The Cocoon Capsule Hotel

Hotels
7.8 (974 reviews)
No 21-2 & 21-3, JALAN PALAS HORIZON, PALAS HORIZON 39100, CAMERON HIGHLANDS, PAHANG DARUL MAKMUR. , Cameron Highlands , my

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Family rooms
Fax/photocopying
Tour desk
Non-smoking throughout
Street parking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cleanliness issues
Lack of amenities
Noise from outside

Categories

Cleanliness
6.58
Multiple mentions of unsanitary conditions, including pests and dirty bathrooms.
Service
8.75
Positive mentions of staff friendliness and helpfulness.
Location
8.99
Several reviews emphasized great strategic location.
Room Quality
7.54
Mixed reviews; while some found the rooms cozy, others noted issues with cleanliness.
Amenities
7.07
Basic amenities were mentioned; however, some lacked functionality like the hair dryer.
Value for Money
7.83
Generally viewed as decent value due to reasonable pricing.
Food and Beverage
8.08
Good breakfast and self-cooking options received positive feedback.
Overall Experience
7.55
The overall experience was somewhat positive but limited by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:58

Property Description

Unique Capsule Accommodation
Experience the comfort of our cozy capsules with free WiFi and a shared lounge.

Convenient Services
Enjoy our 24-hour front desk and tour organization services for a hassle-free stay.

Delicious Breakfast Options
Start your day with a tasty continental breakfast provided daily at our hotel.

Book now for an unforgettable stay at The Cocoon Capsule Hotel in Cameron Highlands!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 974 reviews
Cleanliness: 6.58
Service: 8.75
Location: 8.99
Room Quality: 7.54
Amenities: 7.07
Value for Money: 7.83
Food and Beverage: 8.08
Overall Experience: 7.55
S
Sulaiman • solo_traveller • my
8
2026-06-20 • via Nuitee
A
Azmizan • extended_group • my
8
2026-06-20 • via Nuitee
M
MOHD KHAIROOLNIZAM • couple • my
9
2026-06-18 • via Nuitee
F
Famille Messarra-Yang • family_with_children • ch
8
sympathique
Pros:

personnel un peu "a la masse" mais sympathique et finalement très aidant
excellent rapport qualité prix

2026-06-17 • via Nuitee
M
MOHAMED • solo_traveller • my
10
2026-06-17 • via Nuitee
L
Laakessh • extended_group • my
7
2026-06-14 • via Nuitee
E
Emy • extended_group • my
7
2026-06-11 • via Nuitee
M
Mohd Shidik • family_with_children • my
10
2026-06-09 • via Nuitee
N
NUR ADIRA SURAYA • family_with_children • my
8
2026-06-08 • via Nuitee
N
Nik • family_with_children • my
8
Saya berpuas hati dgn harga berpatutan👍
Pros:

Boleh tahan hotel..berdekatan tempat makan.. kedai runcit .. dan berdekatan funfair pada untuk anak2.. hotel pagi2 sediakan roti dan telur sebagai makanan ringan.
Cuma naik tangga tk sesuai la untuk ibu ayah
Kalau dtg berdua okay ..tapi kalau dtg family ibu ayah yg sakit lutut better ambil bilik tingkat bawah lah
So far semua okay ..

Cons:

Cuma Naik tangga je lah..sebb ad org tua

2026-06-08 • via Nuitee
D
Diyana • extended_group • my
10
2026-06-08 • via Nuitee
L
Lawan • couple • my
1
2026-06-07 • via Nuitee
K
karunaharan • family_with_children • my
8
Pros:

Nice view, very near to most of tourists attractions. Simple and super

2026-06-07 • via Nuitee
J
jaafar • solo_traveller • my
7
2026-06-06 • via Nuitee
• solo_traveller • my
8
Pros:

The room is spacious and comfortable..every staff's really friendly and very helpful..I will come here again..

2026-06-06 • via Nuitee
M
Mohd • solo_traveller • my
8
2026-06-06 • via Nuitee
M
Meco • family_with_children • my
3
2026-06-03 • via Nuitee
H
Haziq • family_with_children • my
7
Overall it is good
Pros:

There is no option for breakfast, so cannot comment much on this

Cons:

The water heater in the bathroom cant heat the water much, you need to slow down the water (turning the faucet just a little bit). Everything else is good. Additionally, the pantry was messy during our stay (it is a shared pantry)

2026-06-03 • via Nuitee
A
aris • solo_traveller • my
8
2026-06-03 • via Nuitee
A
Ainun Nadhirah • family_with_children • my
7
Pros:

Semua saya suka sbb selesa bilik luas, tandas pon bersih dan besar air pon kuat memang sangat selesa lahhh 😂 kawasan pon bersih dan sangat terjaga dengan apa yang saya lihat 😍 keluaraga saya wokey dan suka

Cons:

Semuanya wokey sahaja takde apa yang saya tidak suka 🙂 servis pon semua wokey jugak, terima kasih layan saya sekeluarga yeee 👍🏼 bilik pon selesa dan semuanya ada cuma water heater dalam bilik kalau boleh sediakan ☺️

2026-06-02 • via Nuitee