
8
2026-09-07 • via Nuitee
F
Felix • couple • lu
6
Cons:

air conditioning, television, telephone did not work, hairdryer was absent

2026-09-07 • via Nuitee
K
KOUIDER • couple • ma
6
Pros:

Emplacement

Cons:

Beaucoup de bruit
Besoin d’isolation acoustique

2026-09-06 • via Nuitee
M
Miryem • family_with_children • fr
8
2026-08-22 • via Nuitee
T
Tadjeddine • couple • dz
10
2026-08-21 • via Nuitee
C
catherine • solo_traveller • fr
8
Pros:

la proximité des restaurants et de la gare.

2026-08-20 • via Nuitee
P
PJF67 • solo_traveller • es
8
Adecuado para una noche
Pros:

La ubicacion es fenomenal frente a estacion de tren, cerca del centro y no muy lejos de aeropuerto.
Ell personal muy amable.

Cons:

La bañera es super alta. Dificil salir de ella.
Las toallas muy viejas.
Las habitaciones grandes pero algo anticuadas

2026-08-20 • via Nuitee
T
Touba • couple • ma
9
2026-08-19 • via Nuitee
V
veronique • family_with_children • fr
7
2026-08-18 • via Nuitee
F
fatiha • couple • gb
4
2026-08-15 • via Nuitee
M
Meziate • solo_traveller • ma
7
2026-08-15 • via Nuitee