Sensus Experience by Lavris

Hotels
8.2 (54 reviews)
Nikou Kazantzaki , Gouves , GR

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful hotel grounds
Excellent spa staff and massages
Modern, quiet setting in nature
Very clean (noted by some guests)
Wheelchair accessible
Good hotel pool, pools and individual jacuzzis
Enjoyable dinner and Greek night entertainment
Lovely bedrooms and bathrooms
Cons:
Ants at the pool and cats in the restaurant (hygiene concerns)
Evening buffet quality criticized
Coffee, tea and juice rated poorly
Beach is a long walk (~3000 steps)
Gym lacks equipment
Breakfast eggs not always freshly prepared
Greek specialty restaurant service needs improvement
No Netflix/Amazon on TV; limited streaming options

Categories

Cleanliness
7.8
Mixed: guests note the hotel is 'sehr sauber' but also report hygiene issues (ants at the pool, cats in the restaurant) and minor maintenance (poor drainage, crooked toilet roll holder).
Service
8.5
Generally positive — spa staff and massages praised, 'sehr freundliches Personal'; some criticism that service in the Greek specialty restaurant could be improved.
Location
8
Quiet, natural setting and overall accessible, but the beach is far (~3000 steps), which can be inconvenient in hot weather.
Room Quality
8.5
Positive comments on room comfort and bathrooms; bedrooms described as lovely and wheelchair-friendly.
Amenities
8.6
Strong amenities: pools, individual jacuzzis, spa and hotel pool highlighted; gym is present but could use more equipment; high chlorine noted in jacuzzi.
Value for Money
8.4
Viewed as good value for a short stay by guests; positive experiences (dinner, Greek night) support perceived value.
Food and Beverage
7.6
Mixed: Greek specialties and themed nights praised, but evening buffet and some breakfast items criticized; drinks (coffee/tea/juice) often rated poorly; hygiene concerns mentioned in dining area.
Overall Experience
8.2
Overall positive stay with excellent staff, pools and atmosphere, tempered by food quality and some hygiene/maintenance issues — aligns with the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 07:36

Property Description

Luxurious Accommodation

Sensus Experience by Lavris offers a luxurious stay in Gouves, just a stone's throw away from Marina Beach. The property boasts a seasonal outdoor pool, fitness centre, and a garden, ensuring a relaxing and enjoyable experience for all guests.

Culinary Delights

Indulge in a culinary journey at the hotel's restaurant, serving a delightful mix of Greek, Italian, and Mediterranean cuisine. With options for vegetarians, dairy-free, and vegan guests, there's something to satisfy every palate.

Family-Friendly Amenities

From a kids' club to a children's playground, Sensus Experience by Lavris caters to families looking for a fun-filled vacation. With activities like table tennis, darts, snorkelling, and cycling, there's never a dull moment at this 4-star retreat.

Experience luxury, gastronomy, and family fun at Sensus Experience by Lavris. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 54 reviews
Cleanliness: 7.8
Service: 8.5
Location: 8
Room Quality: 8.5
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 7.6
Overall Experience: 8.2
T
Thi Diem Hong • solo_traveller • it
10
2026-09-05 • via Nuitee
R
Raquel • family_with_children • pt
9
Magnífico
Pros:

O Sensus é lindo, os quartos são muito bonitos com um design clean e moderno e muito confortáveis. Todo o complexo Lavris é maravilhoso e os funcionários foram incríveis, de uma simpatia excepcional.

Cons:

Nada!

2026-09-02 • via Nuitee
M
maryline • solo_traveller • fr
9
Tres bel hotel
Pros:

La grandeur des chambres et l utilisation exclusive de la piscine du sensus pour les résidents de l hotel. Le jacuzzi sur le toit etait aussi un vrai plus.

Cons:

Le buffet n est pas particulièrement savoureux mais tout de meme ok

2026-08-30 • via Nuitee
M
Mark • family_with_children • gb
6
Nice hotel and location works well for the main towns and water parks.
Pros:

Room was nice but little storage and bathroom didn’t really work for a family

Cons:

Service v slow at meal times, food was okay but not replaced so v limited if towards the middle / end of meal times.

