Résidences Université du Québec

Hotels
9 (1115 reviews)
480 de la Chapelle, , Quebec City , ca

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Comfortable rooms
Cons:
Some cleanliness issues
Minor amenities functionality concerns

Categories

Cleanliness
8.25
Some reviews indicated the apartment was a little dirty and mentioned a strong cleaning agent smell.
Service
9.75
Staff is described as friendly and helpful in several reviews.
Location
9.25
Multiple reviews praised the excellent and central location for access to attractions.
Room Quality
9.25
Many reviews noted that the rooms were comfortable and well-equipped.
Amenities
8.75
Kitchenette and other features received positive comments, with minor notes on functionality.
Value for Money
9.25
Guests felt the price was fair given the location and quality of service.
Food and Beverage
8.25
Limited comments on food availability, only basics mentioned; hence rated slightly lower.
Overall Experience
9.25
Overall, guests expressed a high satisfaction level, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:36

Property Description

Modern Comforts and Prime Location
Located in the heart of Quebec City, Résidences Université du Québec provides a modern and comfortable stay with free WiFi and a charming garden.

Convenient Amenities
Each guest room is equipped with essential amenities such as air conditioning, a fridge, and a coffee machine, ensuring a convenient and pleasant stay for all guests.

Nearby Attractions
Explore the city effortlessly as the property is close to popular attractions like Fairmont Le Chateau Frontenac and Quartier du Petit Champlain, making it the ideal choice for travelers looking to immerse themselves in the beauty of Quebec City.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Résidences Université du Québec now!

Important information:

Please note, guests will need to get their key from a safety deposit box located at the entrance of Édifice Fleurie, 480 de la Chapelle Street. Instructions will be sent via email 1 week before arrival.

Please note, this property does not accept AMEX as a form of payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CAD 25 per person per night when using an available cot.
    Children up to and including 11 years old stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1115 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
A
Alfons von S. couple be
8
Perfect choice for families visiting Québec City
Pros:

Our room was very spacious. Rather than a standard hotel room, it was a studio apartment with a fully equipped kitchen, a dining table, a sofa, a comfortable bed, and a large bathroom. Everything was modern, spotless, and well organized.
It was especially comfortable for us, as we were travelling with our three-year-old son. There was plenty of space for all three of us, including his travel cot.
The hotel is not located in the heart of Old Québec, but it is in a convenient location: close to the train station and about a 20-minute walk from the historic centre. We also made use of the hotel's laundry facilities, which were excellent and very convenient during our trip.

Cons:

The only downside was the refrigerator, which was extremely noisy. Falling asleep wasn't always easy because of the constant humming. Unfortunately, it was much louder than expected.

2026-07-24 via Nuitee
R
Raeann couple us
9
Great option to stay in Quebec City in a university apartment! Everything we needed to make a perfect stay.
Pros:

Amenities and overall facilities were great. Very clean. Bed was comfortable. Plenty of towels. Kitchen amenities were basic, enough to heat up food but somewhat limited on supplies, but we didn’t plan on cooking! Nice option having 2 types of coffee makers, drip and keurig. Quiet building. Discount parking option was appreciated.
Many restaurants, pub and grocery options within a few blocks.
Would definitely stay here again.

Cons:

Loved having AC as it was hot in July week we were there. AC unit noisy to sleep at night but we just used the fan and that worked out fine.
One thing to consider is location is at low point below the major attractions, so all up-hill walk (only 20-25 min) unless you take your car. There are buses and we used Lyft one day.
As others mentioned, sadly some homeless in the area but we never felt unsafe. We would still stay here again.

2026-07-24 via Nuitee
D
Danielle couple ca
8
2026-07-23 via Nuitee
M
Marina ROGER-BEGHIN solo_traveller fr
9
Incroyable !
Pros:

Emplacement idéal proche commerces et des transports ainsi que de la vieille ville

Cons:

Une précision sur l'utilisation des machines à laver

2026-07-20 via Nuitee
I
Isabella solo_traveller pt
8
2026-07-20 via Nuitee
A
ABOULKACIM couple ca
9
2026-07-19 via Nuitee
I
isabelle couple fr
8
2026-07-18 via Nuitee
O
Ophélie couple ca
10
Parfait!
Pros:

Le stationnement à rabais à proximité. La chambre était entièrement équipée pour la cuisine. Le réseau fonctionnait très bien et il y avait de l’air climatisé.

2026-07-17 via Nuitee
L
LAUMOLINA solo_traveller co
10
El apartamento perfecto para sentirse como en casa
Pros:

Fue una experiencia sumamente completa y maravillosa. El apartamento es bellísimo, muy espacioso, excelentemente distribuido y con todo lo necesario para vivir cómodamente (cama, sala, comedor, baño y cocina equipada, con lindos detalles como utensilios y café de cortesía). Además, cuenta con supermercados y tiendas de barrio muy cerca, lo que hizo que cocinar fuera facilísimo. Todo el proceso de check-in y check-out mediante indicaciones fue sumamente claro y fácil de interpretar; y aunque no hay recepción presencial constante, la comunicación a través de Booking fue excelente, con alertas y acompañamiento continuo que te hacen sentir respaldado en todo momento.

Cons:

¡Nada! Todo estuvo absolutamente perfecto y superó mis expectativas.

2026-07-14 via Nuitee
I
Insha solo_traveller ca
9
Pros:

Nice studio, great staff .

Cons:

Poor information regarding parking location. Parking lot machines very complicated and rude staff, eventually paid more than required.

2026-07-13 via Nuitee
E
Elise1 solo_traveller ca
10
Bel emplacement, parfait pour passer quelques jours à Québec
Pros:

J'aime toujours profiter des résidences universitaires l'été pour voyager, c'est abordable, mais super confortable et bien pensé. J'ai pu faire du télétravail et profiter de certains de mes endroits préférés de Québec!

Cons:

L'air climatisé était assez bruyant, heureusement que j'avais des bouchons pour dormir la nuit.

2026-07-12 via Nuitee
E
Ester solo_traveller es
10
Recomendable
Pros:

El apartamento era espacioso y tenía de todo. Estaba muy bien ubicado. Fue muy fácil acceder con la ayuda de las instrucciones remitidas por el personal.

2026-07-12 via Nuitee
S
Steven couple us
7
Good value.
Pros:

Spaciousness

Cons:

The air conditioner ran nonstop to keep it cool, and it was quite noisy.

2026-07-11 via Nuitee
A
amadeo solo_traveller es
8
2026-07-11 via Nuitee
T
Tingyi solo_traveller ca
9
A lovely studio to stay
Pros:

Great location, cleanliness, facilities, super friendly staff

Cons:

The aircon was a bit too loud, so we turned it off on the second night, and it was not hot at all.

2026-07-10 via Nuitee
M
Milan couple ca
8
2026-07-09 via Nuitee
M
Marcello solo_traveller fr
8
Pros:

L'espace du logement, proche du centre en vélo électrique ou transports publics

Cons:

--

2026-07-09 via Nuitee
Y
Yujun solo_traveller ca
9
Pros:

location and the room

2026-07-09 via Nuitee
M
Marie-Ange solo_traveller fr
10
2026-07-09 via Nuitee
A
ALEXA XIMENA solo_traveller co
10
Muuuy recomendado!
Pros:

Ubicación, limpieza, seguridad, tranquilidad.
Tenía todas las cosas que necesitaba y más de lo que me quedó tiempo de usar. El personal que nos atendió fue muy cortés, amable y paciente con nosotros.

2026-07-08 via Nuitee