Hotel JADE

Hotels
8.6 (50 reviews)
hotel jade cerocahui s/n , Mesa Colorada , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.36
Several mentions of dirty rooms and specific issues like toenails and dead bugs on the floor.
Service
9.33
Consistently praised for being friendly and accommodating, with personal touches from the owners.
Location
9.37
Well-located central hotel, convenient for access to transport and nearby attractions.
Room Quality
8.32
Rooms are nicely decorated, generally comfortable, but some had issues like blocked balcony doors.
Amenities
8.35
Standard amenities available but lacking in certain toiletries; generally acceptable for hotel standards.
Value for Money
8.81
Good value for meals and excursions, despite some complaints about specific services.
Food and Beverage
9.36
Highly praised meals with excellent quality and reasonable pricing.
Overall Experience
8.93
Generally positive experiences with highlights on service and location, some issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:59

Property Description

Unique Capsule Accommodation
Hotel JADE in Mesa Colorada offers a unique stay experience with its capsule accommodation, perfect for solo travelers or small groups. Each capsule provides comfort and privacy, ensuring a restful night's sleep.

Family-Friendly Environment
With a focus on family rooms, Hotel JADE welcomes guests of all ages to enjoy a comfortable and convenient stay. The hotel's warm and inviting atmosphere creates a welcoming space for families to relax and make lasting memories.

Convenient Location
Situated in Mesa Colorada, Hotel JADE's prime location allows easy access to nearby attractions and amenities. Whether you're exploring the city or simply unwinding at the hotel, convenience is at your doorstep.

Book your stay at Hotel JADE now for a memorable and enjoyable experience in Mesa Colorada.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 50 reviews
Cleanliness: 6.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 8.93
W
Wendy • solo_traveller • mx
10
2026-06-03 • via Nuitee
J
Jessica • extended_group • mx
10
Great place to visit and lovely experience!
Pros:

Very cozy and convenient! Great ambient overall! Super friendly staff!

2026-04-14 • via Nuitee
J
Jose David • couple • mx
2
Pros:

El guía que nos llevó de tour.

Cons:

El hotel no esta cerca de la estación de tren.
Mandé mensajes para sincronizar mi llegada y no contestaron.
La señora que atiende ni sabía de mi reserva.
A veces no hay agua.

2026-04-05 • via Nuitee
S
Shelly • couple • ca
4
I would not stay there again.
Pros:

Property was centrally located.

Cons:

Hot water issues. No fan in our room and very hot during the day. We wanted to book tours through the owner but she was not to be trusted. Gave a price to one of our group in the phone prior to our visit. When we arrived the price was much higher. The price of meals increased from what we were quoted prior to arriving. Our group was blamed for empty beer cans and cigarette butts on the patio area. It was not us.

2026-03-30 • via Nuitee
W
Winkler • solo_traveller • mx
4
Pricing for meals was irregular.. it needed published written guidelines. Our room was spacious and had good hot water u
Pros:

Close to centre of the small town.

Cons:

It was quite run down and many of the rooms needed repairs and better hot water regulation.

2026-03-30 • via Nuitee
S
Sonia • family_with_children • mx
8
Pros:

El precio de los alimentos muy ricos y bastante razonable el costo. La atención de Beto y Francia es casi personalizado.

2026-03-12 • via Nuitee
R
Rodriguez • solo_traveller • mx
1
Cons:

Pésima atención y pésimo trato de la dueña

2026-02-25 • via Nuitee
G
GERARDO JOAQUIN • couple • mx
10
Pros:

El trato amable y servicial del personal

Cons:

Todo bien b

2026-02-22 • via Nuitee
F
Francis • couple • us
1
The room was as ice cold as the tasteless food served in the restaurant but coldest of all was the owner. I pull not go
Pros:

Location was good just off main plaza.