2026-08-22 • via Nuitee
O
Oghenetega • couple • gb
8
2026-08-19 • via Nuitee
S
Silvia • couple • at
7
Pros:

Hotelanlage schön und bietet alles was man braucht
Tolle Mitarbeiter im Spa Bereich inkl. sehr guter Massage

Cons:

Ameisenproblem am Pool, Buffet am Abend leider nicht gut sowie Katzen im Restaurant

2026-07-07 • via Nuitee
B
Baptiste • extended_group • fr
8
2026-06-24 • via Nuitee
R
Regi • solo_traveller • ch
9
Modernes schönes Hotel an ruhiger Lage
Pros:

Sehr schöne Hotelanlage. Modern, ruhig, in der Natur, sehr sauber und das Essen vorzüglich.
Rollstuhlgängig. Sehr freundliches Personal.
Viele griechische Spezialitäten am Buffet.

Cons:

Leider fließt das Wasser schlecht ab. WC-Rolle Halter hing schief.
Das griechische Spezialrestaurant ist noch ausbaufähig was den Service betrifft.
Zum Strand über 3000 Schritte. Bei Hitze zu weit. Macht aber nix Hotelpool ist top.

2026-06-13 • via Nuitee
I
Imogen • couple • gb
7
Good value for a short stay
Pros:

We liked the pool in our hotel area. And the jacuzzi, please be aware to take off any jewellery when going in the jacuzzi as I was wearing sliver and it got damage as there was a lot of chlorine. I will have to get it fixed when I get home. We also enjoyed the dinner more than the breakfast. We also really enjoyed the Greek night with the dancers. The bedroom was lovely. You can’t connect to Netflix or any other streaming services.

Cons:

The coffee and tea isn’t good, the juice is just cordial. The lights are very bright in the dining area. They could do with the dimming them. The gym could also have more equipment but I still managed a pretty good work out. The eggs at breakfast are not made fresh pre customer.

2026-05-15 • via Nuitee
B
Björn Joshua • couple • de
9
2026-05-04 • via Nuitee
M
myriam • solo_traveller • fr
7
Pros:

Le confort de la chambre, salle de bain, présence de piscines et jacuzzi individuels

Cons:

Pas d Amazon ni Netflix sur la tv, demi pension a la limite de la cafeteria

2026-04-19 • via Nuitee
C
Charikleia • solo_traveller • gr
10
Amazing stay
Pros:

The hotel was nice and the staff was very polite to me. I really liked my room. The breakfast was tasteful, with lots of options.

2026-01-20 • via Nuitee
B
Billig • solo_traveller • de
9
Pros:

Wir waren das 5. Mal infolge im Hotel, hatten ein schönes Zimmer mit eigenem Whirlpool auf dem Dach.
Das Personal ist fleißig, freundlich und offen., deshalb kamen wir auch immer gern hierher.
Menschen, Landschaft und natürlich das glasklare Meer sind eine Reise im September/Oktober wert.
Das Hotel können wir weiter empfehlen.

2025-10-09 • via Nuitee
V
Vanessa • couple • lu
4
bof
Pros:

propre

Cons:

Beaucoup de problèmes avec la chambre. Porte qui n’ouvre pas, après qui ne ferme pas. Problèmes de canalisation avec odeur desagreable, climatisation ne fonctionne pas toujours, lit pas confortable. Les repas sont satisfaisants mais très répétitifs. Cocktails sont dégueulasses. all inclusive et pas d’eau de bouteille incluse!!!

2025-09-11 • via Nuitee
R
ryanbR1266JI • Family
6
Not too bad of a stay
Pros:

The grounds and general areas of the hotel are very nice, rooms are modern and many areas have been newly renovated. The Sensus "experience" is a gimmick unfortunately. Sensus rooms are nice albeit the swim up rooms are only really suitable for a couple (we had a baby with us and it was a squeeze with very little storage and hardly any room to unpack cases). Travel cot provided was nice though. The Sensus bar is my main grievance. The snacks on offer are shockingly bad for what is named to be an "experience", its worse than Premier Inn food that's been left out all day and that is genuinely true. The pool in the Sensus area is lovely although if you are short or even an average female you might struggle to stand as its 1.6m deep whereas the other pools are 1.4m deep.

