Chiflika Family Hotel

Hotels
7.8 (132 reviews)
13 Gornovodensko Shousse Str. , Asenovgrad , bg

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Polite staff
Great views
Cons:
Poor cleanliness
Cold rooms
Limited food choices
Booking issues

Categories

Cleanliness
5
Many complaints regarding unclean rooms and hygiene issues.
Service
10
Polite staff but some comments about unprofessionalism.
Location
10
Great location with beautiful views, quiet surroundings.
Room Quality
5.97
Rooms reported to be cold and poorly maintained.
Amenities
8.01
Missing basic amenities and mishaps with booking.
Value for Money
8.46
Given the issues, it may not represent good value.
Food and Beverage
7.99
Limited food choices and long wait times reported.
Overall Experience
6.95
Overall ratings reflect a disappointing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:10

Property Description

Luxurious Amenities
The elegant Chiflika Family Hotel offers a free sauna, a seasonal outdoor pool, and a charming fireplace in the on-site restaurant. Pamper yourself with a massage or relax in the summer garden while enjoying the free Wi-Fi connection.

Stylish Accommodations
Each unit at Chiflika Hotel features modern design, a flat-screen TV, air conditioning, and a private bathroom. Wake up to stunning mountain views from your own balcony and unwind in comfort.

Convenient Location
Conveniently located just a 5-minute drive from Asenovgrad’s centre, this family-run hotel provides easy access to popular attractions like the Asenova Fortress and Bachkovop Monastery. With shuttle services available to Plovdiv Airport, your travel needs are taken care of seamlessly.

Book your stay at Chiflika Family Hotel for a memorable and relaxing experience.

Important information:

A deposit via bank wire is required to secure your reservation. Chiflika Family Hotel will contact you with instructions after booking.

Please note that the hot drinks are not included in the price of the breakfast and they are provided at an additional charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for BGN 32.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 132 reviews
Cleanliness: 5
Service: 10
Location: 10
Room Quality: 5.97
Amenities: 8.01
Value for Money: 8.46
Food and Beverage: 7.99
Overall Experience: 6.95
S
Steve family_with_children gb
6
Staff not very approachable. Great location and transport network to Plovdiv. Staff need to smile more .
Pros:

10 min walk to town centre and still felt rural ample parking , lovely pool and clean . Great view

Cons:

No plates , kettle , microwave , cutlery . Why woukd you bring your own crockery and utensils ? Staff had a wedding next day and appeared stressed and seemed to prioritise the organisation of the wedding over current guests . Even though we paid peak prices as attended concert.

2026-07-25 via Nuitee
A
Anthony solo_traveller bg
7
Pros:

Room was clean and resturaunt decent with outdoor seating and a view of the valley. Also there was a pool, that I didn't have the opportunity to use.

Cons:

Most of the the staff had limited English skills. Not all of the staff were welcoming. Coffee is not included with breakfast.

2026-07-23 via Nuitee
P
Pierre-François family_with_children fr
7
2026-07-23 via Nuitee
Y
Yuliyan solo_traveller de
7
2026-07-22 via Nuitee
E
Engin solo_traveller tr
3
2026-07-21 via Nuitee
M
Maria couple gr
6
2026-07-20 via Nuitee
B
Borislav extended_group bg
9
2026-07-20 via Nuitee
D
Dimitrova solo_traveller bg
4
2026-07-18 via Nuitee
M
Maria solo_traveller bg
10
Pros:

Храната

Cons:

-

2026-07-16 via Nuitee
G
Gabriela couple bg
6
2026-07-12 via Nuitee
Георгиева solo_traveller bg
6
2026-07-07 via Nuitee
A
Adam solo_traveller pl
8
2026-07-03 via Nuitee
S
Sirma family_with_children bg
10
Добро местенце
Pros:

Хубава локация, вкусна храна, отзивчив персонал. Басейнът беше чист, както и стаите. Доволни сме!

2026-06-29 via Nuitee
G
Georgi solo_traveller bg
8
2026-06-28 via Nuitee
V
Viktoria family_with_children bg
6
2026-06-27 via Nuitee
Йорданова family_with_children bg
7
2026-06-26 via Nuitee
M
Michael couple de
5
Für einen kurzen Zwischenstopp war das Hotel ausreichend, wenn man keine Ansprüche hat. Der Pool war optisch sauber, abe
Pros:

Besonders gut war die Lage, die Aussicht und dass es ein Pool hatte. Die kurze Entfernung zur Innenstadt ist in 5 Minuten mit Auto möglich.

Cons:

Das Zimmer hat gemüffelt, kaum jemand konnte Englisch, geschweige denn eine andere Fremdsprache.

2026-06-26 via Nuitee
K
Kosara extended_group bg
5
2026-05-31 via Nuitee
R
Rufad family_with_children bg
10
2026-05-29 via Nuitee
ПЛАМЕН extended_group bg
10
Pros:

Местоположение, гледка, атмосфера, прекрасен хотел

2026-05-16 via Nuitee