Novotel Mumbai International Airport

Hotels
•
Novotel
8.6 (2938 reviews)
CTS 1359 Marol Next to Airport Metro Station entrance no 3 Andheri Kurla Road , Mumbai , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly, helpful and attentive staff (multiple mentions, early check-in)
Very convenient location near airport and metro
Clean, spacious and comfortable rooms
Excellent breakfast and generally good food
Nice pool and helpful amenities for short stays
Cons:
Dining room noisy at times
Food/beverage can be pricey and buffet choices limited
Air conditioning issues (too strong/too low) in some rooms
Slow check-in or waiting for rooms to be ready
Limited in-room dining menu and at least one bathroom leakage/door issue

Categories

Cleanliness
8.9
Reviews consistently mention clean and spacious rooms and good housekeeping; a few isolated issues (water leakage from bathroom) noted.
Service
9.2
Staff repeatedly praised as friendly, helpful and attentive (early check-in assistance, warm welcomes, specific staff named positively), though a few comments noted receptionists being laid-back.
Location
9.1
Frequently highlighted as very convenient—close to the airport and metro, easy taxi rides, ideal for short stays near transit.
Room Quality
8.4
Rooms described as spacious and comfortable with good beds; some guests reported AC problems (too strong/too low) and at least one bathroom leakage/door issue.
Amenities
8
Pool and general amenities are appreciated (pool noted as nice) but some wear and lack of extra initiatives for long stays were mentioned.
Value for Money
8
Mixed signals: several guests called it good value for short stays, while dining prices (and limited buffet choices) were considered high by others.
Food and Beverage
8.2
Food and breakfast receive strong praise (excellent breakfast, good restaurant service), though dining room noise, limited in-room dining options and higher prices reduce the score slightly.
Overall Experience
9
Overall very positive stays with multiple guests saying they thoroughly enjoyed their visit; staff and location drive high overall satisfaction despite some operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Luxurious Accommodation with Premium Amenities

Novotel Mumbai International Airport offers a luxurious stay just 4.5 km from Phoenix Market City Mall. Guests can enjoy the outdoor swimming pool, fitness centre, and garden, along with free private parking. The 5-star hotel boasts air-conditioned rooms with free WiFi, a bar, and a sauna for ultimate relaxation.

Diverse Dining Options and Exceptional Service

Indulge in a variety of dining experiences at the hotel's restaurant offering Chinese, Indian, and Italian cuisine. With options for vegetarian, dairy-free, and halal meals, there's something for everyone. The 24-hour front desk staff fluent in English, Hindi, and Marathi ensure exceptional service and local guidance.

Convenient Location and Nearby Attractions

Conveniently situated near ISKCON and Powai Lake, and just 1 km from Chhatrapati Shivaji International Mumbai Airport, Novotel Mumbai International Airport is the perfect choice for both leisure and business travelers.

Book your stay at Novotel Mumbai International Airport for a truly unforgettable experience!

Important information:

The Customer shall not bring beverages or food from outside sources, unless clearly permitted in advance by the Establishment in questionPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 2938 reviews
Cleanliness: 8.9
Service: 9.2
Location: 9.1
Room Quality: 8.4
Amenities: 8
Value for Money: 8
Food and Beverage: 8.2
Overall Experience: 9
S
shafique • solo_traveller • in
9
2026-10-31 • via Nuitee
D
Durgesh • extended_group • au
9
Warm hospitslity and cheerful staff
Pros:

Location, vibe and staff

Cons:

Everything was just fine.

2026-10-31 • via Nuitee
A
andrea • solo_traveller • it
8
2026-10-30 • via Nuitee
S
Stephane • couple • be
8
Good value, great staff.
Pros:

Just needed a room before boarding a early morning flight.
Good value. Nice and efficient staff

Cons:

Dining room was crazily noisy.

2026-10-29 • via Nuitee
S
Soerinder • family_with_children • nl
10
Pros:

De vriendelijkheid van het personeel. Iedereen deed zijn best om het naar jou zin te maken. Ik heb het nog nooit meegemaakt dat het personeel zo vriendelijk was. In het restaurant was er een medewerker Tamal. Hij zorgde dat wij helemaal niks tekort kwamen

Cons:

Niks

2026-10-27 • via Nuitee
S
Shaminder • family_with_children • gb
5
Ok for 1 night only
Pros:

Location good right next to airport.
6-7 mins Taxi ride.
Breakfast service very good.

Cons:

Receptionist staff very laid back and not attentive at all.
Air Con Smelt needed a service on 1 of the room the other room ok.

2026-10-25 • via Nuitee
M
Moiz • couple • gb
10
2026-10-25 • via Nuitee
J
Jenish • solo_traveller • in
9
2026-10-25 • via Nuitee
G
Grace • family_with_children • in
9
Pros:

The rooms were spacious and clean, the food was good

Cons:

The in room dining menu was too small and there are no options to customize or change the order for in room dining

2026-10-25 • via Nuitee
S
soumyadeep • couple • be
10
Kudos to the staff and the service.
Pros:

The staff was awesome. They helped with early check in as my flight arrived in morning. Special care taken by every employee to make the experience beautiful. Location is great and amenities are also nice.

2026-10-24 • via Nuitee
M
Mahesh • solo_traveller • ae
10
2026-10-24 • via Nuitee
M
Manjari Shaakhi • family_with_children • mu
7
2026-10-23 • via Nuitee
A
Ashwin • solo_traveller • in
10
2026-10-22 • via Nuitee
V
Vedprakash • extended_group • in
9
Overall our stay was quite comfortable. This property is very good
Pros:

Cleanliness, cooperative staff and good food

Cons:

Location of the property

2026-10-21 • via Nuitee
I
Ipshita • couple • in
10
We thoroughly enjoyed our stay! The staff member, Kashmiri, was exceptionally helpful and made us feel warm and welcome
Pros:

It was really good and splendid.

Cons:

There was absolutely nothing we disliked about our stay. Everything was wonderful, and we had a truly pleasant experience!

2026-10-21 • via Nuitee
N
Nazeer • extended_group • ae
9
2026-10-20 • via Nuitee
K
Kartik • extended_group • in
10
2026-10-16 • via Nuitee
D
Daniele Pollichieni • family_with_children • it
9
Cons:

Aria condizionata troppo bassa

2026-10-15 • via Nuitee
S
Sucheta • family_with_children • in
10
2026-10-14 • via Nuitee
M
Malcolm • family_with_children • in
10
2026-10-13 • via Nuitee