Food generally is ok albeit repetitive but that's common for all inclusive holidays these days. Al a Carte restaurant is not too bad. Drinks wise, beer seemed watered down as every pint I had outside the hotel was a lot nicer. Only bottom shelf drinks available on all inclusive, with decent cocktails, spirits and beers being charged extra which annoys me a bit. We ended up having food out at lunch and dinner most days though as wasn't to our taste. Otherwise generally friendly and not a bad hotel for the price. One good thing about Sensus is you're guaranteed loungers as they're reserved for those staying in that area so doesn't get overcrowded.

2025-06-14 • via Tripadvisor
F
fionahO8463UO • Family
10
Holiday
Pros:

Wow the staff are so friendly massages amazing had to have more than one food and accommodation amazing was sad to leave thank you to Alexsandra, Keseina, silvano. Hopefully will be able to come back one day. I really can't say anything negative

2025-05-24 • via Tripadvisor
K
K73W • Family • ie
6
Only for the great staff
Pros:

S

We stayed in the sensus experience by lavris for 11 nights at the end of September . I’d like to point out that my review is my personal opinion and they are observations rather than complaints , this is a clean hotel with great staff and fresh tasty food & drinks .We booked half board so we made it just in time for the dinner buffet after we were shown to our room . The staff were very friendly and tried their best on the most part , we did find occasionally being forgotten for a request of water or an espresso at Brekfast . The food was good and fresh but maybe a little of the same most nights (sorry I only eat Brussels sprouts on Christmas Day! ) , although both myself and my wife will always find something to eat as we are not fussy . No coffee in the restaurant after Brekfast service was another thing I couldn’t get my head around also . We had a swim up room 508 and used the bar there for drinks and the occasional snack by the pool and found the girls that ran the bar there amazing but I found it strange that they had to run to the other bar for certain drinks - as in cocktails which meant one of our group was only starting there drink when the others were just finished. The cleaning of the room was ok if little inconsistent , for example sometimes the toilet/ shower was cleaned sometimes it wasn’t ? We had to request some extra shampoo shower gel because it wasn’t replenished . The power was turned off intermittently in the room which I don’t understand , perhaps it was some end of season cost cutting exercise ? As I’ve said these are my observations , We enjoyed our time at the Sensus experience by lavris and wouldn’t discount for a return trip . This was our first trip to Crete and loved the layed back atmosphere , there’s plenty to do in Gouves with the coast 20 mins max walk away with plenty of shops , bars and restaurants on the walk there. My wife used the spa and she wishes to thank the very professional service she received, from the girls there, the girls Mikela and Silvana were excellent at there jobs and I don’t think I have ever been so relaxed after treatments before. The lovely Marina took my booking I found her to be attentive and listened to me when I explained about some issues I have with some treatments she was knowledgable and directed me in what suited me personally. Thank you Marina.

2024-09-30 • via Tripadvisor
J
Julie • young couple • ie
5
Needs improving
Pros:

The swimup room
The staff
The sun beds

Cons:

Bathroom
No coffee at dinner

2024-09-30 • via Nuitee
A
Ameesha • young couple • gb
9
Perfect adults only escape
Pros:

Room was very clean and spacious. The swim up balcony was amazing and so much choice for breakfast we were spoilt. Easy to get to the beach on foot with lots of shops on the way. Restaurant next door to the hotel was amazing as well.

2024-08-24 • via Nuitee
J
Jfv • family with young children • dk
10
Exceptional
Pros:

The food have a different themes everyday, our room and more...

Cons:

One of the women who working in the restuarant is very rude to us! She shouted us the other guests can hear that we pay for our drinks cause we only have half board. She did not know that we already tell to her co worker that we only have half board and of course we will pay for our drinks!

My husband comfront and mad to her that she dont need to shout that we pay our drinks.

2024-07-25 • via Nuitee