Emaar Andalusia

Hotels
7 (1407 reviews)
Ibrahim Al Khalil Ibrahim Al Alkhlil Street - Mesfala , Makkah , sa

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
6.08
Several reviews indicate cleanliness issues, such as dirty toilets and carpets.
Service
8.05
Many mentions of friendly and helpful staff despite some unprofessional behavior.
Location
8.59
Numerous positive mentions about being close to the Haram and convenient local facilities.
Room Quality
6.04
Rooms are often described as small with limited space, leading to dissatisfaction.
Amenities
7.07
Basic amenities are provided, but some guests noted they were insufficient.
Value for Money
7.03
Some guests believe the price is high for the quality provided.
Food and Beverage
6.08
No breakfast included and limited food options mentioned in reviews.
Overall Experience
7.05
Generally satisfactory experience with mixed reviews on specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:37

Property Description

Luxurious Rooms with Modern Amenities

Experience comfort and convenience at Emaar Andalusia, located just 1.1 km from Masjid Al Haram. Our air-conditioned rooms with free WiFi offer a relaxing stay. Each room features a desk, flat-screen TV, and a private bathroom with premium bed linen and towels.

Exceptional Services

Our dedicated staff, fluent in Arabic and English, are available 24/7 at the front desk to assist you with any needs, ensuring a seamless and enjoyable stay.

Prime Location

Conveniently situated near major attractions like Zamzam Well and King Abdulaziz Gate, Emaar Andalusia is the perfect choice for your stay in Makkah. Book now and make unforgettable memories during your pilgrimage.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7
Based on 1407 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.59
Room Quality: 6.04
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 6.08
Overall Experience: 7.05
N
Nordine couple fr
10
2026-08-28 via Nuitee
A
askir family_with_children gb
10
I’m most likely going to stay here again.
Pros:

The room size and location

Cons:

Everything was good

2026-08-27 via Nuitee
A
alhayani family_with_children iq
3
2026-08-26 via Nuitee
A
Aurangzeb solo_traveller gb
10
Service was excellent, staff accommodated us well, kept everything clean and were very hospitable.
Pros:

Service was excellent, staff accommodated us well, kept everything clean and were very hospitable. Very much recommend.

2026-08-25 via Nuitee
A
adeela solo_traveller gb
8
Pros:

Very good location and service. Reception called everyday to see if we need anything.

2026-08-25 via Nuitee
A
Abubakar family_with_children gb
10
2026-08-24 via Nuitee
A
Arsalan family_with_children ae
8
The stay was pleasant overall, but loose windows made annoying noise whenever it was windy outside.
Pros:

Location

Cons:

The stay was pleasant overall, The only issue was that the windows were loose and made a noticeable noise whenever there was a little wind, which was somewhat annoying, especially at night.

2026-08-24 via Nuitee
R
Robina solo_traveller gb
10
Exceptional service, they really take care of each individual customer 5/5
Pros:

We had a wonderful stay at Emar Andalusia Hotel in Makkah. The staff were extremely helpful, polite, and considerate throughout our stay.

From the manager, Amar Anas, to the duty manager, Saif, and our room attendant, Musharraf, everyone went above and beyond to make our stay comfortable and memorable. Their kindness, professionalism, and genuine hospitality really stood out.

This is honestly one of the best hotels, with one of the best teams, we have experienced in years. We highly recommend Emar Andalusia and will definitely be coming back on our next visit to Makkah.

Thank you to the entire team for making our stay so special! ⭐⭐⭐⭐⭐

2026-08-23 via Nuitee
J
Jim couple sc
10
Very satisfying
Pros:

Proximity

Cons:

Cleanliness

2026-08-23 via Nuitee
Z
Zafar solo_traveller ae
10
2026-08-22 via Nuitee
N
Naveed solo_traveller sa
8
Pros:

location, staff and facilities.

Cons:

Nothing really. Good value for money.

2026-08-16 via Nuitee
H
Hicham Doukkali solo_traveller ma
10
Pros:

Propreté, emplacement, personnels aimables.

