Хотел Феникс

Hotels
8.1 (76 reviews)
4 улица Васил Гаджуров , Chepelare , BG

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Room allocation problems

Categories

Cleanliness
7.54
Several complaints about uncleaned rooms and dirty linens.
Service
8.51
Staff made attempts to be responsive and polite.
Location
9.05
Excellent location near pedestrian areas.
Room Quality
7
Issues with room allocation and comfort of beds.
Amenities
8.03
Limited amenities mentioned, but basics were adequate.
Value for Money
8.49
Good price-quality ratio observed.
Food and Beverage
8.04
Breakfast was very good.
Overall Experience
8.11
Overall positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:32

Property Description

Mountain Views and City Charm
Experience breathtaking mountain views and city charm at Хотел Феникс in Chepelare. Enjoy a stay surrounded by nature with easy access to a terrace and a restaurant offering delicious meals.

Comfortable Accommodations
Relax in comfort in every room equipped with essential amenities such as a wardrobe, flat-screen TV, and a private bathroom. The cozy bed with quality linen ensures a restful night's sleep, and a seating area adds to the homely feel of the stay.

Convenient Location
Conveniently located just 58 km from Plovdiv International Airport, Хотел Феникс offers easy access for travelers. Explore nearby attractions like Bachkovo Monastery and make the most of your stay in Chepelare.

Ready to experience mountain serenity and city convenience? Book your stay at Хотел Феникс now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 76 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.11
K
Kiril • solo_traveller • bg
6
2026-08-15 • via Nuitee
G
George Doychev • solo_traveller • bg
3
2026-08-09 • via Nuitee
S
Sevriev • solo_traveller • bg
10
2026-08-06 • via Nuitee
K
koleva • solo_traveller • bg
10
Pros:

Всичко

Cons:

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2026-08-06 • via Nuitee
G
gabov • solo_traveller • bg
8
Като цяло и предстоя ми хареса
Pros:

Приятно място за отсядане, персонала беше много мил, разположението е много добро, имаше удобно място за паркиране точно пред хотела

Cons:

В стаята нямаше климатик, а през деня ставаше горещо, отварянето на тераса беше съпроводено с влизането на насекоми. през цялото време се чуваха гласове от улицата. между 14 и 17 часа се чистеха освободените стаи около моята, а хората които го правеха, бяха изключително шумни.

2026-08-03 • via Nuitee
D
Dimiter • solo_traveller • bg
10
Pros:

Perfect location and view

2026-08-02 • via Nuitee
Ласкова • solo_traveller • bg
6
Pros:

Near the center, cozy

Cons:

No air conditioner, the food in the restaurant was not good

2026-08-02 • via Nuitee
M
Marina • family_with_children • bg
8
Pros:

Хотелът отговаря на категорията си.Може да се направят подобрения,но за цената и за краткотраен престой е добре.Учтиви домакини,добра закуска.

Cons:

Всичко беше нормално.

2026-08-02 • via Nuitee
M
Marek • solo_traveller • cz
6
Pros:

Ubytování je velmi čisté.
Lokalita je úžasná.
Personál velmi velmi milý.

Cons:

Ubytování není zdaleka takové jaké se zdá být na fotkách.
Cena vůbec neodpovídá kvalitě.
A Wifi je úplně ale úplně tragická

2026-07-18 • via Nuitee
G
Goran • couple • bg
8
In the center of the city which is the heart of Rhodope.
Pros:

The staff was great, and breakfast was great. Top location and very quiet. Great view from the room.

Cons:

The room was a bit small.

2026-07-16 • via Nuitee
V
Violeta • family_with_children • gb
8
Pros:

Good location. Breakfast was good and tasty. Rooms spacious

Cons:

The rooms are a bit run down and in need of renovation.

2026-07-14 • via Nuitee
D
Dragomir • solo_traveller • bg
3
Cons:

В по-мръсен хотел не съм бил ! Плочките в банята са пожълтели от мръсотия , а первазите на прозорците не са почиствани с месеци ! В ресторанта масите се забърсват ако те видят да го правиш сам ! На сандвича ми ,от обратната страна имаше мухъл......

2026-07-07 • via Nuitee
Y
Yanko Yorgakiev • solo_traveller • bg
9
2026-07-06 • via Nuitee
S
Stephanie • extended_group • bg
7
2026-07-02 • via Nuitee
V
Valentin • solo_traveller • bg
10
2026-07-01 • via Nuitee
Георги • solo_traveller • bg
10
2026-06-29 • via Nuitee
K
Kiril • solo_traveller • bg
4
2026-06-29 • via Nuitee
Диян • solo_traveller • bg
4
Pros:

Персонал ок.

Cons:

Чистота и удобства незадоволителни

2026-06-11 • via Nuitee
M
Massimiliano • solo_traveller • it
6
Pros:

Abbastanza bene, molto basic ma sufficiente. voto 6

2026-06-08 • via Nuitee
K
Kanev • solo_traveller • gb
6
2026-06-05 • via Nuitee