Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Delicious breakfast
Friendly staff
Cons:
Lost personal items
No response to requests
Uncomfortable room

Categories

Cleanliness
7.45
Guest expressed disappointment regarding lost belongings and inability to locate them, undermining trust in hotel cleanliness.
Service
9.42
Service rated positively by some guests but marred by poor handling of a lost item situation.
Location
10
Multiple reviews highlight the hotel’s central and convenient location.
Room Quality
8.96
Rooms mentioned as new and beautiful, but some guests found issues with space and comfort.
Amenities
9.91
Amenities including breakfast and reception service viewed positively.
Value for Money
8.44
Some guests felt the hotel did not meet 5-star expectations for the price paid.
Food and Beverage
10
Breakfast received high praise for variety and quality.
Overall Experience
9.4
A mix of positive experiences overshadowed by serious concerns regarding service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:49

Property Description

Luxurious Accommodation: Grand Plaza Hotel & Congress Center, a 5-star hotel in Ljubljana, offers elegant rooms with top-notch amenities for a comfortable stay.

Convenient Facilities: Guests can enjoy access to a fitness centre, private parking, a garden, and a restaurant on-site. Additionally, benefit from services like a 24-hour front desk, airport transfers, room service, and complimentary high-speed WiFi.

Delicious Dining Options: Start your day right with a buffet offering a choice of continental or American breakfast. Indulge in culinary delights at the hotel's bar and restaurant.

Experience luxury and convenience at Grand Plaza Hotel & Congress Center. Book now for an unforgettable stay in Ljubljana.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LJU

Location

Guest Reviews

Cleanliness: 7.45
Service: 9.42
Location: 10
Room Quality: 8.96
Amenities: 9.91
Value for Money: 8.44
Food and Beverage: 10
Overall Experience: 9.4
L
Laura couple nl
10
2026-09-12 via Nuitee
L
Laurence solo_traveller gb
10
2026-09-12 via Nuitee
P
Parham solo_traveller se
8
2026-09-12 via Nuitee
S
Stephen solo_traveller gb
10
Excellent hotel for a 5 star stay in a lovely city.
Pros:

Huge, modern hotel in a good location. Room was great size, extremely comfortable and really quiet. Efficient, friendly staff. Excellent breakfast. The whole hotel had great decor.

Cons:

Some people might find the hotel a bit “corporate”.

2026-09-11 via Nuitee
B
Bartłomiej couple pl
7
Hotel był w porządku. Jednakże w naszym pokoju ciekło WC oraz nie działało żelazko.
2026-09-11 via Nuitee
H
Herring solo_traveller gb
10
2026-09-10 via Nuitee
G
Gillian couple gb
8
Nice hotel, excellent breakfast and generally great staff with the exception of a member of the reception team.
Pros:

Fantastic location close to both the old town and the exhibition and conference centre.

Cons:

5 star but no swimming pool. You had to pay to check in early. Also had to pay to park your car.

Poor check in experience. Had booked double room with 2 beds. Room only had one bed and couldn’t be split into 2 and was told this is what we booked, even when I showed booking confirmation showing 2 beds! Initially told no 2 bed rooms available. Only when I made my way down 22 floors to the reception desk in person was I told a 2 bed room was available but it was a down grade. My colleague then questioned if we would receive a refund for the difference since the room was a downgrade. We were told no because we were choosing to downgrade! Found reception staff to be very unhelpful on check in. They had no interest in solving the issue. So be warned, apparently hey don’t 2 bed double rooms despite selling them on booking.com

2026-09-10 via Nuitee
V
Vincent solo_traveller us
7
Pros:

Clean hotel, nice lobby, most staff were very professional and friendly aside from a couple odd individuals who had an attitude.

Cons:

No pool. Bar closes at 10 pm. A bit costly for what it provided.

2026-09-08 via Nuitee
E
Evangelia solo_traveller gr
10
2026-09-08 via Nuitee
C
Carstoiu couple ro
10
2026-09-08 via Nuitee
R
Roland Nina family_with_children lu
9
Immer wider gerne!
Pros:

Gute Lage, grosses Zimmer

Cons:

Zu laute Musik beim Frühstück

2026-09-08 via Nuitee
A
Alisha solo_traveller gb
9
5 star service
Pros:

The most incredible helpful staff from check in desk making it easy to check in and also recommending me local café & popular spots whilst I waited to ger my room but breakfast host Sapna was always smiling & super sweet. The service provided by all staff was impeccable and that's the biggest positive about this place for me. Super welcoming!

Cons:

If I must, I think it would be good to get a variety/change in breakfast menu. I loved the variety but after 3 days I expected to see something new. Poached eggs as an option would be good too.
I wish the hotel had spa facilities but of course I understand that it's not possible.

2026-09-08 via Nuitee
J
Jessika couple be
10
2026-09-08 via Nuitee
S
Siegbert couple at
9
Alles OK
Pros:

Ausgezeichnetes Personal!

2026-09-08 via Nuitee
J
Jonas couple br
7
Bom de localização e confortável
Pros:

Localização excelente

Cons:

Meu frigobar estava desligado ou queimado sei lá ,um funcionário foi ao meu quarto constatou que estava sem funcionar,e nada foi feito pra ligar ,trocar ou consertar .

2026-09-07 via Nuitee
M
Mandeep couple au
10
2026-09-07 via Nuitee
M
Mauricio couple au
8
2026-09-07 via Nuitee
T
Tanja Heikkilä solo_traveller fi
7
Pros:

Huone oli tilava ja sisustus elegantti. Lasiset seinät olivat upeat. Aamupala erinomainen.

Cons:

Huoneessa pistorasia oli irti ja juomalasi säröillä, muuten huone oli siisti ja viihtyisä. Ongelmamme oli TV, mikä ei yhdistänyt hotellin wifiin ensimmäisenä päivänä ja jouduimme pyytämään useamman kerran että joku ratkaisisi ongelman (tai kertoisi syyn esim kuormittunut verkkoyhteys), mutta toistuvasti meille sanottiin että asia hoidetaan. Lopulta kun kukaan ei tullut selvittämään asiaa ja soitimme neljännen kerran, jolloin meille sanottiin että seuraavana aamuna joku tulee katsomaan asiaa. TV yhdisti seuraavana päivänä wifiin ennen kun korjaaja ehti paikalle. 5 tähden hotellissa olettaisin että jos huoneessa on TV, se myös toimisi. Lomamme kannalta oli harmillista ettei rentoutuminen TV:n parissa onnistunut vaan jouduimme katsomaan elokuvia älypuhelimen näytöltä.

2026-09-07 via Nuitee
Z
Zsolt Krisztian couple hu
10
2026-09-07 via Nuitee
A
Anna family_with_children at
9
Schönes Stadthotel mit leckerem Frühstück
Pros:

Zentral-15min in die Altstadt, reichhaltiges und grosses Frühstücksbuffet, grosses Zimmer

Cons:

-

2026-09-07 via Nuitee