Residence - Palais Hörtenberg

Hotels
•
Independent
9.4 (107 reviews)
Via Museo, Bolzano, BZ, 39100 , Bolzano , IT
39-0-4711800355

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Pets allowed

Facilities

Full-service spa
Carport
Free WiFi
Designated smoking area
Wheelchair accessible
Elevator
Television in common areas
Front desk (limited hours)
Full-service spa
Parking (limited spaces)
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
High-tech accommodations
Cons:
Air conditioning did not cool low enough
Parking is expensive

Categories

Cleanliness
9.35
Very clean and modern accommodation in Bolzano.
Service
9.85
Girls at front desk attentive, very nice at reception.
Location
9.85
Excellent location with easy access to restaurants and shops.
Room Quality
9.35
Spacious and modern rooms with comfortable beds.
Amenities
9.35
High-tech features and good facilities available.
Value for Money
9.35
Standard quality for this hotel tier.
Food and Beverage
8.35
Breakfast enjoyed on the terrace, but could be improved.
Overall Experience
9.75
Overall a wonderful stay with great amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:50

Property Description

Discover a sanctuary of comfort and relaxation at Residence - Palais Hörtenberg, perfectly situated in the heart of Bolzano.

Indulge in Exceptional Accommodations
Each of our 34 air-conditioned rooms features plush pillowtop beds, premium bedding, and espresso makers to ensure a restful stay. Unwind while streaming your favorite shows on a 55-inch plasma TV, or enjoy a refreshing shower with rainfall showerheads.

Relax and Rejuvenate
Take time to treat yourself with our full-service spa, where you can unwind and recharge after a day of exploring nearby attractions, such as the Museo Archeologico dell'Alto Adige and Piazza Walther.

Convenient Amenities for Your Stay
Enjoy free Wi-Fi access, laundry facilities, and parking, making your stay as seamless as possible. With an elevator and a vending machine on-site, everything you need is just a touch away.

Book your stay at Residence - Palais Hörtenberg today and experience the perfect balance of luxury and leisure!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.4
Based on 107 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.85
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 8.35
Overall Experience: 9.75
B
Bianka • solo_traveller • de
8
2026-05-30 • via Nuitee
P
Piyush • solo_traveller • in
10
Outstanding hospitality!
Pros:

Everything! Its location, facilities, comfort, sleep quality…

Cons:

Not applicable

2026-05-30 • via Nuitee
K
Khaled • family_with_children • sa
10
جميل فوق التقييم
Pros:

الفندق فوق التقييم كل شي الكتروني والدخول بباسوورد
يوجد باركينج
بقلب السنتر يفتح الفندق على اتش ام وسبار وصيدلية dmوكل المحلات قريبة جداً
الموقع ممتاز جداً

Cons:

الباركينج برسوم تقريباً 25 يورو

2026-05-30 • via Nuitee
A
Abdulaziz • couple • sa
10
انصح فيها بشدة 👌🏽
Pros:

الموقع مرره جميل وقريب من السنتر وقريب منك حديقة كبيرة جميله مرره

2026-05-28 • via Nuitee
H
Heike • couple • de
10
Toller Aufenthalt.
Pros:

Super modern. Ein riesiges bequemes Bett. Super Lage. Man ist gleich in der Fußgängerzone. Parkhaus ideal. Frühstück im City Hotel, kurzer Weg und Mega lecker.

Cons:

Gibt es nichts zu meckern.

2026-05-28 • via Nuitee
C
Christophe • solo_traveller • be
10
2026-05-28 • via Nuitee
L
Lukas • extended_group • at
8
2026-05-27 • via Nuitee
C
Christine • couple • ch
9
Komfortables und ruhiges Stadt-Appartement
Pros:

Die Lage, die Wohnung und Einrichtung der Küche mit Geschirrspüler etc., der herrliche Balkon mit Aisdicht

Cons:

Das Check-in mit dem Code. Sobald man mal drin ist und den eigenen Code hat, ist es super, aber vorher keine Möglichkeit, zur Rezeption zu gelangen ohne Code. Hätte die Unterlagen besser studieren sollen…..

2026-05-26 • via Nuitee
N
Nina-Constanze • couple • de
10
2026-05-25 • via Nuitee
E
Eugenia • family_with_children • de
10
Toller Kurztrip
Pros:

Sehr schönes großes Apparent.
Die Lage ist Top.
Nachdem die Unterkunft auch eigene Tiefgaragenstellplätze hat, ist die Ankunft sehr entspannt.

Cons:

Keine

2026-05-24 • via Nuitee
A
Andrzej • solo_traveller • au
10
2026-05-23 • via Nuitee
B
Bakemeier • solo_traveller • de
9
Tolles Hotel in top Lage
Pros:

Sehr große u technisch hochwertige Zimmer, die unglaublich leise sind.das Personen ist sehr freundlich und die zentrale Lage ist unschlagbar. Die Kurspässe dienen auch zur Fortbewegung mit den öffentlichen Verkehrsmitteln, einfach genial!

Cons:

Leider haben nicht alle Zimmer einen Balkon

2026-05-22 • via Nuitee
D
Daniel • couple • de
7
2026-05-21 • via Nuitee
S
Slyman • couple • sa
8
2026-05-20 • via Nuitee
D
dongkai • family_with_children • cn
9
2026-05-19 • via Nuitee
B
Bettina • couple • de
10
Für eines kurzen Aufenthalt bestens geeignet!!
Pros:

Super Apartment, für unseren Hund war alles vorhanden! Der Check in ist super gut organisiert, Tiefgarage direkt im Haus. Wir waren schon einige Male hier und es ist immer gleich gut!!

Cons:

Alles super 👍

2026-05-19 • via Nuitee
F
Franchicca87 • extended_group • ch
8
poche ore a Bolzano
Pros:

ottima struttura in pieno centro, possibilita di parcheggio e anche di colazione (presso un bar vicino). staff molto cortese. possibilita di self check-in molto comodo.
camera spaziosa e veramente comoda.

Cons:

tutto molto buono

2026-05-18 • via Nuitee
O
Oliver • solo_traveller • ch
9
Pros:

freundlich, sauber, Angenehm

Cons:

Zu viel Elektronik für Licht, Schlüssel, Storren usw. Aber anderen gefällt das wohl. :-)
Ich hätte lieber Schlüsselkarte statt Code.

2026-05-18 • via Nuitee
R
Ruxandra • solo_traveller • at
10
2026-05-17 • via Nuitee
A
Andreas • couple • de
9
2026-05-17 • via Nuitee