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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby outdoor pool
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Playground on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Swimming nearby
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Charcoal grill
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Vegetarian menu options available
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Massage services
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Packed lunches
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Kids' outdoor play equipment
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Process in place to check health of guests
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24-hour security
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Property Description
Luxurious Accommodations
Hotel Kristal in Zlatograd offers elegant rooms with city views, cable TV, and modern amenities like air conditioning. The bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay for all guests.
Convenient Facilities
Guests can enjoy the outdoor pool, 24-hour front desk, and a cozy bar at Hotel Kristal. The hotel also provides meeting facilities, a safety deposit box, and a children's playground, catering to the needs of both leisure and business travelers.
Ideal Location
Situated just a minute away from Zlatograd Municipality, Hotel Kristal is the perfect base for exploring the area. With easy access to Medousa Village only 19 km away, guests can immerse themselves in the local culture and attractions.
Book your stay at Hotel Kristal now for a memorable and relaxing experience.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. No extra charges.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
The location of the hotel is good and the staff is very friendly and helpful. The food in the restaurant is excellent, you have to try everything.
The mattresses and the pillows need replacing
The hotel was in the perfect location for the reason of our visit to Zlatograd.
Our room was really spacious, comfortable and clean.
Will definitely stay again
Nothing
Location is great, room is big with big windows and great leather armchair. Nice view, big bath, comfy beds and pillows. The reception personal is great.
Minor repairs are needed regarding the toilet seat, shower hose and the window mechanism.
I am trying to think something good about it...maybe just the breakfast that we ordered!!
Almost anything else!! To start with, there is misinformation on their booking page. First, there is no private parking (you need to park outside in a public area). For us, this was the only reason that we chose it, so imagine our surprise!! Besides Bulgarian and maybe Russian, do not expect any other language (although they mention several available), so if you don’t have any local with you, don’t hope for any effective communication!! And this is valid for their restaurant too!! Our group had knowledge of English, Greek, and Turkish, and still no hope!! Then, the room and related amenities. The toilet hasn't been cleaned from previous occupants (stains on it and remainings of poo); and although we asked for cleaning, they never did!! With no bathtab or bath shower cabin, the bathroom becomes like a lake, and extremely slippery!! Hairdryer is not in the room, but you need to take it through pantomime means from reception!! There are only two glasses and one umplugged refrigerator inside the room!! And a very "well placed" television, which you need to sleep on your side to watch something. Overall: stay anywhere else, but there!!
the wifi was working perfectly, the bed was comfortable and the staff was polite
the room door didn’t lock easily
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