Emaar Andalusia

Hotels
7 (1407 reviews)
Ibrahim Al Khalil Ibrahim Al Alkhlil Street - Mesfala , Makkah , SA

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
6.08
Several reviews indicate cleanliness issues, such as dirty toilets and carpets.
Service
8.05
Many mentions of friendly and helpful staff despite some unprofessional behavior.
Location
8.59
Numerous positive mentions about being close to the Haram and convenient local facilities.
Room Quality
6.04
Rooms are often described as small with limited space, leading to dissatisfaction.
Amenities
7.07
Basic amenities are provided, but some guests noted they were insufficient.
Value for Money
7.03
Some guests believe the price is high for the quality provided.
Food and Beverage
6.08
No breakfast included and limited food options mentioned in reviews.
Overall Experience
7.05
Generally satisfactory experience with mixed reviews on specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:37

Property Description

Luxurious Rooms with Modern Amenities

Experience comfort and convenience at Emaar Andalusia, located just 1.1 km from Masjid Al Haram. Our air-conditioned rooms with free WiFi offer a relaxing stay. Each room features a desk, flat-screen TV, and a private bathroom with premium bed linen and towels.

Exceptional Services

Our dedicated staff, fluent in Arabic and English, are available 24/7 at the front desk to assist you with any needs, ensuring a seamless and enjoyable stay.

Prime Location

Conveniently situated near major attractions like Zamzam Well and King Abdulaziz Gate, Emaar Andalusia is the perfect choice for your stay in Makkah. Book now and make unforgettable memories during your pilgrimage.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7
Based on 1407 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.59
Room Quality: 6.04
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 6.08
Overall Experience: 7.05
M
M I Ali • extended_group • gb
9
2026-11-07 • via Nuitee
A
Amir • family_with_children • nl
10
Ik heb het n bevolen aan familei en vrienden. Zelfs mijn nicht heeft bij jullie geboekt
Pros:

Zeer vriendelijk personeels uitblinkers Faisal Al Umari en Muhammed Hilal, uitstekende ontbijt, perfecte locatie paar minuten lopen naar haram.

Cons:

Nvt

2026-11-06 • via Nuitee
N
Naveed • extended_group • gb
10
Pros:

Location proximity to Masjid al Haram
Friendly staff

2026-11-05 • via Nuitee
N
Naveed • extended_group • gb
10
2026-11-04 • via Nuitee
M
Muhammad • solo_traveller • it
10
Pros:

excellent

Cons:

excellent

2026-11-03 • via Nuitee
S
Saima • family_with_children • gb
7
Makkah umrah trip
Pros:

The cleaning staff were very good. Location was good not too far from the haram alhamdulillah. The rest was a decent standard for what we paid. Overall it was a good hotel...

Cons:

They can do with new beds. The mattresses were very soft I think they could do with a change. Building work was happening outside but I guess that can't be helped. Generally the hotel was good enough.

2026-11-02 • via Nuitee
N
Nazmin • family_with_children • gb
4
I will never stay at this hotel again and wouldn't recommend it to anyone, really disappointed
Pros:

Breakfast was okay nothing amazing but the chefs cooking taste was very good

Cons:

The people that works at the reception need to learn their manners first, they need to learn how to greet costumers everytime they see them entering the hotel. There wasn't any warning in the middle of my husband having a shower the water stopped, and no one bothered to answer what was happening with the water. After it got fixed for 1 hour the water was very brownie colour no one from the reception called us too check on us.
The hotel didn't provide us with any milk for our tea/coffee which was very disappointed. I called the reception and requested for a hairdryer they said they will get back to me but I stayed for 4 days they didn't get back to me about it. I also requested for other basic things which at the time reception told me they will get back to me but they never bothered.
However the house keeping at the hotel were amazing, they did everything to make our stay comfortable. One particular house keeper who's name is Md Nasir Molla was lovely at his service, he tried to facilitie us with everything that we've asked for, he went up and above with us. He kept checking if we need anything and provided us with our request. In my opinion he deserves a promotion.

2026-10-31 • via Nuitee
M
MD • family_with_children • gb
10
The housekeeper Ahmed Nasir was very polite and friendly and had a well maintenance.
Pros:

It was near Masjid Al Haram

Cons:

One of the cleaner in the first day

2026-10-30 • via Nuitee
K
KEENOO • extended_group • fr
8
Pros:

Les personnels sont très gentils, a chaque ils nous demandent si tout va bien. Mais il demander au monsieur pour qu'il nous fasse la chambre.

