Nusmile's Hostel and Travel

Hotels
8.4 (663 reviews)
6, ngõ 19 (ngõ Nhà Chung), phố Nhà Chung, Phường Hàng Trống, Quận Hoàn Kiếm , Hanoi , vn

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Poor cleanliness
Noise from outside

Categories

Cleanliness
7.11
Multiple comments on poor cleaning standards, particularly behind furniture and shared facilities.
Service
9.08
Consistently positive mentions of helpful and friendly staff.
Location
9.12
Repeated praise for the hotel's excellent location in the city center.
Room Quality
8.07
Rooms are generally comfortable but some complaints about noise and space.
Amenities
8.1
Good amenities such as WiFi and kitchen facilities, though some minor cleaning issues.
Value for Money
8.56
Overall good value with competitive pricing considering the location.
Food and Beverage
8.61
Standard quality for this hotel tier; food options were not specifically mentioned.
Overall Experience
8.58
Positive experiences overall, with some minor complaints but enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:24

Property Description

Central Location
Nusmile's Homestay & Travel is ideally situated in the heart of Hanoi, just steps away from St. Joseph Cathedral and the bustling city center. Explore the vibrant streets and immerse yourself in the rich culture of the city.

Comfortable Accommodation
Experience a cozy stay in our air-conditioned rooms equipped with modern amenities. Relax in our shared lounge or soak up the sun on the terrace. Families will appreciate our spacious family rooms and allergy-free options.

Delightful Dining and Convenient Services
Start your day with a delicious American or Asian breakfast before heading out to discover the city. Unwind in the evening at our restaurant offering mouthwatering American cuisine. Take advantage of our bike and car hire services for convenient exploration.

Book now to create unforgettable memories at Nusmile's Homestay & Travel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 663 reviews
Cleanliness: 7.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
A
Alex solo_traveller us
7
Nice place in the old quarter
Pros:

The beds were very comfortable and the AC hits you as you enter the room (in a good cold way). The beds have a fan which is nice. I like that there are curtains for privacy. The owner was very nice and she is also a travel agent so you can book other things with her as well.

Cons:

It is right next to a morning announcements speaker thing that is really loud and woke me up. It starts very early in the morning. Not sure how long it lasts as I would usually fall back asleep shortly after. Unlike the room there is no AC in the public area so its pretty hot in there which bothered me every time I left I wont lie.

2026-08-29 via Nuitee
S
Scherpiani solo_traveller it
7
Pros:

Host gentile, posizione ottima.

Cons:

Camera piccola e poco pulita, bagno fatiscente.

2026-08-27 via Nuitee
S
SATOSHI solo_traveller jp
10
Pros:

ロケーション

2026-08-27 via Nuitee
R
Raneem solo_traveller ps
9
Great stay!
Pros:

After a tiring flight, this was such a comfortable place to rest and recharge. The room was cozy and perfect for slow days, staying in, and just relaxing.

2026-08-26 via Nuitee
H
Heckes solo_traveller de
8
2026-08-25 via Nuitee
Y
YIJUN solo_traveller cn
10
Pros:

位置特别好,安静离周边景点很近。非常值得推荐,性价比也很高。

2026-08-25 via Nuitee
A
Arish Lee solo_traveller ph
10
Pros:

The owner was very nice, helpful and accomodating. Great place to stay!

2026-08-25 via Nuitee
A
akira solo_traveller jp
9
Pros:

当初1つの部屋とドミトリーを予約していたが女将さんの配慮で10人部屋のドミトリーの部屋に家族5人で泊まることができた

Cons:

施設が古いのが嫌ならダメだが私たちにとっては問題ではなかった

2026-08-24 via Nuitee
M
Mercedes solo_traveller es
7
Hay alojamientos mejores
Pros:

La dueña fue muy amable en todo momento.

Cons:

Hay que subir cuatro pisos por unas escaleras bastante estrechas y todo está bastante desordenado.

2026-08-24 via Nuitee
C
Claudia solo_traveller it
3
Non lo rifarei
Pros:

La posizione

Cons:

Purtroppo le foto non corrispondono affatto alla realtà, ero allibita quando sono entrata nell'ostello. Non ti danno neanche l'asciugamano e non si presenta come un posto accogliente. Onestamente non è stata una bella esperienza

2026-08-24 via Nuitee
L
Lê Khánh solo_traveller vn
10
2026-08-18 via Nuitee
G
Greta solo_traveller it
8
Pros:

La proprietaria è gentilissima e ci ha anche aiutato a prenotare la gita sulla baia di Ha Long. Posizione comoda in città vicini a tutto e soprattutto se si fanno gite perché i driver riescono a venire a prenderti.

2026-08-17 via Nuitee
M
Marie solo_traveller cz
4
Pros:

Kind staff, they didn't mind my little bit earlier check-in and a little bit later check-out. The room seems as in the pictures, at least on the first sight...

Cons:

If you're looking for an accommodation that is gonna feel clean, do not book. It's ok for max 2 nights stay but not more. Surfaces such as fan, photo frames and even shelves were covered with a thick and visible layer of dust. I don't mind older and quite used room equipment but how much time does it take to wipe surfaces? Not much, right...
I wonder if the bed linens were clean... I couldn't get rid of the feeling I can smell sweat from someone else. Therefore it wasn't even comfy.

2026-08-13 via Nuitee
E
Eszter extended_group hu
8
Pros:

Szuper házigazda mindenben segít!

2026-08-12 via Nuitee
C
Carmen couple es
10
Buena ubicación y servicio
Pros:

Alojamiento familiar acogedor. La señora nos ayudó en todo y nos gestionó el crucero y todo lo que necesitamos.

Cons:

Baño pequeño

2026-08-11 via Nuitee
H
Hoà solo_traveller vn
3
2026-08-09 via Nuitee
M
Michael solo_traveller it
7
2026-08-09 via Nuitee
E
Eleanor couple gb
8
Comfortable stay in a great area
Pros:

The location was great, very convenient. The bedroom and bed itself were clean and comfortable. AC worked well too. The owner kindly gave us towels and a water bottle upon arrival.

Cons:

It would’ve been a nice touch to have body wash/ soap provided in the shared bathroom.

2026-08-03 via Nuitee
C
Cristina couple it
9
Se non si hanno grandi aspettative, questo ostello offre camere con bagno privato e climatizzatore, in una zona notturna
Pros:

Nu la proprietaria è super gentile e disponibile, ci ha aiutato in un sacco di cose

Cons:

Le camere sono un po’ “chiuse” e la pulizia non è il loro punto forte

2026-08-02 via Nuitee
Z
Zhiqiang solo_traveller cn
9
Pros:

价格和位置

Cons:

没有电梯

2026-08-02 via Nuitee