Smart Stay SHIZUKU Ueno Ekimae

Hotels
8.2 (2602 reviews)
Taito-ku Ueno 2-13-11 , Tokyo , JP
+81 3-6284-4414

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Good location
Clean and quiet facilities
Good value for money
Cons:
Small room size
Unpleasant room temperature
Paid breakfast

Categories

Cleanliness
7.7
Some reviews mentioned cleanliness positively, but concerns about room temperature impact perception.
Service
8.7
Generally positive feedback on staff patience and assistance.
Location
8.7
Multiple reviews highlight the convenience of the location near Ueno station.
Room Quality
7.2
Reports of the capsule being tight and difficult to change in.
Amenities
8.2
Positive mentions of onsen and cleanliness, but some complaints about temperature of facilities.
Value for Money
8.7
Overall good value for the price regarding services offered.
Food and Beverage
7.7
The breakfast fee was highlighted as a downside.
Overall Experience
8.7
Many guests express a wish to return, indicating positive overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:32

Property Description

Central Location in Tokyo
Smart Stay SHIZUKU Ueno Ekimae offers a prime location in the heart of Tokyo, with key attractions like Ueno Royal Museum and Shinobazunoike Bentendo Temple just steps away.

Comfortable and Convenient Amenities
Enjoy air-conditioned rooms, free WiFi, a shared lounge, and an on-site restaurant. The hotel also features a sauna, 24-hour front desk, flat-screen TVs, and safety deposit boxes in each room.

Nearby Attractions and Accessibility
Explore Saigo Takamori Statue, Shitamachi Museum, and Atre Ueno Shopping Mall within walking distance. With Tokyo Haneda Airport just 22 km away, travel convenience is guaranteed.

Book your stay at Smart Stay SHIZUKU Ueno Ekimae for a memorable Tokyo experience!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 2602 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
V
Valentina • solo_traveller • it
8
2026-09-19 • via Nuitee
C
Calvin • solo_traveller • de
10
2026-09-18 • via Nuitee
P
Place • solo_traveller • us
10
2026-09-18 • via Nuitee
M
masami • solo_traveller • jp
10
最高
Pros:

駅チカで何度も利用させてもらってます

2026-09-17 • via Nuitee
T
Takeshi • solo_traveller • jp
10
2026-09-15 • via Nuitee
A
ami • solo_traveller • jp
10
Pros:

カプセルホテルで安いが、大浴場、サウナ付きでお得。
歯ブラシ、コットン、乳液などのアメニティーも大変充実。他のカプセルホテルよりも1000円ほど高いが、また行くと思う。

Cons:

特になし

2026-09-14 • via Nuitee
G
guy • solo_traveller • il
10
Pros:

הכל מעולה.

Cons:

בגלל שזה מקום מצויין הוא מלא גם באנשים נוחרים

2026-09-11 • via Nuitee
N
Naoyuki • extended_group • jp
10
2026-09-09 • via Nuitee
R
Rubio • solo_traveller • us
10
Best value, comfortable and clean and convenient. Public bath was the best. Can’t beat the price.
Pros:

Location, price, cleanliness, public bath and amenities. They provided all the things you need in onsen and women's bathroom area. Ear plugs,Toothpaste and brush, hairbrush, lotions, shampoo, conditioner, hair dryer and plenty of lockers and seats to work on hair and face. Capsule is clean, safe. Lots of bathrooms and had laundry in women’s area. I stayed in August and there were many fans in capsule area so temp and ventilation felt great.

Cons:

Bed was a little hard. between 10 am - 4 pm, you can't access the capsule. But that's ok because it's peak sightseeing time.

2026-09-06 • via Nuitee
Y
yuzo • solo_traveller • jp
9
期待を裏切りません。機会が有ればまた利用します。
2026-09-06 • via Nuitee
S
shin huey • solo_traveller • tw
8
Pros:

位置 床鋪

2026-09-05 • via Nuitee
N
Natalie • solo_traveller • us
1
2026-09-04 • via Nuitee
L
Liu • solo_traveller • tw
9
Pros:

泡完湯外面有牛奶的販賣機，很懂

2026-09-04 • via Nuitee
K
Koichi • solo_traveller • jp
9
連泊に向く荷物の管理がしやすいカプセル
Pros:

カプセルルームに鍵付きの荷物入れがあったのが非常に助かりました。連泊だったので入浴や外出の度にいちいちロッカー室を行き来する手間がなく快適に過ごせました。

Cons:

男性トイレの個室で便座がアルコール消毒出来なかったこと。もう終了されたサービスかもしれないがそこだけは残念でした。

2026-09-04 • via Nuitee
辜美女 • solo_traveller • tw
8
2026-09-02 • via Nuitee
健太郎 • solo_traveller • jp
8
2026-08-31 • via Nuitee
H
Hanliong D. • solo_traveller • us
8
The location is very convenient to the train station and also to Keisei train to the airport.
Pros:

Location and the community room with comfortable chairs to watch the TV and relaxing.

2026-08-31 • via Nuitee
K
Kim515 • solo_traveller • au
2
Won't be back!
Pros:

The only thing I like is location.

Cons:

I booked two night stay, intended to check out early (4pm the next day, to go to the airport). However, on the next day, everyone was asked to vacate the room (from 10am-4pm ) for cleaning purpose. Hence, I was forced to checked out at about 10am. Not fair. This policy should be made clear by the hotel and booking.com.

2026-08-29 • via Nuitee
M
MAO-CHIEH • extended_group • de
8
是一個CP值高的舒適選擇
Pros:

交通方便、三溫暖盥洗設備、客床舒適

2026-08-27 • via Nuitee
C
Ching Wah • solo_traveller • au
7
2026-08-26 • via Nuitee