2026-10-29 • via Nuitee
M
Mohammad • extended_group • gb
9
Pros:

Location

Cons:

Beds are fitted to close
No rooms tomove

2026-10-29 • via Nuitee
A
Abdulamir • solo_traveller • nl
10
Pros:

Het personeel was fantastisch. Een speciale dan k aan Faisal Al Umari en Muhammed Hilal. Deze waren uitstekend in hun werk.

Cons:

Niets

2026-10-29 • via Nuitee
خليل ابراهيم • family_with_children • sa
10
Pros:

توفر الخدمات
وتعامل الموظفين
هدوء المكان

Cons:

لا شي

2026-10-28 • via Nuitee
K
Keenoo • family_with_children • mu
10
Holiday at emaar andouloosia
Pros:

The staff was very good, especially the night manager.

Cons:

Nothing.

2026-10-27 • via Nuitee
N
Naïma • couple • be
7
Rapport qualité/prix correct
2026-10-26 • via Nuitee
A
Azmi • extended_group • my
10
Great hospitality
Pros:

⭐⭐⭐⭐⭐ 10/10 – Great Stay!

Had a really good stay at Emaar Andalusia Makkah. The staff were friendly and helpful, and the hospitality was excellent.

Special thanks to Mr. Faisal at the reception for being so welcoming, attentive, and always ready to help with our needs. Really appreciate his kindness and the way he made sure everything was taken care of.

Overall, a very pleasant experience with great service. Highly recommended, and would definitely consider staying here again. Keep up the good work! 😊

Cons:

A bit hard to get a taxi/uber 1hr before and after prayer due road closure

2026-10-22 • via Nuitee
K
KARA • extended_group • nl
10
2026-10-20 • via Nuitee
A
Ayoub • family_with_children • fr
10
Pros:

Excellent séjour dans cet hôtel à La Mecque ! L’établissement est très propre, bien entretenu et surtout très calme, ce qui permet de se reposer dans d’excellentes conditions.

Le personnel est vraiment au top, toujours accueillant, disponible et soucieux de rendre service. Une mention spéciale pour le personnel du service de chambre, particulièrement serviable, attentionné et professionnel.

Autre point très appréciable : il est possible d’effectuer ses prières directement en bas de l’hôtel si on le souhaite, ce qui est très pratique.

Une très belle expérience, avec un excellent niveau de service. Je recommande vivement cet hôtel et j’y reviendrai avec grand plaisir !

2026-10-18 • via Nuitee
B
B • extended_group • in
5
Disappointing downgrade to another hotel
Pros:

The location

Cons:

So we booked with Andalusia but the sent us to Elite Worth hotel, it’s a one star hotel. Please be careful while booking. We paid a lot of money to be sent to a downgrade hotel

2026-10-17 • via Nuitee
J
Jurmi • family_with_children • gb
8
Pros:

Great for the price.
It’s is about a 12 min walk to masjid al haram, we stayed with a 1 year old and no issues other than zuhr time was a little hot to walk there but still managed fine.
Great price and was very clean.
Gave water bottles everyday.
And plenty of shops nearby.
Staff very helpful and breakfast was good!

Cons:

No lamps in the room, this could be improved

2026-10-16 • via Nuitee
S
Sefeddine • couple • fr
10
Excellent
Pros:

⭐⭐⭐⭐⭐ Un excellent séjour à l’hôtel Emaar Al Khalil !

Nous tenons à remercier chaleureusement toute l’équipe de la réception, en particulier Mme Hissa et Faissel, de l’équipe de nuit, pour leur accueil exceptionnel, leur gentillesse, leur disponibilité et leur professionnalisme.

Un grand merci également à toute l’équipe de ménage pour ses efforts, son dévouement et son attention au quotidien. Grâce à vous tous, nous nous sommes sentis comme chez nous, entourés de bienveillance et de petites attentions qui ont rendu notre séjour encore plus agréable.

Votre travail, votre sourire et votre sens de l’accueil font vraiment la différence. Nous garderons un très beau souvenir de notre séjour et nous vous remercions sincèrement pour tout ce que vous avez fait pour nous.

Qu’Allah vous récompense pour vos efforts et vous accorde beaucoup de réussite. Nous recommandons vivement cet hôtel pour la qualité de son personnel et son accueil chaleureux.

Cons:

Rien

2026-10-15 • via Nuitee