Cons:

Hard to know where to begin. We asked for a space heater which every other hotel had provided on this trip but were given a flimsy blanket. The room got down to 2 or 3 degrees centigrade at night. I am hardly ever cold but i was freezing there. My wife really suffered. The patio door did not close properly as it is out of square. The water was turned off completely each night. All the other guests I talked to complained about the coldness. One couple had booked two nights but was leaving after one. Then, to add insult to injury, just before leaving, the owner demanded almost 100 dollars for a tour her son had taken us on without telling us ahead of time that there was a fee.

2026-01-29 • via Nuitee
J
Juan Jaime • couple • mx
7
Pros:

La ubicación

Cons:

Lo pequeño de la habitación

2026-01-28 • via Nuitee
A
Arne • solo_traveller • be
9
Pros:

Warm host, great food and clean rooms at a nice location.
And the best dogs!

2026-01-26 • via Nuitee
G
Gabriel • couple • mx
9
2026-01-19 • via Nuitee
V
victor • couple • mx
10
Dsifrutando el frio invierno, la montaña y rica comida
Pros:

Nos gustó mucho el desayuno, muy bien atendidos, muy amables, el lugar agradable, así que no dudo en recomenarlo, limpio MUY BIEN

Cons:

En general me gustó todo

2026-01-04 • via Nuitee
M
MARIA ROSARIO • solo_traveller • es
10
Pros:

Todo muy bien y muy amables los propietarios del hotel.

2025-12-27 • via Nuitee
G
Gregorio • couple • es
10
Hotel recomendable
Pros:

Te traen y llevan a las estaciones de tren y bus de Bahoichivo. El restaurante tiene excelente comida. Ofrecen excursiones y la familia es muy amable.

Cons:

Particularmente eché de menos un calefactor en invierno.

2025-12-24 • via Nuitee
M
mark • solo_traveller • us
10
Pros:

Very comfortable family owned and operated intimate hotel with a restaurant, very nicely located on the town square. The owners were very welcoming and we felt like family. It helped me that the father speaks very good English. They also arranged multiple tours for us. Highly recommend.

2025-12-15 • via Nuitee
R
Rosaura • couple • mx
7
Los duenos del hotel son los MEJORES !!!!
Pros:

La atencion personalizada y muy amable de sus duenos

Cons:

Es poco lejos del tren, pero los admins del hotel son superbles-amables y van y te recogen y te llevan !! MUY recomeda

2025-12-15 • via Nuitee
R
Randall • couple • us
3
Worrisome not knowing what you will be charged for meals. No communication.
Pros:

Central to the city

Cons:

No information provided about meals, no processes for check in, just handed a key and told to sit for lunch upon arrival. No info about the cost of meals. Very very informal. Right away wanted us to sign up for tours, we declined, clearly he was not happy about this. When I insisted no to tours he walked away. Room was disgustingly dirty. Toenails on the floor, dead bugs on the floor. Water was shut off at 7pm. Tried to take an evening shower and nothing, no water. Toilet woudnt flush at night due to no water.

2025-12-15 • via Nuitee
R
Rose • solo_traveller • be
7
Very good location and ideal if one wants to explore the canyon.
Pros:

They provide free transfer from and to the train station. The hotel maybe doesn't look like in the pictures but the rooms are nicely decorated. The bed is very comfortable. There are plugs near the bed. The rooms on the ground floor have a balcony. The area is very quiet. The meals provided are very good and reasonably priced. The staf is nice and friendly. They organise interesting excursions at correct prices. The guides and drivers are very good. I had a problem in my room and the landlady offered a compensation which I appreciated..

Cons:

In my room (nr 4) the window door to the balcony was blocked so I could not enjoy the balcony nor air my room. As mentioned the landlady offered a compensation. The other rooms didn't have this problem. Unfortunately, there is no room service, not a problem if one stays for 1 or 2 nights but I stayed for 4 nights. The shower is fine but it can take a long time before the water gets hot.

2025-11-18 • via Nuitee
A
Alice • extended_group • fr
10
Pros:

Nous avons adoré découvrir ce village et nos hôtes étaient particulièrement gentils et attentifs, nous aimerions y retourner la prochaine fois !

2025-11-13 • via Nuitee