Onsen Hotel and Spa

Hotels
10 (400 reviews)
12921 Tamar Drive , Desert Hot Springs , us

Free
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
10
Multiple reviews mentioned issues with cleanliness, including dirty rooms and inadequate cleaning.
Service
10
Staff received high praise for their helpfulness and friendliness across several reviews.
Location
10
The location was generally considered good but had some complaints about lack of nearby attractions.
Room Quality
10
Rooms were described as spacious and comfortable despite some complaints about maintenance.
Amenities
10
Various amenities were highlighted positively, though some were not functioning properly.
Value for Money
10
Guests found the overall value high, especially regarding service and pet-friendly policies.
Food and Beverage
10
Breakfast was mentioned as lacking variety and quality, affecting the overall experience.
Overall Experience
10
Overall experience generally positive, despite some significant issues noted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:12

Property Description

Luxurious Oasis in Desert Hot Springs

Relaxation at Its Finest
Indulge in the outdoor swimming pool, hot tub, and fitness center at Onsen Hotel and Spa. Unwind and rejuvenate in the serene desert surroundings.

Modern Comforts
Each room is equipped with air conditioning, a flat-screen TV, and a fridge. Some rooms even boast a private balcony for a breathtaking view of the area.

Convenient Location
Located just a short distance from popular attractions like Palm Springs Aerial Tramway and Palm Springs Visitor Center, Onsen Hotel and Spa offers easy access to the best of the area.

Book your stay at Onsen Hotel and Spa for a tranquil desert getaway with top-notch amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

10
Based on 400 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
I
Ian solo_traveller us
9
A nice quiet getaway
Pros:

Staff was really nice. Andy and Tracy were very accommodating and kind. They had a nice little breakfast and coffee out each morning. No stress or issues. Room was very clean and private. Quiet and cozy vibes to the property.. Not crowded. Hot tub was large and hot, didn’t smell like bleach. Pool was crisp and cool and a nice dip to refresh yourself. I definitely recommend trying the place out. Great value on the weekdays.

2026-05-30 via Nuitee
C
Cristina couple us
9
2026-05-21 via Nuitee
O
Olga Jia couple es
9
2026-05-15 via Nuitee
A
Anja extended_group nl
3
Geen prettig verblijf
Pros:

Het was een fijne ruime kamer en badkamer

Cons:

De kamers werden helemaal niet schoongemaakt, zelf als ik er al 2x om had gevraagd werd er gewoon niet schoongemaakt. Iedere dag moest ik weer om schone handdoeken vragen... Het ontbijt is prima, maar ik miste iets van losse kaas/ham/kipfilet en het kant en klare ei was er alleen met kaas erin ipv zonder kaas...
Tijdens ons verblijf vonden de buren het ook heel leuk om mega hard muziek op te zetten waar wij wakker door werden. Al met al hebben wij geen prettige ervaring gehad met het hotel en zullen wij een volgende keer niet hier weer boeken.

2026-05-12 via Nuitee
M
Merlyn couple us
8
Pros:

Cute place for quick getaway .. Didn’t use Spa as massages were not available. Have to book in advance. Room was nice , clean and comfortable. Good breakfast in lobby. Shower was ok as I like more pressure over rainfall shower head.

2026-05-04 via Nuitee
P
Pascal Pötter solo_traveller de
8
2026-05-01 via Nuitee
P
Peggy couple be
3
Deserted place
Pros:

13th hotel in roadtrip and only mis-booking :(

Cons:

Not a hotel but deserted AirBed
Booked because of spa… but there was literally nobody
It never mentioned breakfast was only from 830am
Remote from lively locations

2026-04-26 via Nuitee
E
edward couple us
10
Pros:

Everything

Cons:

N/a

2026-04-20 via Nuitee
J
Julie solo_traveller us
6
Love the room but improvement needed
Pros:

Very clean space. The rooms are wonderful. Staff super friendly. Hot tub full of fresh therapeutic spring water is nice and hot. Lovely pool area.

Cons:

1- sink water never got hot just warm. 2- shower pressure and temp is the same dial which means that hot is mixed with cold with low pressure to 'try' to get it hot. This only worked my 3rd shower. 3- same breakfast every day. Was told that it was always the same. Maybe find some imagination! 4- As a digital nomad, my fave thing to do in the desert is to work outside under a tree by the pools. This was my first time trying this place so I was sad to find there was no shade, no trees... and not until my 2nd day did Tracy offer to put an umbrella out for me. Recommend to change the space with better outdoor furniture and places to chill and hang. 5- system with booking.com caused me to have to give my credit card number over the phone in the wind - tired after driving - for 10 minutes.

2026-04-16 via Nuitee
M
Mohsin couple om
10
2026-03-24 via Nuitee
D
Dylan couple fr
10
Très bon hôtel pour se reposer.
Pros:

Hôtel à taille humaine, très propre les chambres sont superbe, le jeune homme a l’accueil très sympathique et la piscine très agréable. Très bon moment au calme.

Cons:

RAS

2026-03-23 via Nuitee
B
Ben extended_group us
8
Pros:

Comfy pool and hot tub with nice water. It was quiet when we were there and we mostly just spent time lounging and floating. It isn't fancy, but was clean and comfortable.

Cons:

Nothing

2026-03-22 via Nuitee
M
Massimo couple it
5
Pros:

Spa aperta fino alle 11. Cortesia del manager notturno

Cons:

Colazione modesta. Reception chiusa alle 1630 senza che nessuno ci abbia avvisato, obbligati a chiamare il numero per emergenze per accedere, decisivo il manager notturno per avere la chiave

2026-03-16 via Nuitee
E
Eunhee couple us
9
2026-03-13 via Nuitee
P
Paweł couple pl
10
Everything perfect!
2026-03-07 via Nuitee
Y
Yunyin couple cn
10
I would love to book again!
Pros:

The room is very big and the heater works well!

Cons:

It’s perfect!

2026-03-07 via Nuitee
F
frances couple us
9
Pros:

Loved the mineral springs tub and pool. Quiet and lovely. Large room, updated. Pet friendly. Charming staff.

2026-03-04 via Nuitee
S
Sherry couple us
8
Rough start finding and getting into our room. We were not informed in advance that the lobby closed at 5. Fortunately
Pros:

Has a nice spa vibe with yoga mat in the room and patio. Large room size and modern updates. Comfy bed. Good breakfast.

Cons:

Hard to find the location. Parking lots not identified as belonging to the hotel property entrance. Office phone did not automatically transfer to the after hours number.
A table with the chairs on the patio would be a plus.

2026-02-11 via Nuitee
J
Joan couple us
7
Nice
Pros:

Lovely pools, nice, large comfortable rooms. Yummy breakfast

Cons:

It would be nice if breakfast were offered a little earlier -maybe 730 to 10 and the exercise room also open earlier.
Make coffee more available.

2026-02-08 via Nuitee
H
Hsu, Pin 許斌 solo_traveller tw
10
整題來說非常舒服的體驗。
Pros:

整題來說非常舒服的體驗。櫃台很有禮貌和熱情,泳池有一個冷水和一個熱水池,還滿大的。
房間很大,備品也很充足,有空調、冰箱和膠囊咖啡機。

Cons:

冰箱聲音有點大。

2026-02-08 via Nuitee