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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Terrace
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Special diet menus - on request
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Electric vehicle charging station
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Indoor pool
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Kid-friendly buffet
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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CCTV outside property
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CCTV in common areas
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Key card access
Review Highlights
Categories
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Property Description
Modern and Convenient Accommodation
Tru By Hilton Wisconsin Dells offers a comfortable stay in a prime location, just minutes away from popular attractions like Wilderness Resort and Rick Wilcox Magic Theatre.
Exciting Nearby Entertainment
Guests can easily access Crystal Grand Music Theatre, H. H. Bennett Studio, and Mid-Continent Railway Museum for a fun-filled day out. The proximity to Great Wolf Lodge and Kalahari Indoor Water Park adds to the entertainment options.
Convenient Amenities
With a welcoming terrace and a 24-hour front desk, guests can enjoy a hassle-free stay. Plus, being close to Dane County Regional Airport makes travel convenient for our guests.
Book your stay at Tru By Hilton Wisconsin Dells for a memorable and convenient experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Location comes up wrong on Apple Maps. We had to stop at the Hilton Garden Inn to get directions to TRU. Staff at HGI stated this is a regular occurrence - - apparently Google Maps has it correct - - Apple Maps we drove around an extra 15 minutes looking for a site that didn’t/doesn’t exist!! Staff at TRU also aware of the problem, stating numerous other guests arrived with the same complaint. (NOT good PR)
Breakfast - - was “so so”. No toppings for eggs. Regular coffee not refilled in a timely manner so only decaf available.
Breakfast was great. My kids loved the pancake machine, eggs were good, yogurt was delicious!
Mattresses were soft for my preference, but still comfy
El desayuno
Lo organizado que está el hotel
La pool súper limpia
Los pasillos espectacular
El silencio después de las 10
Parking accesible
Internet
Ek mini supermarket ❤️😁
Lo único que no me gustó fue el agua friiaaaa de la pool 😬
You changed my reservations without my authorization and still trying to charge me
Nothing
The location was really close enough to were im actually going, the room itself was clean.
The hallway carpet has an odor that wasn't too pleasant.
The cost of the room was a budget price and since it was budget don’t expect a lot of amenities
Overall the hotel was clean, trash seemed to pile up during the day and especially over the evening
This was the nicest hotel we've stayed in, in the Dells. The whole place was so clean and fresh especially the rooms. The Breakfast omlettes were amazing!
I like that the facility was very clean the staff was very friendly and very helpful they are also met all your needs
Very nice and clean and the location was great I will stay there again
we really enjoyed the location of it and how nice it was inside!
the pool was a bit cold. but other than that, it was great!
The location was perfect, gave us access to everything we needed. The staff was very friendly, loved the lobby, that was fun and inviting.
The beds and pillows were very uncomfortable, would have liked to have dresser drawers and bit more places to hang up and put away clothes, for only having 3 of us in the room for one night it was fine living out of our suitcases, but should be interesting when we do this for a whole weekend with 4 of us in September. The fridge could have been a bit bigger, hard to keep food we had leftover from dinner in there. The breakfast that was offered was not good, there weren't a lot of options to choose from, and the sausage and eggs were really rubbery and gross, the bagel and breads were all gone, and we got down there a little after 8am, so not sure if they don't refill those items, so it was disappointing, we ended up going else where for breakfast. Having breakfast included is usually one of our favorite parts and reason I book hotels, we like to save money where we can, and most times the breakfast is really good, but this was very underwhelming.
Loved the comfy bed! We did not try the breakfast but it smelled great! Every time we walked in or out we were greeted, which was AWESOME!!
The smell of oil in the elevator
The location was great. Staff was helpful. Bed was comfortable.
The breakfast was terrible. Plenty of staff but they were not efficient. Food kept running out. Room was small but sufficient. Cleanliness inside and outside needs improvement.
Service was very good.
I didn’t sleep comfortably. The bed pillows need to be replaced. No support at all and two of the pillows smelled of urine. I contacted the front desk and they provided me with replacements. The rooms looked clean, but I spilled some water on the floor and used a wash cloth to wipe it up and it was very dirty when I finished.
Breakfast, it just wasn't good.
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