Hotel Hacienda

Hotels
8.7 (24 reviews)
Calle Miguel Hidalgo Y Costilla 167 , Ciudad Guzmán , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Clean overall
Cons:
Cockroach in room
Soft mattresses

Categories

Cleanliness
7.78
There was a complaint about a cockroach in the room.
Service
9.25
Guests mentioned the staff's kindness and helpfulness.
Location
9.29
Great central location with easy access to the city center.
Room Quality
8.24
Some rooms had soft mattresses which may not suit everyone.
Amenities
8.77
Standard quality for this hotel tier.
Value for Money
8.73
Standard quality for this hotel tier.
Food and Beverage
8.78
Breakfast was well received, served hot and on time.
Overall Experience
8.75
General positive feedback with guests inviting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:43

Property Description

Luxurious Accommodation
Hotel Hacienda in Ciudad Guzmán presents a 4-star experience with a charming garden, a relaxing terrace, and a delightful restaurant. Enjoy comfort and style during your stay.

Modern Amenities
Benefit from complimentary WiFi and secure private parking at our hotel. Stay connected and explore the area with ease.

Multilingual Reception
Feel at ease with our reception staff fluent in English and Spanish. Your needs and inquiries will be effortlessly catered to.

Book your stay at Hotel Hacienda now for a memorable experience in Ciudad Guzmán!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.7
Based on 24 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
L
Leticia • family_with_children • mx
8
Cons:

estabamos cerca de la recepcion y se escuchaban las conversaciones en las habitaciones que nos tocaron 5 y 6 a altas horas de la noche

2026-06-25 • via Nuitee
J
John • couple • us
10
2026-01-11 • via Nuitee
Q
qfbcdiaz • couple • mx
10
Pros:

La ubicación y el hotel

Cons:

Salió una cucaracha de cocina al entrar a la habitación

2026-01-01 • via Nuitee
U
Umberto Ochoa • family_with_children • mx
8
Excelente estancia.
Pros:

Lo céntrico, estacionamiento para vehículos y lo limpio que está.

Cons:

Hay cuartos con colchones muy blandos.

2025-10-20 • via Nuitee
I
IVAN • solo_traveller • mx
9
2025-10-08 • via Nuitee
M
Martin • family_with_children • us
10
E select
Pros:

Muy linpio

Cons:

Mucha amabilidad

2025-07-26 • via Nuitee
N
Napoleón • couple • mx
9
2025-07-19 • via Nuitee
J
josafat • solo_traveller • mx
8
Grata, invitado a regresar.
Pros:

Excelente ubicación con proximidad a zona centro de la ciudad.
Desayuno bien en general, servido caliente y en tiempo.

Cons:

En realidad todo estuvo bien.

2025-07-17 • via Nuitee
A
Alvaro • solo_traveller • mx
9
Pros:

People

Cons:

Air con

2025-07-02 • via Nuitee
H
Hilda • family with young children • us
10
Exceptional
Pros:

Staff and hotel was great.

Cons:

The only thing I didn’t like was there’s only one entrance and exit.

2024-12-11 • via Nuitee
D
Dolores • young couple • us
9
Superb
2024-10-14 • via Nuitee
R
Ruiz • young couple • us
4
Perfect for last minute booking. You get what you pay for.
Pros:

Great location, very nice outdoor look.

Cons:

Rooms are outdated, beds are not comfortable and sheets looked very old and worn out. No Ac, no mini fridge, no iron or blow dryer.

2024-06-18 • via Nuitee
A
Alan • review category business travellers • mx
8
Very good
2024-06-13 • via Nuitee
S
Susie • young couple • us
9
Superb
2024-05-29 • via Nuitee
B
Brahe • young couple • mx
8
Prosperous town. Nice vibe
Pros:

Central location

Cons:

Very little charm - I like traditional Mexican designs and architecture. This is 80’s modern.

2023-11-27 • via Nuitee
H
Hilda • family with young children • us
9
Excelente y claro que regreso
Pros:

Everyone was great from the receptionist to the security staff

Cons:

N/A

2023-10-25 • via Nuitee
F
Fernando • review category business travellers • it
9
Superb
Pros:

Location, staff, room

Cons:

Breakfast not included

2023-10-14 • via Nuitee
M
Matilde • family with young children • us
4
No AC
Pros:

Top rooms are extremely hot and ventilation is not so great. You can also hear the staff clearly all night… chatting , watching tv etc


Very noisy

Cons:

Noise level and lack of AC

2023-07-22 • via Nuitee
R
Rodolfo • young couple • us
2
Very poor
Pros:

no because the door did not open with my key multiple times all the hotel seems new but it’s outdated

2023-05-24 • via Nuitee
S
Steve • young couple • us
9
.
Pros:

clean room; friendly efficient check-in; available english-speaking staff

Cons:

.

2023-03-20 • via Nuitee