BAMBOO GARDEN 新横浜leisure and business

Hotels
8.6 (179 reviews)
Kohoku-ku Shinyokohama 1-11-12 , Yokohama , jp

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good amenities
Value for money
Cons:
Location difficulties
Cleanliness concerns

Categories

Cleanliness
8.09
Some concerns about cleanliness noted, but overall satisfactory.
Service
8.86
Generally positive comments on staff interactions and support.
Location
8.4
Some guests found it difficult to locate, yet still fairly accessible.
Room Quality
8.75
Rooms were described as spacious and comfortable.
Amenities
8.68
Complimentary drinks and other amenities received positive remarks.
Value for Money
8.54
Guests felt they received good value considering the pricing.
Food and Beverage
8.79
Positive comments about the availability and quality of drinks.
Overall Experience
8.66
Overall a pleasant stay with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:38

Property Description

Luxurious Rooms with Modern Amenities

Indulge in comfort and style at BAMBOO GARDEN 新横浜 Adult Only -The old name is REFTEL-. Each room is thoughtfully designed and equipped with a flat-screen TV, private bathroom with complimentary toiletries, and a convenient microwave for your use.

Convenient Location for Exploring

Located in Yokohama, our hotel is near must-visit attractions such as Shinyokohama Raumen Museum and Nissan Stadium. Explore the city with ease and make the most of your stay.

Exceptional Service and 24-Hour Assistance

Enjoy a seamless experience with our 24-hour front desk always ready to assist you. Whether you need local recommendations or any other help, our dedicated staff is here to ensure your stay is memorable.

Book now and experience the perfect blend of comfort and convenience at BAMBOO GARDEN 新横浜 Adult Only -The old name is REFTEL-.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 179 reviews
Cleanliness: 8.09
Service: 8.86
Location: 8.4
Room Quality: 8.75
Amenities: 8.68
Value for Money: 8.54
Food and Beverage: 8.79
Overall Experience: 8.66
S
SHUNTARO • couple • jp
10
2026-07-24 • via Nuitee
T
TAKUMU • couple • jp
10
最高の息抜き
Pros:

清潔感とアメニティ、サービス全般的に良かった。

Cons:

特になし

2026-07-21 • via Nuitee
きぃ • solo_traveller • jp
9
2026-07-19 • via Nuitee
S
Shiho • solo_traveller • jp
10
2026-07-18 • via Nuitee
S
SHOTA • solo_traveller • jp
5
2026-07-14 • via Nuitee
近藤 • couple • jp
8
2026-07-09 • via Nuitee
Y
Yoshiaki • couple • jp
6
まあまあ
Pros:

フリードリンクが良かった。

Cons:

シャワーの水圧が強すぎ。

2026-07-01 • via Nuitee
Y
YUKINO • solo_traveller • jp
8
台風の影響で急遽の宿泊になりました。
Pros:

アクセスが良かったです。
アルコール・ソフトドリンクの提供が嬉しかったです。

Cons:

一般的なホテルだと思って予約をしたので戸惑いが有りました。

2026-07-01 • via Nuitee
美帆 • solo_traveller • jp
8
驚きはしたけど面白かった
Pros:

・シャンプー、トリートメントを好きなものを借りることができた
・ショコララテやロイヤルミルクティーの粉末があったり、コーヒーメーカーがあったり、飲み物を選ぶのが楽しかった

Cons:

・部屋には鍵のみで、ドアチェーンみたいなロックがついてなかったのが少し怖かった
・いわゆるラブホテルだと知らずに予約したので、到着してびっくりした(驚いたこと以上の欠点は特になし)

2026-07-01 • via Nuitee
英雄 • solo_traveller • jp
6
2026-06-21 • via Nuitee
N
Nishi • solo_traveller • jp
7
2026-06-14 • via Nuitee
Y
YUKO • solo_traveller • jp
8
2026-06-13 • via Nuitee
T
Takahiro • solo_traveller • jp
8
2026-06-12 • via Nuitee
P
Patrick • couple • de
9
Wenn man damit umgehen kann das es auch ein Love-Hotel ist, ist es mit der luxuriösen Ausstattung schon sehr zu empfehle
Pros:

Die Badewanne mit Wirlpoolfunktion und die Zimmergröße.

Cons:

Es ist ein Love-Hotel.

2026-06-09 • via Nuitee
オクサナ • solo_traveller • jp
10
2026-06-07 • via Nuitee
A
Amano • couple • jp
8
2026-06-02 • via Nuitee
A
Alexus • couple • au
8
2026-06-01 • via Nuitee
T
takashi • solo_traveller • jp
8
2026-05-31 • via Nuitee
Y
YONASHIRO • solo_traveller • jp
8
2026-05-29 • via Nuitee
K
Kazuyuki • solo_traveller • jp
9
Pros:

広くて綺麗。

2026-05-29 • via Nuitee