Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Breakfast variety

Categories

Cleanliness
7.86
Several mentions of cleanliness issues such as dirty carpets and insufficient cleaning.
Service
9.33
Staff were frequently praised for their flexibility and assistance.
Location
8.87
Good location with easy access to metro but not as close as expected.
Room Quality
8.32
Rooms generally comfortable but some maintenance issues noted.
Amenities
8.85
Basic amenities provided, but some reviews indicated missing items like bathrobes.
Value for Money
8.81
Generally perceived as fair for the quality offered.
Food and Beverage
7.86
Mixed reviews about breakfast quality and variety.
Overall Experience
8.93
Overall great experience, with minor issues that did not majorly affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:37

Property Description

Luxurious Accommodation
Abrazo Sofia Hotel by HMG offers 4-star accommodation in Sofia, with city views and modern amenities in each air-conditioned room. From a flat-screen TV to a safety deposit box, guests can expect comfort and convenience during their stay.

Wellness and Dining
Guests can stay active at the hotel's fitness centre, then unwind in the garden or on the terrace. With a restaurant and bar on-site, delicious meals and refreshing drinks are just steps away.

Convenient Location
Located less than 1 km from Sofia Central Railway Station, Abrazo Sofia Hotel by HMG is close to major attractions like the Council of Ministers Building and Banya Bashi Mosque. Plus, with airport transfers and free WiFi, guests can explore the city with ease.

Book your stay at Abrazo Sofia Hotel by HMG for a blend of luxury, convenience, and top-notch service.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 4065 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
A
Amirud • solo_traveller • gb
7
Clean and comfortable
Pros:

You get what you pay for, but overall all good

Cons:

Nothing in particular

2026-06-13 • via Nuitee
S
Stefanie • solo_traveller • de
7
2026-06-12 • via Nuitee
N
Nikita • solo_traveller • rs
9
Pros:

Everything was good location people staff the breakfast was exceptionally good for the price I paid in. The overall experience was great. The room was cleaned every single day and they had everything that I need plus parking nearby.

Cons:

I can say something specific for this price was a great price and value ratio

2026-06-12 • via Nuitee
E
Erika • solo_traveller • si
8
Prijetno
Pros:

Lokacija je v redu, v 20 minutah si peš v centru. Soba je velika in udobna, zajtrk je res odličen. Osebje je bilo vedno zelo prijazno in nasmejano, tudi sredi noči.

Cons:

Čistoča je bila bolj tako tako, predvsem v kopalnici, kjer je bilo tudi nekaj plesni ob robovih.

2026-06-12 • via Nuitee
P
Paul • solo_traveller • gb
9
City trip
Pros:

Nice hotel approx 10mins walk from Sofia main railway station
Friendly staff
Good size quiet room (was asked for) with air con
Kettle with tea/coffee in room + bottled water
Good WIFI
Delicious hot/cold breakfast from 07.30am

Cons:

Shower could be better as is hand held & water goes everywhere
Lift broken one night

2026-06-12 • via Nuitee
S
Szymon • solo_traveller • pl
1
Very bad hotel
2026-06-12 • via Nuitee
P
Piotr • solo_traveller • pl
5
Cons:

W pokoju z klimatyzacji cały czas dochodziły odgłosy przelewającej się wody

2026-06-12 • via Nuitee
W
Weronika • couple • pl
5
Hotel dobry na 1- 2 noce.
Pros:

Miła obsługa, dobra lokalizacja oraz korzystna cena. Smaczne śniadanie, w którym każdy znajdzie coś dla siebie.

Cons:

Mogłoby być trochę czyściej. Było sporo miejsc, które wymagały poprawki sprzątania już na 1 rzut oka po wejściu do pokoju, czy łazienki. Kilka rzeczy z barku, które można było kupić było przeterminowane.

2026-06-11 • via Nuitee
P
Paweł • extended_group • pl
10
2026-06-11 • via Nuitee
G
guido • solo_traveller • be
10
Mooi, nieuw hotel. Smaakvol ingericht en met vriendelijk personeel.
Pros:

Het was een mooi hotel. Alles nog vrij nieuw. Mooie kamers. Veilige parking voor de motor in de garage. Ook goed ontbijt.

Cons:

Klein minpuntje, maar ik heb er geen last van gehad, is dat het gelegen is aan een drukke boulevard. Waar om de zoveel minuten een tram voorbij dondert.

2026-06-11 • via Nuitee
A
Agata • couple • pl
10
2026-06-10 • via Nuitee
S
Shaji • extended_group • de
10
Shaji
Pros:

Friendly Staff and clean rooms.

2026-06-10 • via Nuitee
K
Kafka • solo_traveller • cz
8
2026-06-10 • via Nuitee
E
Eric • couple • au
9
A comfy place with a great breakfast even if it was a little out of the center.
Pros:

Wonderful breakfast, comfortable room though I thought we had the nice bath in the room but that was not to be. Take care to check if the bath is included or not. Very comfortable otherwise.

Cons:

A bit "out of the way" but was handy for public transport and the staff were helpful

2026-06-10 • via Nuitee
T
Teresa • couple • pt
7
Pros:

The room was clean and comfortable , the shower was good and shampoo / conditioning etc were really good

Cons:

Breakfast was underwhelming

2026-06-10 • via Nuitee
A
Admeto • solo_traveller • it
9
Rapporto qualità/prezzo eccezionale
Pros:

Tutto
Ottimo rapporto qualità/prezzo
Consigliatissimo!

Cons:

Niente
È andato tutto bene

2026-06-09 • via Nuitee
R
Roberta • couple • it
10
Pros:

L'hotel è praticamente nuovo, moderno e ben curato. Ci siamo trovati davvero molto bene: dallo staff, sempre gentile e disponibile, alla camera, ampia e confortevole.
La posizione è ottima, molto vicina alle principali attrazioni della città, tanto che ci siamo spostati quasi sempre a piedi. In alternativa, l'hotel mette a disposizione un pratico terminale alla reception per chiamare un taxi, che arriva nel giro di pochi minuti.
La struttura offre inoltre una sauna e una palestra con alcuni attrezzi, ideali per chi desidera rilassarsi o mantenersi allenato durante il soggiorno.

Cons:

La colazione offre una buona varietà di prodotti sia dolci che salati. Tuttavia, per chi predilige una colazione all'italiana, la scelta di dolci risulta un pò limitata, mentre l'offerta di piatti salati è decisamente più ampia.
Inoltre, la nostra camera si affacciava sulla strada principale. Nonostante le finestre fossero chiuse e garantissero un buon livello di insonorizzazione, il rumore del tram che passava sulle rotaie era comunque percepibile. Personalmente non l'abbiamo trovato particolarmente fastidioso, ma potrebbe rappresentare un disagio per chi è più sensibile ai rumori durante il riposo.

2026-06-08 • via Nuitee
C
Camie • couple • be
8
Pros:

Le petit déjeuner est très varié

Cons:

On entend le bruit provenant de la rue

2026-06-08 • via Nuitee
K
KARADENİZ • extended_group • tr
8
Tam bir fiyat / performans oteli. Kahvaltı ve konumu iyi , odalar biraz küçük sadece. 1 kişilik gibi
Pros:

Kahvaltı gerçekten süper, konumu merkezi sayılır, yürüyerek her yere ulaştık. Personel ilgisi güzeldi.

Cons:

Kaldığımız oda bence küçük, el yıkamak için olan lavabo odanın içinde banyonun dışında yani. Bu kötü.

2026-06-08 • via Nuitee
H
Hugo • couple • fr
9
2026-06-07 • via Nuitee