ホテル チャペルスイート 神戸 三宮 元町

Hotels
7.6 (119 reviews)
Chuo-ku Yamamoto dori 5-3-38 , Kobe , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Politeness of staff
Location convenience
Cons:
Additional fees
Cleanliness issues
Old furniture

Categories

Cleanliness
5.56
There were multiple mentions of cleanliness issues, particularly in terms of dust and bathroom conditions.
Service
9.03
Many reviews praised the politeness and helpfulness of the staff, indicating high service quality.
Location
8.57
Several reviews acknowledged the desired location of the hotel, noting it was convenient.
Room Quality
7.02
Reviews varied, with mentions of spaciousness but also some issues with old furniture and cleanliness.
Amenities
7.05
Some positive mentions, but complaints about lacking items and issues with amenities like temperature control were noted.
Value for Money
8.01
Generally seen as good value, but concerns about additional fees were raised.
Food and Beverage
7.06
The breakfast options received mixed reviews, with some positive mentions and some disappointments.
Overall Experience
8.53
Overall, guests had a good experience, despite some individual issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:22

Property Description

Unique Love Hotel Experience
Hotel Chapel Sweet offers a vibrant and romantic atmosphere for adults, featuring colorful decors and a relaxing spa bath. The perfect getaway for couples looking to unwind and reconnect.

Convenient Amenities
Enjoy complimentary Wi-Fi, free Continental breakfast, and 24-hour reception services. The air-conditioned rooms are elegantly designed with modern amenities, including flat-screen TVs, cozy seating areas, and luxurious toiletries in the bathrooms.

Delicious Dining Options
Indulge in a variety of pastries, ice-creams, and light meals available for room service. Start your day right with a breakfast served in the privacy of your guestroom or request it by 05:00 for an early morning treat.

Experience luxury and comfort at Hotel Chapel Sweet. Book now for an unforgettable stay.

Important information:

This is an adult only hotel. Guests must be 18 years or older to stay. This hotel is not intended for families.

Bookings are only guaranteed until 23:00. Guests arriving later cannot be accommodated, and the full room fee will be charged.

The full amount of the reservation must be paid at check-in. The property does not offer early check-in.

Guests will have to change rooms every 2 nights. Please note there is no daily maid service for guests staying more than 1 night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 119 reviews
Cleanliness: 5.56
Service: 9.03
Location: 8.57
Room Quality: 7.02
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 8.53
H
Hiroomi • solo_traveller • jp
4
Cons:

大人ホテルじゃん

2026-07-15 • via Nuitee
H
hyoga • solo_traveller • jp
7
Pros:

電子レンジがなかった

2026-07-13 • via Nuitee
L
Lea • couple • fr
10
2026-07-06 • via Nuitee
西山 • solo_traveller • jp
7
2026-07-05 • via Nuitee
B
Ben • couple • jp
10
2026-06-29 • via Nuitee
H
Herman • family_with_children • jp
6
2026-06-21 • via Nuitee
M
Mie • couple • jp
2
行きたい所に近いだけ もう行きません 気分が落ち込むホテル
Pros:

行きたい所に近かった所

Cons:

暗い ラブホ感満載で 不潔
フロントのおばさんが、本当に威張ってて怖かった
いつもあんな感じで機嫌が悪いのですかね

2026-06-21 • via Nuitee
C
Chin-Chueh • couple • tw
7
Pros:

價格、備品

Cons:

一直有煙味飄出

2026-06-16 • via Nuitee
T
THANH HUYEN • family_with_children • jp
6
2026-06-15 • via Nuitee
T
Thao • couple • vn
9
Wonderful facility - full equipped and message products as a plus!!! Free parfait, free breakfast with coffee being brou
Pros:

It was the facility which covers all customer needs

Cons:

Late check in - 6pm

2026-06-12 • via Nuitee
龍亮 • couple • jp
1
Pros:

リーズナブル
清潔

Cons:

クーラーの異音
朝食のクオリティ　　レパートリー

2026-06-07 • via Nuitee
R
RIYOMA • couple • jp
10
Pros:

パフェが最高でアミューズメントが豊富で最高でした

2026-06-01 • via Nuitee
F
FUJITA • solo_traveller • jp
7
2026-05-23 • via Nuitee
M
Masaaki • solo_traveller • jp
5
2026-05-21 • via Nuitee
H
haruno • couple • jp
7
2026-05-14 • via Nuitee
長谷川 • couple • jp
7
2026-05-13 • via Nuitee
O
Osamu • couple • jp
7
2026-05-13 • via Nuitee
T
Toya • couple • jp
10
2026-05-12 • via Nuitee
K
Kazuki • couple • jp
10
2026-05-10 • via Nuitee
W
Wataru • couple • jp
3
よく使ってるが今回は不満
Pros:

立地が便利

Cons:

浴室の排水口が詰まっていて浴槽の湯を捨てると溢れてきた。　以前も同じ部屋かどうかわかりませんが詰まっていて溢れた。

2026-05-07 • via Nuitee