Smart Stay SHIZUKU Ueno Ekimae

Hotels
8.2 (2602 reviews)
Taito-ku Ueno 2-13-11 , Tokyo , JP
+81 3-6284-4414

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Clean and quiet facilities
Good value for money
Cons:
Small room size
Unpleasant room temperature
Paid breakfast

Categories

Cleanliness
7.7
Some reviews mentioned cleanliness positively, but concerns about room temperature impact perception.
Service
8.7
Generally positive feedback on staff patience and assistance.
Location
8.7
Multiple reviews highlight the convenience of the location near Ueno station.
Room Quality
7.2
Reports of the capsule being tight and difficult to change in.
Amenities
8.2
Positive mentions of onsen and cleanliness, but some complaints about temperature of facilities.
Value for Money
8.7
Overall good value for the price regarding services offered.
Food and Beverage
7.7
The breakfast fee was highlighted as a downside.
Overall Experience
8.7
Many guests express a wish to return, indicating positive overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:32

Property Description

Central Location in Tokyo
Smart Stay SHIZUKU Ueno Ekimae offers a prime location in the heart of Tokyo, with key attractions like Ueno Royal Museum and Shinobazunoike Bentendo Temple just steps away.

Comfortable and Convenient Amenities
Enjoy air-conditioned rooms, free WiFi, a shared lounge, and an on-site restaurant. The hotel also features a sauna, 24-hour front desk, flat-screen TVs, and safety deposit boxes in each room.

Nearby Attractions and Accessibility
Explore Saigo Takamori Statue, Shitamachi Museum, and Atre Ueno Shopping Mall within walking distance. With Tokyo Haneda Airport just 22 km away, travel convenience is guaranteed.

Book your stay at Smart Stay SHIZUKU Ueno Ekimae for a memorable Tokyo experience!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 2602 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
M
MASAHIRO • solo_traveller • jp
7
2026-11-07 • via Nuitee
E
Elayna Ah Puck • solo_traveller • us
10
2026-11-07 • via Nuitee
K
kouji • solo_traveller • jp
10
大変良かった。
2026-11-06 • via Nuitee
A
Andrés • solo_traveller • mx
8
2026-11-06 • via Nuitee
K
kouji • solo_traveller • jp
10
よかった。
2026-11-05 • via Nuitee
K
Kuniya • solo_traveller • jp
8
2026-11-05 • via Nuitee
L
Lapointe • solo_traveller • ca
10
2026-11-03 • via Nuitee
石井潤二 • solo_traveller • jp
5
2026-11-02 • via Nuitee
V
Valentina • solo_traveller • it
10
2026-10-28 • via Nuitee
高橋 • solo_traveller • jp
10
2026-10-26 • via Nuitee
A
akira • solo_traveller • jp
7
快適に過ごせるカプセルホテル
Pros:

サウナと大浴場
漫画が多いので時間潰しが出来る

Cons:

無料であれば､紙スリッパは入り口付近にあると便利だと思います

2026-10-25 • via Nuitee
J
Josh • solo_traveller • ca
9
2026-10-25 • via Nuitee
D
Debby • solo_traveller • nl
7
Ik zou waarschijnlijk nog een keer boeken als ik weer in Tokyo ben.
Pros:

Alle amenities die je nodig hebt om te overnachten is er, je hoeft je koffer niet te openen om iets te pakken, bewijs van spreken.

Cons:

Dit is voor de eerste keer dat ik bij zo’n hotel slaap. Je hoort alles wat buiten je “capsule” gebeurt.
Als je een lichte slaper bent zou ik deze vorm van een hotel sterk afraden.

2026-10-24 • via Nuitee
S
shuichi • solo_traveller • jp
10
Pros:

チェックイン、アウトのスタッフの対応が笑顔で親切

2026-10-21 • via Nuitee
N
Nakata • solo_traveller • jp
8
2026-10-19 • via Nuitee
H
HIRAGA • solo_traveller • jp
5
人の動線が悪い
Pros:

お風呂

Cons:

通路やエレベーター前が荷物だらけ。
エレベーター移動が時間かかり過ぎる。
外に出るだけが、全ての受付が終わってからになるので20分くらい待たされた。

2026-10-18 • via Nuitee
S
Seth • solo_traveller • us
7
Pros:

Great location

2026-10-17 • via Nuitee
山崎 • solo_traveller • jp
8
Pros:

基本的には綺麗でお風呂も満足！アメニティもあったし洗濯機もあり良かった

Cons:

扇風機が埃まみれ

2026-10-15 • via Nuitee
T
Takeda • solo_traveller • jp
8
2026-10-14 • via Nuitee
S
sayo • solo_traveller • us
9
Pros:

Free slippers are nice. Excellent location.

Cons:

Wallpaper in washing area was old and dirty

2026-10-13 • via Nuitee