Best Western Plus Oskemen

Hotels
•
Best Western Plus
8.3 (94 reviews)
71/1 Maxim Gorkiy Street , Ustʼ-Kamenogorsk , kz
+7 7232 50 50 50

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Large and comfortable rooms
Cons:
Need for more cleanliness
Limited food variety
Old furniture

Categories

Cleanliness
7.26
Several reviews indicated a need for more cleanliness and updating in the rooms.
Service
9.23
Staff are friendly, although processes could be improved as reliance on phone calls was noted.
Location
9.27
The location is highly praised with easy access to restaurants and attractions.
Room Quality
8.22
The premium room is large and comfortable, but some updates are needed.
Amenities
8.25
Basic amenities are acceptable but were suggested to be improved.
Value for Money
8.21
Value perception is moderate and could be enhanced with better food options.
Food and Beverage
7.26
Breakfast was deemed okay but lacked variety and quality.
Overall Experience
8.73
An overall good experience with some areas needing improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:23

Property Description

Luxurious Accommodation
Best Western Plus Oskemen offers air-conditioned rooms in Ustʼ-Kamenogorsk, ensuring a comfortable stay for all guests.

Convenient Amenities
Selected rooms feature a kitchenette equipped with a fridge, microwave, and minibar, providing added convenience and flexibility during your stay.

Prime Location
Situated just 11 km from Ust-Kamenogorsk Airport, this hotel offers easy access for travelers, making it a perfect choice for your next visit.

To experience luxury, convenience, and a prime location, book your stay at Best Western Plus Oskemen now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 94 reviews
Cleanliness: 7.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.26
Overall Experience: 8.73
V
Vitaliy • solo_traveller • ru
9
Pros:

Номера чистые, комфортные. Персонал отзывчивый, гостеприимный. Атмосферная лаунж-зона.

Cons:

Гладильная только на одном этаже

2026-09-06 • via Nuitee
V
Vitaliy • solo_traveller • ru
9
2026-09-06 • via Nuitee
A
Aida • solo_traveller • kz
7
2026-09-01 • via Nuitee
L
Linda • couple • no
8
Pros:

Breakfast and the room was very good and comfortable. WiFi as well

Cons:

The service in the restaurant was none-existent. You had to go looking for someone in the hotel that could find someone to serve you. We ordered two pizza and two beer, and never got the beer, even though we asked for it three times. People left the restaurant, because they never got served

2026-08-28 • via Nuitee
Z
Zhanar • solo_traveller • kz
10
2026-08-21 • via Nuitee
S
Solène Martin • family_with_children • fr
10
2026-08-20 • via Nuitee
D
Dauren • solo_traveller • kz
9
2026-08-20 • via Nuitee
Z
Zhalgas • solo_traveller • kz
10
2026-08-20 • via Nuitee
Паль Евгений • solo_traveller • kz
9
Живу тут довольно часто с самого открытия отеля, минусы есть, но не критичные
Pros:

Белоснежная постель, одеяло пуховое, подушки. Кондиционер работал отлично, в эту жарищу прям хорошо было. 2 бутылки воды в номере. Спасибо менеджеру отеля, за поздний выезд на 1.5 часа без доплаты, хотя на ресепшен сказали платить.

Cons:

Завтрак вроде все есть, а все равно что то не то, по сравнению с другими отелями в У-ка. Запах в туалете, душевая выглядит плохо, лейка почти вся забитая. Полотенца уже пора менять, наверное с открытия не меняли.

2026-08-11 • via Nuitee
A
Almagul • solo_traveller • kz
7
Pros:

расположение и завтрак

Cons:

в номере не было халата и тапочек, крышка унитаза сломана и сидеть неудобно, душевая требует давно обновления, состояние душевой кабины словно в хостеле.

2026-08-09 • via Nuitee
N
Natalia • couple • kz
6
Pros:

Местоположение центр. Удобно

Cons:

Сантехника убитая. Завтрак скудный

2026-08-06 • via Nuitee
R
romina chiari • family_with_children • it
9
2026-08-05 • via Nuitee
A
ARTEM • solo_traveller • tr
7
2026-08-04 • via Nuitee
D
Dauren • couple • kz
9
2026-08-04 • via Nuitee
V
Vitaliy • solo_traveller • kz
9
Pros:

Персонал довольно приветливый. Завтрак для 3х звезд нормальный.

Cons:

Нет рожка для обувь...

2026-08-04 • via Nuitee
S
Salamat • couple • kz
8
2026-08-02 • via Nuitee
S
Salamat • solo_traveller • kz
7
2026-08-02 • via Nuitee
N
Nurlybek • extended_group • kz
10
2026-07-25 • via Nuitee
G
giuseppe • solo_traveller • it
8
Pros:

Struttura di livello e stanza di buone dimensioni, accogliente, pulita e dotata di quanto necessario compresa la cassaforte. Ottima posizione. Letti molto comodi

Cons:

Da un hotel di un gruppo internazionale mi sarei aspettato di trovare personale che parlasse inglese....come anche indicato da booking.com. Non è stato così.
Soggiorno disturbato per giorni da un gruppo di ragazzini di una squadra giovanile di calcio molto maleducati e non seguiti. In un hotel di questo livello mi aspetto che la direzione intervenga. Invece non è stato fatto nulla. Molto poco professionale.

2026-07-25 • via Nuitee
A
Alexey Gaikalov • solo_traveller • kz
10
2026-07-20 • via Nuitee