Residence - Palais Hörtenberg

Hotels
•
Independent
9.4 (107 reviews)
Via Museo, Bolzano, BZ, 39100 , Bolzano , IT
+39 0471 180 1036

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Pets allowed

Facilities

Full-service spa
Carport
Free WiFi
Designated smoking area
Wheelchair accessible
Elevator
Television in common areas
Front desk (limited hours)
Full-service spa
Parking (limited spaces)
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
High-tech accommodations
Cons:
Air conditioning did not cool low enough
Parking is expensive

Categories

Cleanliness
9.35
Very clean and modern accommodation in Bolzano.
Service
9.85
Girls at front desk attentive, very nice at reception.
Location
9.85
Excellent location with easy access to restaurants and shops.
Room Quality
9.35
Spacious and modern rooms with comfortable beds.
Amenities
9.35
High-tech features and good facilities available.
Value for Money
9.35
Standard quality for this hotel tier.
Food and Beverage
8.35
Breakfast enjoyed on the terrace, but could be improved.
Overall Experience
9.75
Overall a wonderful stay with great amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:50

Property Description

Discover a sanctuary of comfort and relaxation at Residence - Palais Hörtenberg, perfectly situated in the heart of Bolzano.

Indulge in Exceptional Accommodations
Each of our 34 air-conditioned rooms features plush pillowtop beds, premium bedding, and espresso makers to ensure a restful stay. Unwind while streaming your favorite shows on a 55-inch plasma TV, or enjoy a refreshing shower with rainfall showerheads.

Relax and Rejuvenate
Take time to treat yourself with our full-service spa, where you can unwind and recharge after a day of exploring nearby attractions, such as the Museo Archeologico dell'Alto Adige and Piazza Walther.

Convenient Amenities for Your Stay
Enjoy free Wi-Fi access, laundry facilities, and parking, making your stay as seamless as possible. With an elevator and a vending machine on-site, everything you need is just a touch away.

Book your stay at Residence - Palais Hörtenberg today and experience the perfect balance of luxury and leisure!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.4
Based on 107 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.85
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 8.35
Overall Experience: 9.75
M
Majert • family_with_children • de
10
Super Unterkunft für einen Trip nach Bozen! Ist ihr Geld wert!
Pros:

Super Unterkunft, nettes und hilfsbereites Personal, alles sehr modern, sehr sauber

Cons:

Ein kleines Manko ist, dass man nachts die Fenster nicht gut öffnen kann, da es zur Stadt raus sehr laut ist. Sonst gibt es gar nichts zu meckern! 😊

2026-07-25 • via Nuitee
S
Simone • family_with_children • dk
9
Godt, rent og pænt
Pros:

Stemningen

Cons:

At det ikke var så meget personale

2026-07-22 • via Nuitee
M
Mary • couple • us
10
Great stay
Pros:

Super comfortable and quiet. Very relaxing yet close to everything.

2026-07-22 • via Nuitee
M
Markus • couple • at
9
2026-07-22 • via Nuitee
R
Rosaria • solo_traveller • it
10
Pros:

Struttura in ottima posizione, molto curata e pulita. Personale molto cortese e disponibile.

2026-07-22 • via Nuitee
Z
zhiyong • couple • it
10
2026-07-21 • via Nuitee
W
Wilford • family_with_children • us
10
2026-07-21 • via Nuitee
M
Mohammad • couple • sa
10
2026-07-20 • via Nuitee
K
KIM GIPPEUM • family_with_children • gb
9
Pros:

Almost everything was excellent: strong air conditioning, a spacious room and living area, a comfortable king-size bed, two sinks, a dishwasher, washing and drying facilities near the reception, and two TVs.

The staff were very kind, luggage storage was available beside reception, and guests could use the gym for free. Eurospa supermarket is directly across the street, which made grocery shopping very convenient.

Cons:

The sofa bed was less comfortable, but still manageable.

The main drawbacks were the high price, limited cutlery, and slightly dusty air, although I may be sensitive to dust. Overall, it was a very comfortable and well-equipped stay.

2026-07-20 • via Nuitee
C
Corinna • solo_traveller • ch
8
Pros:

Lage top
Studios top

2026-07-18 • via Nuitee
M
MEI • couple • sg
9
This was our second stay after leaving Ortisei and we enjoyed it. Would stay here again if and when
Pros:

The room

Cons:

Was a little difficult to find

2026-07-18 • via Nuitee
D
Doungchai • couple • th
10
Do come again
Pros:

In the middle of town

Cons:

-

2026-07-15 • via Nuitee
J
Johan Anker • solo_traveller • no
7
2026-07-15 • via Nuitee
A
Agata • family_with_children • pl
9
Pros:

Lokalizacja, wielkość pokoju.

2026-07-15 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Very modern. Centrally located.

2026-07-15 • via Nuitee
C
Carl Oscar • family_with_children • no
9
2026-07-15 • via Nuitee
J
Joe • couple • gb
10
Beautiful, Modern and Quiet, right in the heart of Bolzano!
Pros:

Beautiful modern hotel, Super central to Bolzano and very quiet considering it’s on a busy street.

Cons:

Nothing, the hotel and facilities were top notch!

2026-07-15 • via Nuitee
J
Juan Ramon • solo_traveller • de
8
2026-07-14 • via Nuitee
K
Kelly • extended_group • ch
9
2026-07-14 • via Nuitee
L
Lydia • family_with_children • de
8
Alles in allem eine tolle Unterkunft!!!
Pros:

Zentral und Topausstattung

Cons:

Die Schlafcouch ist in Ordnung, aber nicht sehr bequem.

2026-07-13 • via Nuitee