BAMBOO GARDEN 新横浜leisure and business

Hotels
8.6 (166 reviews)
Kohoku-ku Shinyokohama 1-11-12 , Yokohama , jp

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Free

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good amenities
Value for money
Cons:
Location difficulties
Cleanliness concerns

Categories

Cleanliness
8.09
Some concerns about cleanliness noted, but overall satisfactory.
Service
8.86
Generally positive comments on staff interactions and support.
Location
8.4
Some guests found it difficult to locate, yet still fairly accessible.
Room Quality
8.75
Rooms were described as spacious and comfortable.
Amenities
8.68
Complimentary drinks and other amenities received positive remarks.
Value for Money
8.54
Guests felt they received good value considering the pricing.
Food and Beverage
8.79
Positive comments about the availability and quality of drinks.
Overall Experience
8.66
Overall a pleasant stay with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:38

Property Description

Luxurious Rooms with Modern Amenities

Indulge in comfort and style at BAMBOO GARDEN 新横浜 Adult Only -The old name is REFTEL-. Each room is thoughtfully designed and equipped with a flat-screen TV, private bathroom with complimentary toiletries, and a convenient microwave for your use.

Convenient Location for Exploring

Located in Yokohama, our hotel is near must-visit attractions such as Shinyokohama Raumen Museum and Nissan Stadium. Explore the city with ease and make the most of your stay.

Exceptional Service and 24-Hour Assistance

Enjoy a seamless experience with our 24-hour front desk always ready to assist you. Whether you need local recommendations or any other help, our dedicated staff is here to ensure your stay is memorable.

Book now and experience the perfect blend of comfort and convenience at BAMBOO GARDEN 新横浜 Adult Only -The old name is REFTEL-.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 166 reviews
Cleanliness: 8.09
Service: 8.86
Location: 8.4
Room Quality: 8.75
Amenities: 8.68
Value for Money: 8.54
Food and Beverage: 8.79
Overall Experience: 8.66
A
Amano • couple • jp
8
2026-06-02 • via Nuitee
A
Alexus • couple • au
8
2026-06-01 • via Nuitee
T
takashi • solo_traveller • jp
8
2026-05-31 • via Nuitee
Y
YONASHIRO • solo_traveller • jp
8
2026-05-29 • via Nuitee
K
Kazuyuki • solo_traveller • jp
9
Pros:

広くて綺麗。

2026-05-29 • via Nuitee
H
hideaki • solo_traveller • jp
9
2026-05-28 • via Nuitee
抹茶オレ • solo_traveller • jp
7
水アカとカビが…
Cons:

バスタブとバスルームの底に水アカやカビが　たくさん　ビッシリありました…　たいへん　でしょうが清掃ガンバって頂けると幸い　です！

2026-05-28 • via Nuitee
K
Kerry • solo_traveller • au
10
Clean and convenient
Pros:

Clean and convenient

2026-05-26 • via Nuitee
W
wilma • extended_group • nl
9
Op loopafstand van de metro, luxe kamer, stil.
Pros:

De kamer

Cons:

Verplicht Ontbijten op de kamer

2026-05-25 • via Nuitee
Y
Yasumasa • solo_traveller • jp
1
Pros:

なし

Cons:

最赤の雰囲気

2026-05-22 • via Nuitee
M
MISATO • couple • jp
10
2026-05-22 • via Nuitee
K
Kenneth • solo_traveller • gb
7
2026-05-21 • via Nuitee
伊藤 • couple • jp
9
2026-05-19 • via Nuitee
正木 • couple • jp
7
2026-05-17 • via Nuitee
N
nomiya • solo_traveller • jp
6
2026-05-17 • via Nuitee
N
Norichika • solo_traveller • jp
9
2026-05-15 • via Nuitee
Y
YUKO • solo_traveller • jp
8
快適
Pros:

男性の店員さんがとても優しかった
アメニティ充実していた
ビールが飲み放題も嬉しい

Cons:

特に無し

2026-05-14 • via Nuitee
小林 • solo_traveller • jp
8
Pros:

何度かお世話になっております。
安心できます。

2026-05-13 • via Nuitee
R
Regis • couple • jp
9
2026-05-11 • via Nuitee
時田 • solo_traveller • jp
1
Cons:

朝食込みのはずが、提供されず。

こちらからオーダーしないと駄目なとても変かシステム。
最低、最悪　詐欺

2026-05-07 • via Nuitee