Hotel Alpen Royal Jerzens

Hotels
8.7 (37 reviews)
Liss 300 , Jerzens , AT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Top service
Cons:
No food at breakfast
Lack of toiletries
Towels not changed

Categories

Cleanliness
8.03
Towels weren't changed and basic toiletries were missing, affecting overall cleanliness.
Service
9.5
Despite some issues, the service was rated positively for the location and general assistance.
Location
10
Its lovely location with a cable car next door was highlighted positively.
Room Quality
8.54
Beds were made, but there were issues with cleanliness, including towel changes.
Amenities
8.99
Amenities were standard, but a lack of basic toiletries was noted.
Value for Money
8.52
The overall experience led to disappointment relative to the hotel's 4-star rating.
Food and Beverage
6.98
Breakfast issues were highlighted, with a lack of food options available.
Overall Experience
9.03
The location was great, but service and breakfast issues impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:49

Property Description

Luxurious Ski-in/Ski-out Property
Hotel Alpen-Royal in Jerzens offers a prime location directly on ski slopes in the Hochzeiger Ski Region. The property boasts a wellness area with various saunas, a steam bath, and a sun bed for guests to unwind after a day of skiing.

Spacious Rooms with Stunning Views
All accommodations at Hotel Alpen-Royal are generously sized and feature a balcony, seating area, satellite TV, and a private bathroom. The large windows in each room flood the space with natural light, creating a warm and inviting atmosphere.

Culinary Delights and Wine Tasting
Indulge in traditional Austrian cuisine at the on-site restaurant, where guests can dine in a charming setting with high wood-panelled ceilings or red-brick arches. Additionally, the hotel's wine cellar offers the opportunity for wine tasting experiences upon request.

Book your stay at Hotel Alpen-Royal for a perfect blend of luxury, convenience, and relaxation.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 37 reviews
Cleanliness: 8.03
Service: 9.5
Location: 10
Room Quality: 8.54
Amenities: 8.99
Value for Money: 8.52
Food and Beverage: 6.98
Overall Experience: 9.03
M
Mirko • family_with_children • de
10
Perfekt, wir kommen gerne wieder
Pros:

Frühstücken top, lecker und reichlich, frisch zubereitete Eierspeisen,super nettes Personal, zuvorkommend, freundlich und hilfsbereit, Lage unschlagbar, direkt am Lift, Aussicht grandios, Ausstattung Erwartungen übertroffen

Cons:

Duschkabine etwas klein

2026-09-12 • via Nuitee
L
Linda • solo_traveller • nl
10
Pros:

Rustig, hygiënisch, vriendelijke mensen, zeer schone en grote kamers. Heerlijk ontbijt en 4 gangen diner.
In de middag bij terugkomst lekker gebak op het terras.
Top hotel!

Cons:

Niks

2026-09-06 • via Nuitee
R
Rinske • family_with_children • nl
8
Prima hotel hoog in de bergen
Pros:

Het hele hotel was prima. Geen klachten.

Cons:

Qua uitzicht heb je vanaf je balkon nog een hotel voor je neus waardoor je geen uitzicht hebt over de vallei of bergen. Die zie je wel maar ook met bebouwing vlak voor het hotel. Op zich prima maar het kan verkeerde verwachtingen scheppen.

2026-09-03 • via Nuitee
W
Wassermann • solo_traveller • ch
10
Pros:

In diesem Hotel, kann man sich nur wohlfühlen.

Zimmer sind gut, die Gastgeber sind richtige Gastgeber und lesen einem jeden Wunsch von den Augen ab.

Küche sehr gut.

Danke

2026-08-28 • via Nuitee
N
Nagler • couple • fr
8
Très belle découverte
Pros:

Le personnel est très accueillant et la cuisine très bonne

2026-08-24 • via Nuitee
M
mertz • solo_traveller • fr
8
Pros:

L'accueil les repas étaient excellents et la propreté

2026-08-13 • via Nuitee
M
M • solo_traveller • nl
10
Pros:

Excellent location and service. We’ve had very nice time there

Cons:

Cant think of anything really.

2026-08-03 • via Nuitee
M
Martin • family_with_children • nl
10
Pros:

Ontbijt was prima. Locatie uitstekend

2026-08-03 • via Nuitee
M
Monique • solo_traveller • au
10
2026-07-25 • via Nuitee
J
Johannes • solo_traveller • de
9
2026-07-12 • via Nuitee
C
Corine • family_with_children • ch
8
2026-05-07 • via Nuitee
M
Mario • family_with_children • de
9
5 tolle Tage im Schnee bei einer sensationellen Gastronomie und tollem SPA Bereich
Pros:

Tolle Lage

Cons:

Nichts

2026-04-12 • via Nuitee
H
Harriet • extended_group • ch
7
Pros:

Location was great
Ski and boot room
Saunas
Breakfast, salad buffet, fruit selection at dessert

Cons:

Rooms dated, door handle to room broken.
Chipped glasses and crockery in bar and main restaurant.
A few of the dishes at dinner were not the best.
Difficulty in checking out before skiing as reception was closed before 8am. A few guests we spoke to said this was annoying.

2026-04-05 • via Nuitee
C
Claudia • family_with_children • de
8
Sehr entspannter Wohlfühlurlaub in Toplage
Pros:

Sehr großer Skikeller und Trockenraum für die Skischuhe, Parkplatz direkt vor der Tür, Aufzug, geräumige, freundliche Zimmer. Sehr schöner Aufenthaltsbereich, sehr nette Mitarbeiter, direkt aus dem Skikeller auf die Piste zu können. Sehr Leckeres und kreatives Wahlmenü, Wünsche wurden berücksichtigt, Kinderwahlmenü mit Option auf Nachschlag.

2026-04-04 • via Nuitee
W
Wolfgang • couple • at
8
Kommen gerne wieder.
Pros:

Abendessen und Frühstück waren sehr gut. Sehr freundliches Personal, Man kann mit den Schiern bis zum Hotel fahren.

2026-03-21 • via Nuitee
S
Sabine • extended_group • de
10
2026-03-09 • via Nuitee
H
Heike • couple • de
9
2026-03-05 • via Nuitee
H
Heike • couple • de
9
2026-03-05 • via Nuitee
C
Chantal • couple • ch
9
2026-03-03 • via Nuitee
H
Heike • couple • de
9
2026-03-02 • via Nuitee