CAPS LOCK Future Hotel

Hotels
8.6 (201 reviews)
г.Нур-Султан, ул.Кунаева д.29/1 , Astana , kz

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable pricing
Cons:
Noise issues
Cleanliness not up to standard
Ventilation problems

Categories

Cleanliness
7.73
Some reviews mentioned cleanliness issues such as dirty bedding and the need for general cleaning.
Service
9.2
Several reviews praised the friendly and helpful staff, particularly highlighting the positive interaction with receptionists.
Location
9.24
Guests appreciated the central location of the hostel, making it easy to access attractions.
Room Quality
7.69
Reviews indicated issues with ventilation, noise, and overall comfort during the stay.
Amenities
8.72
General positive feedback on available amenities, but some mentioned the need for better maintenance.
Value for Money
8.68
Overall considered good value for the central location and price.
Food and Beverage
8.73
Not specifically mentioned, assigned standard quality for this hotel tier.
Overall Experience
8.8
Despite some issues, most guests had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:21

Property Description

Modern Capsule Accommodation
Located in the heart of Astana, CAPS LOCK Future Hotel offers a unique stay experience with futuristic capsule rooms. Guests can enjoy the convenience of a shared kitchen and lounge, as well as complimentary WiFi throughout the property.

Comfort and Convenience
Each capsule room is equipped with a TV, kitchen, safety deposit box, and stunning city views. The hotel provides bed linen and towels for a hassle-free stay.

Prime Location
Situated near major attractions like Bayterek Monument and Ak Orda Presidential Palace, our hotel is the perfect choice for travelers interested in exploring the city. With multilingual staff at the reception, guests can feel at ease during their stay.

Experience innovation and comfort at CAPS LOCK Future Hotel. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 201 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
A
Alexandre • solo_traveller • br
10
Pros:

Its facilities, decoration, location. Used both types of capsules, on my arrival in Astana a double bed with toilet and on my departure after arriving from Baikonur a single capsule.

2026-07-20 • via Nuitee
Жұмабек • couple • kz
3
2026-07-19 • via Nuitee
I
Ilya • solo_traveller • kz
9
2026-07-18 • via Nuitee
Шалкар • solo_traveller • kz
10
Pros:

Хороший хостел, чисто и свежо, ресепшн приветливые и ответственные. Цена недорогая, пример другим хостелам в Казахстане.

2026-07-14 • via Nuitee
Саяжан • couple • kz
4
Pros:

Местоположение

Cons:

Везде было душно! Нам предоставили дополнительный кондиционер, но все равно без окна было неудобно

2026-07-13 • via Nuitee
P
Pasha • solo_traveller • ir
3
2026-07-10 • via Nuitee
V
Vladimir • solo_traveller • kz
6
Pros:

Топовое местоположение и цены

Cons:

(в двуместных жарко) а в обычных капсулах общих нет - забавно когда платишь больше а получаешь хуже

2026-07-07 • via Nuitee
M
Matthew • solo_traveller • au
9
2026-07-06 • via Nuitee
M
Maciej • solo_traveller • pl
6
2026-07-05 • via Nuitee
Кәрібай • solo_traveller • kz
10
2026-06-30 • via Nuitee
M
Meryem Tugba • solo_traveller • de
3
There are cheaper and better options around Astana. No recommendation
Pros:

The location was good.

Cons:

Consoles of the capsules are broken (sockets wobbly, AC not working, lights unintentionally are turning on and off when you move), mattress is thin and therefore very uncomfortable to sleep. I had to put my blanket underneath to not feel the bottom of the bed. It was very hot in the rooms. It’s not soundproof at all as the hallway is connected to the entrance. There were 7 or 8 unsupervised kids running around in the hallways screaming up until past midnight. Staff didn’t bother to intervene even when I asked them to take control of the situation two nights in a row. They said they are not responsible. Then who is? What are kids doing in a hostel? The kitchen is very dirty. Nobody is cleaning their dishes. The bathroom needs a lot of fixing. Shower hoses are leaking therefore barely water pressure. Several of the sinks are broken and unusable.

2026-06-29 • via Nuitee
A
Aghayev • solo_traveller • az
10
2026-06-28 • via Nuitee
M
Mark Ben • solo_traveller • au
9
2026-06-28 • via Nuitee
A
Anel • solo_traveller • kz
10
2026-06-28 • via Nuitee
P
petersen • solo_traveller • za
3
Not good value and poor service
Pros:

Not much

Cons:

No access to tv even though it was included, air-conditioned was not available 😢 making me sick.

2026-06-25 • via Nuitee
C
CUMA • solo_traveller • tr
5
2026-06-23 • via Nuitee
D
Dias • solo_traveller • kz
6
Pros:

Хорошее расположение. Отличный и вежливый персонал, по всем вопросам старались оказать помощь. В номере, как и в самой гостинице было тихо и спокойно.

Cons:

В двухместном номере с 1 кроватью и душем было крайне душно, хотя погода была всего 25 градусов. В номере есть вентилятор, но он не сильно спасает, т.к. нет нормальной продуманной вентиляции. Не советую, если вы не переносите духоту. Двум людям в этом номере, я думаю, пришлось бы ещё тяжелее. За другие типы номеров или капсулы сказать ничего не могу, может быть в них ситуация лучше.

Так же кровать с постельным бельём были не самые чистые, нашёл чужие волосы и чувствовал неприятный запах.

2026-06-11 • via Nuitee
D
DINESH KUMAR • solo_traveller • in
10
A wonderful hostel having convinient public transportation near by and buses at right door step.
Pros:

It is hostel providing independent small cozy room .

Cons:

Like all

2026-06-11 • via Nuitee
H
Hannah • solo_traveller • fr
4
Pros:

L’emplacement

Cons:

J’avais réservée une capsule/chambre double à un peu plus de 30€/min
Je suis arrivée à 11h, j’ai dû payer pour laisser ma valise pendant que j’allais manger en attendant l’heure du check-in. Ce n’est pas tant pour le prix, mais c’est le principe.

J’ai trouvé une brosse à dent usagée derrière mon lavabo

La couverture pour un lit double est une couverture 1 personne

Peu de luminosité dans la chambre (comparé à la photo)

Il y avait des travaux qui étaient réalisés à 23h dans une pièce à côté de ma chambre, lorsque j’en ai informé la personne à l’accueil, il est allé parler aux employées qui effectuaient des travaux, qui n’avaient pas l’intention d’arrêter malgré l’heure.

J’ai réussi à m’endormir, j’ai été de nouveau réveillée à 1h30 par ces travaux. Qui touchaient manifestement à leur fin. Car quelqu’un a sonné à ma porte, puis il n’y a plus eu de bruit avant 7-8h du matin.

J’avais pris cette chambre exprès pour me reposer avant de rentrer en France, j’ai fini plus fatiguée que jamais.

2026-06-06 • via Nuitee
A
Alexander • solo_traveller • au
7
Pros:

Good location and price

Cons:

- Some staff were rude (not all)
- Charging money to store bags after check out felt impersonal

2026-06-05 • via Nuitee