Nusmile's Hostel and Travel

Hotels
8.4 (651 reviews)
6, ngõ 19 (ngõ Nhà Chung), phố Nhà Chung, Phường Hàng Trống, Quận Hoàn Kiếm , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Poor cleanliness
Noise from outside

Categories

Cleanliness
7.11
Multiple comments on poor cleaning standards, particularly behind furniture and shared facilities.
Service
9.08
Consistently positive mentions of helpful and friendly staff.
Location
9.12
Repeated praise for the hotel's excellent location in the city center.
Room Quality
8.07
Rooms are generally comfortable but some complaints about noise and space.
Amenities
8.1
Good amenities such as WiFi and kitchen facilities, though some minor cleaning issues.
Value for Money
8.56
Overall good value with competitive pricing considering the location.
Food and Beverage
8.61
Standard quality for this hotel tier; food options were not specifically mentioned.
Overall Experience
8.58
Positive experiences overall, with some minor complaints but enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:24

Property Description

Central Location
Nusmile's Homestay & Travel is ideally situated in the heart of Hanoi, just steps away from St. Joseph Cathedral and the bustling city center. Explore the vibrant streets and immerse yourself in the rich culture of the city.

Comfortable Accommodation
Experience a cozy stay in our air-conditioned rooms equipped with modern amenities. Relax in our shared lounge or soak up the sun on the terrace. Families will appreciate our spacious family rooms and allergy-free options.

Delightful Dining and Convenient Services
Start your day with a delicious American or Asian breakfast before heading out to discover the city. Unwind in the evening at our restaurant offering mouthwatering American cuisine. Take advantage of our bike and car hire services for convenient exploration.

Book now to create unforgettable memories at Nusmile's Homestay & Travel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs VND 30000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for VND 100,000 per person per night when using an existing bed.
    Adults stay for VND 119,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 651 reviews
Cleanliness: 7.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
J
J.e.S. • solo_traveller • ge
10
Great place
Pros:

The room was great, clean, comfortable, quiet, and the owner was very nice and helpful, even lent us a scale to weigh our luggage before the airport, and let us extend the room until the afternoon for a small sum 🌻

2026-07-11 • via Nuitee
T
Thuc • solo_traveller • vn
10
2026-07-11 • via Nuitee
K
Kasa • solo_traveller • il
10
2026-07-03 • via Nuitee
J
Jamshaid • solo_traveller • gb
10
Pros:

Great location in the heart of the old quarter
Free water bottle provided when you first arrive
Clean property
Nusmile and her family run the hostel
If you can, get a single private room
Has AC in the room

Cons:

Nothing

2026-07-01 • via Nuitee
N
Nguyễn Đình • solo_traveller • vn
8
Pros:

Chị chủ hỗ trợ nhiệt tình
Ngay gần nhà thờ lớn, bước vài bước là ra

Cons:

Phòng vệ sinh không dọn thường xuyên hay sao có mùi hôi

2026-06-30 • via Nuitee
N
Nguyễn • extended_group • vn
10
2026-06-24 • via Nuitee
L
Lê • family_with_children • vn
10
tuyệt
Pros:

Chủ nhà vui vẻ, thỏa mái

2026-06-24 • via Nuitee
P
Pauline • couple • fr
10
Très belle expérience !
Pros:

Nous avons apprécié notre séjour dans cet établissement.

Cons:

Tard le soir, la ruelle n’est pas des plus accueillantes et quelques rats s'y promènent.

2026-06-23 • via Nuitee
A
anna victoria • solo_traveller • ph
10
2026-06-22 • via Nuitee
L
Lalaine • solo_traveller • ae
8
Pros:

Staff and location

Cons:

No lift

2026-06-21 • via Nuitee
B
Brendan • solo_traveller • au
8
If I come back to Hanoi I will stay there again.
Pros:

Great location, the most comfortable bed of my holiday. Cute little balcony. Nu was, as the name says, and very helpful.

Cons:

The stairs, but you have to get to the room somehow.

2026-06-18 • via Nuitee
L
Lalaine • solo_traveller • ae
8
Pros:

The host and location

Cons:

None

2026-06-17 • via Nuitee
T
Taylor • couple • us
10
Pros:

this is my second time staying here and if i come back to Hanoi i will definitely stay again! great location, very accommodating staff, & comfortable room.

Cons:

no complaints.

2026-06-16 • via Nuitee
V
Val • couple • ph
9
Fantastic
Pros:

Great location. Wonderful

Cons:

None

2026-06-15 • via Nuitee
T
Taylor • solo_traveller • us
10
great stay!
Pros:

very close to town, clean room & bathroom, amazing helpful staff!

Cons:

no complaints

2026-06-15 • via Nuitee
T
Thu Hang • solo_traveller • vn
10
2026-06-14 • via Nuitee
L
Line • couple • fr
9
2026-06-13 • via Nuitee
P
Phuc • solo_traveller • vn
9
2026-06-13 • via Nuitee
V
Verónica • solo_traveller • es
7
2026-06-12 • via Nuitee
E
Enno • couple • de
8
Gute Unterkunft in sehr zentraler Lage
Pros:

Super zentral gelegene Unterkunft am Hoan Kiem See, die über eine funktionierende Klimaanlage verfügt. Außerdem ist das Personal ist sehr freundlich.

Cons:

Morgens gibt es teilweise lautstarke Durchsagen, die einen aus dem Schlaf reißen können.

2026-06-11 • via Nuitee