Hotel Alpen Royal Jerzens

Hotels
8.7 (33 reviews)
Liss 300 , Jerzens , at

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Top service
Cons:
No food at breakfast
Lack of toiletries
Towels not changed

Categories

Cleanliness
8.03
Towels weren't changed and basic toiletries were missing, affecting overall cleanliness.
Service
9.5
Despite some issues, the service was rated positively for the location and general assistance.
Location
10
Its lovely location with a cable car next door was highlighted positively.
Room Quality
8.54
Beds were made, but there were issues with cleanliness, including towel changes.
Amenities
8.99
Amenities were standard, but a lack of basic toiletries was noted.
Value for Money
8.52
The overall experience led to disappointment relative to the hotel's 4-star rating.
Food and Beverage
6.98
Breakfast issues were highlighted, with a lack of food options available.
Overall Experience
9.03
The location was great, but service and breakfast issues impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:49

Property Description

Luxurious Ski-in/Ski-out Property
Hotel Alpen-Royal in Jerzens offers a prime location directly on ski slopes in the Hochzeiger Ski Region. The property boasts a wellness area with various saunas, a steam bath, and a sun bed for guests to unwind after a day of skiing.

Spacious Rooms with Stunning Views
All accommodations at Hotel Alpen-Royal are generously sized and feature a balcony, seating area, satellite TV, and a private bathroom. The large windows in each room flood the space with natural light, creating a warm and inviting atmosphere.

Culinary Delights and Wine Tasting
Indulge in traditional Austrian cuisine at the on-site restaurant, where guests can dine in a charming setting with high wood-panelled ceilings or red-brick arches. Additionally, the hotel's wine cellar offers the opportunity for wine tasting experiences upon request.

Book your stay at Hotel Alpen-Royal for a perfect blend of luxury, convenience, and relaxation.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 9 years old stay for € 45 per person per night when using an available extra bed.
    Children from 10 years old to 15 years old stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 33 reviews
Cleanliness: 8.03
Service: 9.5
Location: 10
Room Quality: 8.54
Amenities: 8.99
Value for Money: 8.52
Food and Beverage: 6.98
Overall Experience: 9.03
J
Johannes • solo_traveller • de
9
2026-07-12 • via Nuitee
C
Corine • family_with_children • ch
8
2026-05-07 • via Nuitee
M
Mario • family_with_children • de
9
5 tolle Tage im Schnee bei einer sensationellen Gastronomie und tollem SPA Bereich
Pros:

Tolle Lage

Cons:

Nichts

2026-04-12 • via Nuitee
H
Harriet • extended_group • ch
7
Pros:

Location was great
Ski and boot room
Saunas
Breakfast, salad buffet, fruit selection at dessert

Cons:

Rooms dated, door handle to room broken.
Chipped glasses and crockery in bar and main restaurant.
A few of the dishes at dinner were not the best.
Difficulty in checking out before skiing as reception was closed before 8am. A few guests we spoke to said this was annoying.

2026-04-05 • via Nuitee
C
Claudia • family_with_children • de
8
Sehr entspannter Wohlfühlurlaub in Toplage
Pros:

Sehr großer Skikeller und Trockenraum für die Skischuhe, Parkplatz direkt vor der Tür, Aufzug, geräumige, freundliche Zimmer. Sehr schöner Aufenthaltsbereich, sehr nette Mitarbeiter, direkt aus dem Skikeller auf die Piste zu können. Sehr Leckeres und kreatives Wahlmenü, Wünsche wurden berücksichtigt, Kinderwahlmenü mit Option auf Nachschlag.

2026-04-04 • via Nuitee
W
Wolfgang • couple • at
8
Kommen gerne wieder.
Pros:

Abendessen und Frühstück waren sehr gut. Sehr freundliches Personal, Man kann mit den Schiern bis zum Hotel fahren.

2026-03-21 • via Nuitee
S
Sabine • extended_group • de
10
2026-03-09 • via Nuitee
H
Heike • couple • de
9
2026-03-05 • via Nuitee
H
Heike • couple • de
9
2026-03-05 • via Nuitee
C
Chantal • couple • ch
9
2026-03-03 • via Nuitee
K
Karin • couple • de
10
Super Lage, leckeres Essen
Pros:

Alles super

Cons:

Es gibt nichts zu bemängeln

2026-03-02 • via Nuitee
H
Heike • couple • de
9
2026-03-02 • via Nuitee
M
Müller • extended_group • ch
9
Tolle Familienferien
Pros:

Das Essen war ausgezeichnet gut
.Die Lage,direkt an der Skipiste ist sehr toll,auch der Skiraum und Skikeller.Personal und Gastgeberfamilie sehr gastfreundlich und nahe beim Gast.

Cons:

Im Doppelzimmer war es zu dritt mit Hund eng,was mit mehr Hängemöglichkeiten erleichtert werden könnte.
Für den Hund haben wir einen Napf vermisst-die Kosten für den Hund sind stolz.Wir haben den Zimmerservice (Reinigung) nur einmal beansprucht,da wir den Hund immer im Zimmer hatten während der Reinigungszeit.
Beim Frühstück oder im Restaurant haben wir eine Fruchtschale vermisst.

2026-02-26 • via Nuitee
Fam. Van As • extended_group • nl
10
2026-02-25 • via Nuitee
A
Andre • family_with_children • de
9
Pros:

Es war ein sehr gelungener Aufenthalt. Das Hotel liegt direkt an der Piste in der Nähe der Talstation. Durch die Höhe von 1.500 m wahrscheinlich fast immer schneesicher.

2026-02-25 • via Nuitee
J
Joeri • family_with_children • nl
8
2026-02-22 • via Nuitee
U
Ufer • couple • de
8
Pros:

Lage des Hotels

Cons:

Etwas in die Jahre gekommen

2026-02-14 • via Nuitee
C
Claudio • couple • ch
10
Super Lage, direkt an der Skipiste, gemütliches Hotel
Pros:

Sehr freundliches Personal, familienfreundlich, saubere Zimmer

2026-02-09 • via Nuitee
H
Harald • extended_group • nl
9
Fantastisch
Pros:

Locatie bij piste

2026-01-22 • via Nuitee
J
Jens • family_with_children • de
10
Wir hatten eine sehr angenehme Woche
Pros:

DasPersonal war sehr nett, freundlich und zuvorkommend. Die Zimmer sind sehr schön und zweckmäßig eingerichtet.
Zum Schifahren entspannen und gutes Essen genießen der Ideale Ort. Wir weden gern wieder kommen.

2026-01-11 • via Nuitee