The Square Hotel

Hotels
9.1 (741 reviews)
Strada Émile Zola 2 , Cluj-Napoca , ro

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Limited breakfast variety
Cleanliness issues in some areas

Categories

Cleanliness
8.29
Some concerns about cleanliness were raised, particularly regarding management of towels and bedding.
Service
9.76
Overall, the service was described as excellent, with staff being friendly and helpful at all times.
Location
9.8
The location was frequently praised as central and accessible to various attractions.
Room Quality
9.25
Rooms described as clean, spacious, and well-equipped, contributing positively to the experience.
Amenities
8.78
Amenities were deemed satisfactory but some mentioned missing an elevator.
Value for Money
9.24
Guests indicated the hotel offered good value for their stay, particularly given the service and location.
Food and Beverage
8.29
Breakfast options were considered limited by some, but others enjoyed the meals provided.
Overall Experience
9.36
Guests expressed overall satisfaction with their stay and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:11

Property Description

Central Location:
Situated in the heart of Cluj-Napoca, The Square Hotel offers easy access to key attractions like The Museum Square and Saint Michael's Church.

Modern Amenities:
Guests can enjoy free WiFi, a shared lounge, and rooms with flat-screen TVs, air conditioning, and private bathrooms with complimentary toiletries. Some rooms even feature a charming terrace for relaxation.

Nearby Attractions:
Conveniently located near Banffy Palace, Cluj Arena, and other popular landmarks, The Square Hotel is the perfect choice for travelers seeking comfort and convenience.

Ready to experience the best of Cluj-Napoca? Book your stay at The Square Hotel now!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 741 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.8
Room Quality: 9.25
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 8.29
Overall Experience: 9.36
S
Stefan solo_traveller no
8
2026-05-30 via Nuitee
M
Magdalena extended_group bg
9
Pros:

Супер централно разположен хотел, отлично реновирана сграда. Впечатлява дизайнерското изпълнение на банята - просторна, с модерни плочки и walk-in душ кабина, с плътни и пухкави кърпи. Удобно легло, професионална кафе-машина с предвидени капсули. Има и плодове на разположение на гостите, както в стаите, така и в общите части. Закуската също беше добра и разнообразна.

Cons:

Имах големи главоболия със самостоятелната регистрация през приложението. Първо, че е само на румънски, което е пропуск в настройките от страна на администраторите. Бях резервирала три стаи за единично ползване - при всяко следващо въвеждане изчезваха предишните данни. Така се озовахме с три стаи, в които в променливи комбинации присъстваха имената на двете ми колежки, но не и моето име. Комуникирах неколкократно през чата относно нуждата да ми бъде издадена фирмена фактура. Потвърдиха ми, включително на живо също казах, имаше човек от хотела по време на закуската. В крайна сметка не бяха коригирали имената и фактурите за трите стаи бяха с имената на двете ми колежки.
Друг притеснителен момент бяха условията за настаняване - пишеше, че кодът за настаняване е валиден до полунощ. Ние пристигахме с късен полет, какво щяхме да правим ако полетът беше закъснял и мине 00:00 часа, докато пристигнем?
Хората с тежки багажи трябва да имат предвид, че няма асансьор, което е нормално при историческа триетажна сграда.
Моята стая на третия етаж преди е била конферентна стая, както сочеше табелката. Бяха я оставили отворена, вместо да залепят бележка с номера на стаята. Имах известен период на колебания къде ми е стаята, защо тази стая е с отворена врата, надявам се, че са го оправили.

2026-05-28 via Nuitee
G
Golban couple ro
10
2026-05-28 via Nuitee
I
Iulia solo_traveller ro
9
2026-05-27 via Nuitee
A
Andrada couple ro
10
Pros:

Foarte central, acces imediat la restaurante și toate punctele turistice și de interes din oraș.

2026-05-26 via Nuitee
P
Pavel solo_traveller be
6
A very simple hotel with a good location. The price on Booking.com was quite high, especially compared to other chain ho
Pros:

The location of property is perfect.

Cons:

I don’t really like their breakfast and room.

2026-05-26 via Nuitee
A
Asuman couple nl
9
2026-05-26 via Nuitee
R
Roxana solo_traveller ro
10
I'll definitely come again.
Pros:

Everything.
It was very clean, quiet, nice staff, great location. I received the hotel and room codes before ariving to the hotel. It was easy to enter.
I shall - for sure - come again.

Cons:

Nothing.
Maybe, it would have been a good thing to have a lift. For me, it was easy, I had a room in the first floor, but otherwise...

2026-05-25 via Nuitee
G
George couple ro
10
Perfect totul!
Pros:

Locatia curatenia si personalul.
Doamna care se ocupa de micul dejun foarte amabila si cu initiativa.

2026-05-24 via Nuitee
D
Dana Zamfir solo_traveller ro
10
2026-05-23 via Nuitee
A
Alexandru solo_traveller ro
4
Pros:

A fost curat si in centru

Cons:

Parola de la ușă greșită, mic dejun inexistent adică in recepție niște felii de salam si 3 ouă nefierte(doamna s-a scuzat că nu știe să folosească aparatul de fiert oua după ce am spart un ou si am văzut ca era nefiert).

2026-05-21 via Nuitee
R
Richard solo_traveller us
9
Pros:

Excellent location. Everything is new. Good breakfast. Very helpful staff.

2026-05-20 via Nuitee
C
carol solo_traveller gb
4
Pros:

Nice towels and nice bathroom room was clean

Cons:

This was not advertised as a smart hotel, the hotel was covered in scaffolding and debris netting , the room was up 5 flights of stairs, no hand rails on the stairs , air conditioning even on the coldest setting was ineffectual, workmen on scaffolding outside of window at 7.30am , also disconcerting talking a shower when you can see the workmen on the ledge ( although there is frosted glass in the shower) no chair in the room ,

2026-05-16 via Nuitee
J
juan antonio couple es
8
2026-05-16 via Nuitee
D
Doris Edith couple de
10
Pros:

Sauber, sehr zentral gelegen.

Cons:

Kein Aufzug. Keine Rezeption.

2026-05-13 via Nuitee
E
EMIL solo_traveller fr
10
2026-05-07 via Nuitee
I
Ioana couple ro
10
2026-05-07 via Nuitee
A
Anca couple ro
10
Pros:

Proprietate situată în centrul orașului, aproape de obiective turistice. Apartamente cochete, personal amabil, mic dejun bogat.

2026-05-06 via Nuitee
C
Coreta couple ch
5
Pros:

Die Lage

Cons:

War im Umbau und dies wurde erst spät kommuniziert

2026-05-04 via Nuitee
A
Andreea couple ro
10
2026-05-02 via Nuitee