Gran Customa Isezakicho

Hotels
7.8 (1583 reviews)
Naka-ku Chojamachi 7-115 , Yokohama , jp
+81 45-315-7272

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good value for money
Friendly staff
Tasty food options
Cons:
Cleanliness issues
Noisy guests

Categories

Cleanliness
6.38
Some reviews mentioned a lack of cleanliness in the bathrooms and concerns about towels.
Service
8.35
Staff was welcoming, helpful, and provided nice interactions.
Location
8.39
Well-located with good access and nearby amenities.
Room Quality
6.84
Capsule layout was decent, but some discomfort with mattresses was noted.
Amenities
7.87
Great amenities like a big bath and 24-hour free curry, though some features like the locker system confused guests.
Value for Money
8.33
Good pricing for the services offered, considered high cost performance by many guests.
Food and Beverage
7.88
Food quality was praised, particularly the curry, with some complaints about dining space.
Overall Experience
8.35
Guests generally had a positive experience, enjoying the stay and planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:09

Property Description

Modern Capsule Accommodation
Gran Customa Isezakicho in Yokohama offers a unique stay in modern capsule rooms. Each air-conditioned room is equipped with a TV, kettle, and complimentary slippers and toiletries for your convenience.

Convenient Amenities
Enjoy the on-site restaurant and the 24-hour front desk available to assist you during your stay.

Nearby Attractions
Explore Yokohama Marine Tower just 1.9 km away or visit Sankeien, which is 3.9 km from the property. With Tokyo Haneda International Airport only 18 km away, Gran Customa Isezakicho is the perfect choice for your stay in Yokohama.

Book now for an unforgettable experience at Gran Customa Isezakicho!

Important information:

Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.
Please note that late check-in is unavailable at this property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1583 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.39
Room Quality: 6.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.35
Y
Yoshitaka • solo_traveller • jp
8
2026-07-25 • via Nuitee
O
oono • solo_traveller • jp
6
2026-07-25 • via Nuitee
M
Masaki • solo_traveller • jp
10
満足です。
Pros:

スタッフの対応が素早く的確ですばらしかった。

Cons:

強いて言えば歯ブラシとカミソリをフロントだけでなく浴場にも置いてほしい。

2026-07-24 • via Nuitee
S
SHUNSUKE • solo_traveller • jp
5
2026-07-23 • via Nuitee
Y
Yoshiharu • extended_group • jp
9
2026-07-20 • via Nuitee
T
tadashi • solo_traveller • jp
8
2026-07-20 • via Nuitee
A
ayato • solo_traveller • jp
9
良い
Pros:

立地が良い、カレーなど食べられる。漫画も読める

Cons:

冷房が効きすぎていた。施設全体なのでこちらではどうこうできない。

2026-07-19 • via Nuitee
すぅ • solo_traveller • jp
8
2026-07-17 • via Nuitee
埼玉県民 • solo_traveller • jp
9
Pros:

全体的にキレイで、アメニティも揃っていて、
カレー食べ放題、大浴場ありという点などで、快適だった。

Cons:

土足厳禁であるのにも関わらず、靴のまま入ってくる客もいるので

土足厳禁スペースをわかりやすくしたり、
2回に下駄箱を作るなどしたほうがより清潔だと思った。

2026-07-15 • via Nuitee
O
ohtsu • solo_traveller • jp
6
Pros:

清潔感じ

Cons:

ちょっと冷房が強い

2026-07-14 • via Nuitee
A
András • solo_traveller • hu
10
2026-07-13 • via Nuitee
T
Takumi • solo_traveller • jp
7
Pros:

安い
カレーが美味しい

Cons:

大浴場がやや汚かった
カプセル内が暑い

2026-07-13 • via Nuitee
T
tokoro • solo_traveller • jp
7
良かった
Pros:

スタッフは丁寧に対応してくれた

Cons:

靴箱の匂いが臭い

2026-07-12 • via Nuitee
尚 • solo_traveller • jp
8
良かった
Pros:

きれい、大浴場がある、カレー食べ放題

Cons:

エレベーターが1機のみ

2026-07-10 • via Nuitee
A
asami • couple • jp
8
2026-07-10 • via Nuitee
西田 • solo_traveller • jp
10
楽しかったでーす
Pros:

カレーおいしい
スタッフやさしい
まちにちかい
安い

Cons:

ルーム内に電気のオンオフがあればなおいいと思います。

2026-07-09 • via Nuitee
天竹 • solo_traveller • jp
8
Pros:

ロケーションと価格が良かったです。
カレー食べ放題も魅力の1つですね。

Cons:

ロッカー周辺が込み合いやすいところ

2026-07-07 • via Nuitee
S
Saki • solo_traveller • jp
8
2026-07-07 • via Nuitee
剣崎 • solo_traveller • jp
7
2026-07-06 • via Nuitee
L
LIU • solo_traveller • tw
8
2026-07-05 • via Nuitee