Tawa Refugio del Puelo

Hotels
9.7 (36 reviews)
V-721 km 13,4 , Puelo , cl

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Clean and comfortable rooms
Cons:
Food variety could be improved
Limited children's activities

Categories

Cleanliness
10
Guests noted the hotel was very clean.
Service
10
Staff was very helpful and attentive.
Location
10
Incredible location, perfect for enjoying the views.
Room Quality
10
Rooms were comfortable with spectacular views.
Amenities
9.34
Good attention and architecture, although amenities could be enhanced.
Value for Money
9.51
Good value considering the overall quality of the stay.
Food and Beverage
8.75
Food was generally good but could use more variety.
Overall Experience
10
Overall an excellent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 18:30

Property Description

Luxurious Beachfront Stay
Indulge in a 5-star experience at Tawa Refugio del Puelo in Puelo, where luxury meets nature.

Spectacular Views and Relaxation
Wake up to breathtaking mountain views from your private balcony, then unwind in the hot tub after a day filled with activities like hiking, windsurfing, and cycling.

Diverse Amenities and Experiences
From a private beach area to a restaurant serving delectable dishes, this hotel offers a range of facilities ensuring a memorable stay. Book now for a perfect blend of comfort and adventure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 36 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.34
Value for Money: 9.51
Food and Beverage: 8.75
Overall Experience: 10
D
Danilo couple cl
10
2026-06-20 via Nuitee
E
Evelyn couple cl
10
Experiência luxuosa e natureza exuberante
Pros:

Lindo paisagismo, quarto super confortável. Comida e atenção da equipe excelente. Recomendadíssimo.

Cons:

Tudo perfeito.

2026-06-03 via Nuitee
J
JorgeAtton family_with_children cl
6
Cons:

Las contraprestaciones

2026-05-18 via Nuitee
M
Monica Escudero Quiroga solo_traveller cl
10
Pros:

La atención excelente
Las comidas muy ricas y variadas
La tinaja lindo diseño y muy rica
WiFi excelente
Instalaciones muy bellas y confortables
Es lejos pero caminos muy accesibles
Felices volveríamos

Cons:

No aplica

2026-05-14 via Nuitee
J
JUAN PABLO couple cl
10
Maravilloso entorno excelente atención destaco a Thais
Pros:

Gran lugar

Cons:

Todo ok

2026-04-27 via Nuitee
A
Adriano couple br
10
Sensacional e acolhedor! Vista de tirar o fôlego
2026-04-22 via Nuitee
A
andres couple cl
9
Estupenda
Pros:

La atención

Cons:

Nada

2026-04-16 via Nuitee
G
Guillermo couple cl
10
2026-04-11 via Nuitee
I
Ian couple cl
9
Perfecto para relajarse/desconectarse
Pros:

Ubicación, atención, instalaciones, comida del restaurant.

Cons:

Precio algo elevado para ser temporada baja

2026-03-23 via Nuitee
F
Fernando couple cl
8
aceptable
Pros:

la ubicacion

Cons:

caro para el desayuno con nada de variedad y muy sencillo

2026-03-17 via Nuitee
M
Manuel couple cl
9
2026-02-13 via Nuitee
N
Nicolas couple cl
10
Pros:

Todo es increíble! Tremenda ubicación, muy limpio, personal es muy servicial.

Cons:

Nada.

2025-10-30 via Nuitee
M
MVCMC couple cl
10
Pros:

La atención del personal y las instalaciones son lo mejor. La comida excelente

2025-10-24 via Nuitee
S
Servicios Médicos couple cl
10
Pros:

Las habitaciones tan confortables y con vista espectacular al río. La comida exquisita en general. La arquitectura del lugar y la excelente atención de Camila y todo el resto del personal del hotel.

Cons:

No pude llenar este espacio. Todo fue demasiado bueno. Hasta el lugar donde está ubicado es perfecto

2025-10-08 via Nuitee
M
Marisol couple cl
9
Acogedor, impresionantes vistas
Pros:

El lugar, buena atencion, arquitectura

Cons:

Mejoraría la comida

2025-09-08 via Nuitee
J
JAVIER couple cl
10
Pros:

Lugar y atención

2025-08-24 via Nuitee
J
Javier Lizandro family_with_children cl
10
Buenísimo
Pros:

Excelente desayuno

Cons:

Podrían haber más juegos para niños

2025-08-11 via Nuitee
E
erickstrange couple cl
10
Imperdible
Pros:

Todo está muy bien pensado. Limpieza y atención impecables.

2025-08-04 via Nuitee
M
María Angélica couple cl
10
Pros:

La ubicación, la atención, lo acogedor del lugar.

2025-07-21 via Nuitee
L
Luciane M
10
Lugar incrível
Pros:

Pensado nos mínimos detalhes, Tawa nos surpreendeu. Localização fantástica, passeios acessíveis, atendimento individualizado. A cada dia um menu diferente, com produtos e receitas regionais, o chef está de parabéns. Até a música ambiente era de muito bom gosto. O lago Tagua-Tagua é de tirar o fôlego.

2025-04-05 via Nuitee