Kings Valley Medical & Spa Hotel

Hotels
Independent
9.4 (5205 reviews)
22 Izvora Street, Kazanlak, Stara Zagora Province, 6138 , Kazanlak , BG

Pets allowed

Facilities

Full-service spa
24-hour front desk
Garden
Luggage storage
Wheelchair accessible
Outdoor pool - seasonal
Outdoor furniture
Elevator
Hiking/biking trails nearby
Full-service spa
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Great food options
Nice spa facilities
Cons:
Crowded areas
Slow check-in process
Uncomfortable mattresses

Categories

Cleanliness
8.76
Some reviews noted that rooms were not clean and the cleaning staff forgot equipment.
Service
9.73
Generally friendly and supportive staff, though some were inexperienced.
Location
10
Location is favorable; many guests enjoyed the atmosphere.
Room Quality
8.77
Mixed reviews on room comfort, with some concerns about noise and mattress quality.
Amenities
9.72
Good spa and pool areas, although crowded at times.
Value for Money
8.75
Some guests found prices for dining and services to be high.
Food and Beverage
9.71
Highly rated food quality and restaurant offerings.
Overall Experience
9.76
Most guests had a positive overall experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:36

Property Description

Luxurious Spa Services

Indulge in massages, body treatments, and facials at the exquisite spa.

Diverse Dining Options

Dine at one of the 3 restaurants or the cozy coffee shop for a delightful culinary experience.

Elegant Accommodations

Experience comfort in the air-conditioned rooms with minibars, LED TVs, and complimentary Wi-Fi.

Book your stay at Kings Valley Medical & Spa Hotel now for a rejuvenating getaway in Kazanlak.

Important information:

  • The seasonal pool will be open from May 01 to October 15.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Guests are provided with free hand sanitizer

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

See all policies

Location

Guest Reviews

9.4
Based on 5205 reviews
Cleanliness: 8.76
Service: 9.73
Location: 10
Room Quality: 8.77
Amenities: 9.72
Value for Money: 8.75
Food and Beverage: 9.71
Overall Experience: 9.76
D
Diana solo_traveller il
10
Pros:

We spent a wonderful few days at this hotel and were absolutely delighted with our stay. The hotel is large and beautiful, with a huge swimming pool and an excellent spa where you can truly relax after a day of sightseeing.
Our room was spacious, spotless, and very comfortable. The breakfast exceeded our expectations, offering a wide variety of fresh and delicious food.
The value for money was outstanding. For the price, we received excellent service and high-quality facilities.
This hotel left us with the best impressions. We would be happy to return and highly recommend it to anyone looking for a comfortable and relaxing stay.

2026-07-04 via Nuitee
D
Drăghici solo_traveller ro
10
2026-07-04 via Nuitee
I
Ivanka solo_traveller bg
10
2026-07-04 via Nuitee
D
Dinka Nedyalkova solo_traveller bg
10
2026-07-04 via Nuitee
Милко family_with_children bg
10
2026-07-04 via Nuitee
A
Asya couple gb
9
Pros:

We have visiting Kings Valley for few years now and always been very happy,the rooms are spacious,the food in the restaurant has a lot of varieties and the SPA is absolutely amazing.

Cons:

The towels in the bathroom are very old and has holes or are stained.They need to replace them.To be honest it will be really appreciated if they provide water bottles on a daily basis specially in summer time.Only one time per visit is not enough.

2026-07-03 via Nuitee
Мехмедеминова solo_traveller bg
10
2026-07-03 via Nuitee
H
Hristo family_with_children bg
9
Една прекрасна почивка
Pros:

Всичко беше на ниво - бърз интернет ,чистота, прекрасна закуска, удобен паркинг, разкошни басейни, СПА като цяло ,отзивчив и любезен персонал. Препоръчвам Ресторант СОФРА - супер е - и кухня и персонал. Накратко - горещо ПРЕПОРЪЧВАМ.

Cons:

Да има по-голямо разнообразие Тв програми ида се предлагат различни размери / по-големи / халати.

2026-07-03 via Nuitee
T
Tamara family_with_children bg
10
All in all its good for a fsmily with kids
Pros:

Its really well organized, cleaned regularly & with a good atmosphere.

Cons:

The floor around the jacuzzi was slippery & im not sure if it didnt have mold.. i think that must get fixed

2026-07-03 via Nuitee
G
Georgi couple bg
7
Amazing food, good spa, unpleasant reception encounter
Pros:

The food and the facilities are great. The spa is well maintained and overall it’s good.

Cons:

The reception staff is unfriendly and unprofessional. It happens to me for a second time in a row and I’ll not be coming back anytime soon to the hotel.

2026-07-02 via Nuitee
G
Georgi couple bg
7
Amazing food, nice facilities, unfriendly reception staff
Pros:

Great facilities and amazing food in the restaurant (really amazing). The whole place is well maintained, and the spa is really good. There are a lot of activity options in the hotel. It's a bit overpriced, but however good quality to price.

Cons:

When checking in, the reception staff was absolutely the worst. People have been checking in since 14:30, and at 14:47 they told me to wait until 15:00. My mother is having mobility issues, and we just had to stand there for 13 more minutes that would make no difference at all. It was absolutely unreasonable and unprofessional.

My room didn't have shower gel as well.

That's my second time coming and having an unpleasant situation with the reception staff. I'm not sure I'll visit again.

2026-07-02 via Nuitee
Y
Yusein solo_traveller bg
10
Pros:

Всичко

Cons:

.

2026-07-02 via Nuitee
I
Ivelina family_with_children bg
10
Pros:

Всичко беше страхотно! Тишината вечер ми беше любима! 🙂 Богата закуска, много басейни, подходящи за всеки вкус. Препоръчвам!

2026-07-01 via Nuitee
S
Sinan family_with_children bg
6
Cons:

Yataklar çok sert ve rahatsız edici beli. Ağırdı

2026-07-01 via Nuitee
G
Gergana family_with_children bg
10
Комфорт и спокойствие.
Pros:

Любезен персонал, отлични условия за спа почивка с множество басейни, чисти и комфортни съображения. Подходящи за деца басейни. Закуската на блок маса беше отлична. Препоръчам и ресторант Софра, вкусна храна и много любезен персонал.

2026-07-01 via Nuitee
K
Kamil family_with_children tr
9
2026-06-30 via Nuitee
S
stefan family_with_children bg
10
2026-06-30 via Nuitee
M
Milan family_with_children rs
10
2026-06-30 via Nuitee
Гергана Станчева family_with_children bg
9
2026-06-30 via Nuitee
Йоана family_with_children bg
9
2026-06-30 via Nuitee