GRAND HOTEL CEAHLAU

Hotels
8.5 (743 reviews)
Piața Ștefan cel Mare nr.3 , Piatra Neamţ , RO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Friendly staff
Comfortable stay
Cons:
Problems with internet connection
Noise from nearby events
Old facilities
Heating issues

Categories

Cleanliness
8.1
Several reviews highlight cleanliness positively, but some issues suggest it may not be up to everyone's standards.
Service
8.8
Mixed sentiments about service, with some positive feedback on staff attentiveness, although one complaint exists about reception.
Location
9.1
Multiple reviews indicate excellent location, particularly being in the city center and near attractions.
Room Quality
8.3
Reviews reflect some comfort issues with mattresses and older furnishings, impacting the room quality score.
Amenities
8.4
Amenities were described positively overall, but some critiques suggest room for improvement, particularly with heating.
Value for Money
8.1
Some reviews suggest that value for money could be better, particularly regarding breakfast options.
Food and Beverage
8.6
The breakfast buffet received praise, reflecting a decent offering but may not meet every guest's expectation.
Overall Experience
8.6
Overall positive experience with guests expressing willingness to return, reflecting good satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 11:17

Property Description

Concierge Services and Non-Smoking Rooms
GRAND HOTEL CEAHLAU offers top-notch concierge services and comfortable non-smoking rooms, ensuring a pleasant stay for all guests.

Terrace and Free WiFi
Enjoy the beautiful terrace overlooking the surroundings and stay connected with free WiFi available throughout the property at all times.

Restaurant and Bar
Indulge in delicious meals at the hotel's restaurant and unwind with a refreshing drink at the bar. The perfect way to relax after a day of exploring the area.

To experience the convenience and comfort of GRAND HOTEL CEAHLAU, book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 743 reviews
Cleanliness: 8.1
Service: 8.8
Location: 9.1
Room Quality: 8.3
Amenities: 8.4
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.6
J
Juan Manuel • couple • es
8
Pros:

Situacion

Cons:

Antigüedad instalaciones

2026-10-17 • via Nuitee
S
Silviana • solo_traveller • gb
10
Pros:

Everything, very quiet and clean, professional customer service and definitely recommend

Cons:

N/A

2026-10-14 • via Nuitee
B
Bolojan • couple • ro
10
Minunat!
Pros:

Totul la superlativ. Locatia, vederea din camera si de pe Roof garden, primirea, suportul legat de indicativele turistice.

Cons:

nu este cazul

2026-10-12 • via Nuitee
D
Danci • couple • ro
9
2026-10-12 • via Nuitee
M
MIHAIU • solo_traveller • ro
9
Frumos
Pros:

Curat, preturi decente, priveliste superba

Cons:

Nu este cazul

2026-10-12 • via Nuitee
G
Gigi • solo_traveller • ro
9
Pros:

Situarea în centrul orașului, existența barului de la etajul 12, amabilitatea recepționerilor...

Cons:

Mobilierul și mocheta barului de la etajul 12 și mocheta din cameră și holuri...

2026-10-11 • via Nuitee
D
doru • couple • ro
9
2026-10-08 • via Nuitee
S
Stanciu • solo_traveller • be
6
2026-10-08 • via Nuitee
V
VERONICA • couple • ro
1
De evitat
Pros:

Doar locatia, central

Cons:

Totul invechit, senzatie ca poti lua orice de pe acolo, receptionerul parca era impotriva turistilor, ceva rau

2026-10-07 • via Nuitee
M
MARIAN • solo_traveller • ro
10
2026-10-07 • via Nuitee
D
Dorogi • solo_traveller • hu
9
Pros:

Jó az elhelyezkedése, mindent gyalogosan elértünk.

Cons:

A fogadó hölgy a recepción nem igazan volt kedves... Szinte nyűgnek érezte velünk foglalkozni...
Mással nem igen volt dolgunk.

2026-09-19 • via Nuitee
V
Vilaskesul • solo_traveller • md
9
2026-09-16 • via Nuitee
S
SebaTth • solo_traveller • ro
4
Han de berărie
Pros:

Amplasat excepțional/Emblema oras/se simte "noul Puls "al schimbării !..Cinste celor care au ridicat în parcul din apropierea hotel.Troita pt Martirii din Dec+89

Cons:

Zgomot infernal pana după miezul nopții chiar ora 03!!! aerisire baie insuficient ventilat.Frigider gol !!! nici măcar o apa sau posibilit.de a face un ceai /ness!!!...la Recepție mai treb lucrat cu personalul _cel puțin pe tura mea_care n a putut oferi o camera după ora 12 ziua din tot hotelul pt a putea lasă bagaj măcar!!!

2026-09-15 • via Nuitee
C
Cristina • solo_traveller • ro
9
Pros:

Locație ultracentrala
Personal amabil
F bun raportul preț/calitate pt micul dejuy

Cons:

Muzica data la maxim în miez de noapte ,de la locațiile fin vecinătate.
Pt un turist e iun disconfort de câteva nopți,dar pt.localnici e o mare problema

2026-09-13 • via Nuitee
D
Daniel • family_with_children • ro
10
2026-09-12 • via Nuitee
E
Eugen • extended_group • it
1
2026-09-12 • via Nuitee
V
Vicențiu • solo_traveller • ro
10
2026-09-09 • via Nuitee
V
Vicențiu • solo_traveller • ro
10
2026-09-09 • via Nuitee
A
Angelica • solo_traveller • it
10
Pros:

Tutto bellissimo

2026-09-08 • via Nuitee
M
Michaela • couple • ro
9
Pros:

Pe criza asta a fost indestulator.

2026-09-01 • via Nuitee