Crystall Goa, Onyx Edition

Hotels
8.4 (137 reviews)
House No.78/1, Palolem, Canacona , Palolem , IN

listing image 1
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Children allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach yoga on site
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Misleading photos

Categories

Cleanliness
7.18
Negative sentiment regarding mouldy bathrooms and run down conditions.
Service
9.65
Staff were reported as helpful and friendly, particularly Raju and Sana.
Location
9.19
Location is convenient, close to the beach and other amenities.
Room Quality
8.14
Rooms are basic but adequate, with some mentioned discomforts.
Amenities
7.67
Basic amenities available but could be improved, especially breakfast options.
Value for Money
8.63
Considered reasonable for the price despite some downsides.
Food and Beverage
7.68
Limited breakfast options but overall acceptable.
Overall Experience
9.05
Overall experience reflects a mix of positives and negatives, meeting expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:17

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Crystall Goa, Onyx Edition. Each room is elegantly designed with modern amenities, ensuring a comfortable stay. From plush bedding to stunning garden views, every detail is meticulously crafted for your satisfaction.

Convenient Location
Situated near popular attractions like Palolem Beach and Cabo De Rama Fort, our hotel offers easy access to the best of Goa. Whether you're a nature enthusiast or a beach lover, you'll find plenty to explore just a stone's throw away from our property.

Exceptional Services
At Crystall Goa, Onyx Edition, your comfort is our top priority. Enjoy impeccable service with 24-hour room assistance, a responsive front desk, and currency exchange facilities. Let us cater to your every need and make your stay truly unforgettable.

Book now and indulge in a luxurious getaway at Crystall Goa, Onyx Edition.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 137 reviews
Cleanliness: 7.18
Service: 9.65
Location: 9.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 9.05
T
tenzin • couple • be
7
2026-04-20 • via Nuitee
S
sen • couple • in
8
2026-04-06 • via Nuitee
R
Roy • couple • gb
7
Did not pay much therefore did no expect much
Pros:

Great Location. Good Security. Very clean

Cons:

Very very Basic. But.did not pay much therefore did not expect much. Was offered to see the room before paying for it. Which was great customer service. 🤓

2026-03-15 • via Nuitee
N
Noa • couple • il
10
2026-03-08 • via Nuitee
P
Peter J • couple • gb
10
Pros:

Room was very big and very comfortable with a good hot shower and a fridge and balcony. The staff were very helpful from booking a taxi to our next destination to just general information. The location was only a few minutes from the beach and restaurants. All in all very good!

Cons:

Nothing it was all good!

2026-03-02 • via Nuitee
D
dror • couple • il
10
מיקום 10/10
Pros:

המיקום היה קרוב להכול מקום לא היה חסר לנו כלום

2026-02-25 • via Nuitee
Александр • couple • kz
9
2026-02-23 • via Nuitee
K
Katarina • family_with_children • se
5
Pros:

Att det låg väldigt centralt

Cons:

Allt ljud ifrån restaurangen musik o slamrande med porslin bestick o kastruller. Sängen var alldeles för hård, det var som att ligga på golvet.

2026-02-23 • via Nuitee
P
Philip • family_with_children • in
8
Pros:

The welcome from Sana & Raju was excellent and communication was great. All in all it was hassle free

Cons:

The location can be a little bit noisey at night but bring ear plugs with you when traveling in Indie

2026-02-10 • via Nuitee
H
Helen • extended_group • gb
9
Good location and great value for money, excellent customer service
Pros:

Good location, friendly staff, clean room, nice to have a fridge, air con, nice sit out balcony outside the room, tea/coffee making facilities, 1 min walk to the lovely beach

Cons:

Nothing bad

2026-01-31 • via Nuitee
S
Sourav • couple • in
10
2026-01-27 • via Nuitee
P
Peter • couple • cz
9
2026-01-27 • via Nuitee
S
Steve • family_with_children • gb
10
Pros:

Close to everything 5 mins walk to beach.

2026-01-23 • via Nuitee
G
Gurpreet • family_with_children • in
8
2026-01-20 • via Nuitee
E
Eitan • solo_traveller • il
10
2026-01-18 • via Nuitee
O
ori • family_with_children • il
1
Pros:

Nothing

Cons:

Broken window, ugly bathroom, ugly linen, pillow with no cover, loud music from outside, no privacy

2026-01-04 • via Nuitee
S
Shreya • couple • in
9
I had a wonderful stay at Crystal Onyx. The beach is just a short walk away, which made the location perfect. A specia
2025-12-13 • via Nuitee
G
Gabriela • solo_traveller • us
10
Pros:

The staff was soo nice and helpful :) raju sagar n sana lovely people

2025-12-13 • via Nuitee
S
Shreya • couple • in
9
I had a wonderful stay at Crystal Onyx. The beach is just a short walk away, which made the location perfect. A specia
2025-12-13 • via Nuitee
S
Stefan • solo_traveller • de
7
Indischer Standard in dem Preissegment
Pros:

Personal war freundlich
Lage/zweite Reihe zum Strand

Cons:

Bilder und Realität weichen stark voneinander ab
AC und Kühlschrank sind sehr laut

2025-12-11 • via Nuitee