Cons:

RAS

2026-08-16 via Nuitee
R
Rehan family_with_children sa
10
Pros:

Very good

Cons:

Great

2026-08-16 via Nuitee
M
mohammed family_with_children gb
8
Pros:

I really loved the Emaar Andalusia location.
It’s only about a 10-minute walk to Gate 79 of Masjid Al Haram, which made going for prayers so easy and convenient.
Special thanks to the receptionist ladies أثير عبدالله and حصه الشريف.
They were very kind, helpful, and had open minds. Their service made our stay much more comfortable.
Highly recommend this hotel for anyone doing Umrah.
أ

Cons:

I appreciated the location of Emaar Andalusia.
It is only 10 minutes walking to Gate 79 of Masjid Al Haram, which was very convenient.
However, I was not happy with room 1201.
1. The room was on the 12th floor, very hot, and had no windows so air was poor.
2. The room is right next to the cleaning staff room, and there was a lot of noise early in the morning when cleaning started.
3. The hotel only provides breakfast, no dinner option. This was very difficult for us as a family.
I hope the hotel can improve room ventilation and noise issues, and consider dinner options for guests in future.
أقدّر موقع فندق إعمار أندلسية.
المسافة 10 دقائق مشي فقط إلى بوابة 79 في المسجد الحرام وكانت مريحة جداً.

ولكن لم أكن راضية عن الغرفة 1201.
1. الغرفة في الدور 12 وكانت حارة جداً ولا يوجد بها نوافذ والتهوية ضعيفة.
2. الغرفة بجانب غرفة عمال النظافة وكان هناك إزعاج وضوضاء في الصباح الباكر عند بدء التنظيف.
3. الفندق يوفر الإفطار فقط ولا يوجد عشاء. كان هذا صعباً علينا كعائلة.

شكر خاص للموظفات في الاستقبال: أثير عبدالله وحصة الشريف، كانوا لطيفات ومتعاونات جداً.

أتمنى من الفندق تحسين التهوية وتقليل الضوضاء في الغرف، والنظر في توفير وجبة العشاء للنزلاء مستقبلاً.

2026-08-15 via Nuitee
S
Syeda Zeberia solo_traveller gb
8
Pros:

Staff was very helpful and always ready to help straight away.

Cons:

The shower was too small for our family.

2026-08-15 via Nuitee
N
Nawal couple sa
10
2026-08-14 via Nuitee
خالد family_with_children om
8
مكان جيد ونظيف وتعامل راقي
Pros:

الحجز بدون افطار
الشكر والتقدير على حسن الاستقبال والتعامل الراقي خاصة الاخت الفاضله حصه والاخ فيصل
واشكر معاون الخدمه نصير او ناصف لا اتذكر الاسم لكنهم يعملون بجد واجتهاد الشكر للجميع الذين يعملون ف خدمة الاستقبال والذي لا تحضرني اسماءهم وذلك على حرصهم لراحة الزوار داخل الفندق شكراً

Cons:

التنبيه على الاخوه المعتمرين من الجاليه المصريه الحرص على عدم ازعاج المجاورين لهم بغرف الفندق وذلك بعدم التحدث على الهاتف بين الغرف ومن أراد التحدث على الهاتف ان يكون داخل الغرفه او تحت ف الاستقبال هناك مكان مناسب للجلوس وأخذ راحة المقيم .

2026-08-14 via Nuitee
A
Ahmed solo_traveller au
3
Pros:

Staff were good

Cons:

A very small room. They have 3 bed in a room was very uncomfortable. Was unable to move around our luggage. Was unable to go to the last bed. I heard they have big room as well but they will give you according to your passport I guess. Broken shower. Not much facilities. Wasn't clean

2026-08-14 via Nuitee
A
Altaf ahmed couple ca
9
2026-08-13 via Nuitee
R
Ruqayya solo_traveller gb
10
Pros:

The hotel has an excellent location, very close to Masjid al-Haram. It is only around an 8–10 minute walk, which made it very convenient, especially with children.

I would also like to give special thanks to MD. Abu Saied from housekeeping. He was extremely kind, helpful, and attentive throughout our stay. He made sure my children’s room was cleaned every day and regularly asked if they needed anything. His care and attention made our stay much more comfortable.He is a real credit to the hotel, and I truly appreciate everything he did for us.


Overall, we had a very pleasant experience and were very happy with the service and location. InshaAllah, we will definitely be returning!

2026-08-12 via Nuitee